Worst Salon Experience Ever If you don't feel like reading the full review, here are the main snippets: * Horrible color and cut service * Significant chemical burns * Rude salon owner * An amazing studio alternative! My appointment was with Kayla, during which she provided a cut and color. I brought in several reference photos, thoroughly explained what I wanted, and trusted the stylist to do what she thought best. Unfortunately, I quickly realized I would not receive the service I anticipated. My first red flag was during the bleaching process. I experienced fairly intense burning along my scalp, but wrote it off as general sensitivity. After the appointment, however, I realized that my entire scalp was covered in chemical burns from the bleach. I had burning and scabbing for about a week, often to the point where I couldn't sleep from the pain. In addition to the expensive salon visit, I then had to buy a new shampoo, hair mask, oil, and lidocaine cream to ease the pain and restore my scalp. As somebody who suffers from chronic pain, this was the last thing I needed when paying for a "professional" service. Aside from the pain, the color result was nothing like I had described. I came in asking for a silver/gray dye and showed several specific photos. The result was bright yellow. Not a soft or platinum blonde, but a straight yellow with slightly green hues. Not only was the color deficient, but the cut was also unsatisfactory. After explaining what I wanted, Kayla trimmed a small section and ignored my initial request. When I asked to cut additional length off the sides, she seemed annoyed that I took up more of her time and quickly made the adjustment. After this extremely disappointing experience, I called the salon to request a color correction. A week later, I met with Renee, the salon-owner. After kindly explaining why I wanted a color correction, she admitted the service was far from complete and that she would have done it differently. She explained how she would attempt to correct the color over the process of up to six weeks (due to the damage they did to my hair). I was informed that the salon charges a $40 minimum for color correction appointments to pay for the cost of the dye. I expressed that I was not comfortable paying additional money for a service I had not received in the first place. Immediately, her tone shifted and she became extremely combative and abrasive. After refusing to waive the fee, she diverted into a highly unprofessional conversation about how much money Kayla would receive for the initial service. Without letting me finish a sentence, she continued to explain that they couldn't make exceptions for all her customers - an interesting remark for a salon that was empty both times I visited. I'm not sure what costumers she was referring to, but I knew I would never again be amongst that group. Furthermore, she did not apologize for the significant pain incurred by one her stylists. Instead of listening and empathizing, she brushed off my symptoms and implied that my scalp was simply too sensitive. She refused to admit any culpability and rushed to change the subject. As somebody who has grounds to sue, I found her diversion extremely telling as to how she runs her business. I asked if she would be willing to offer a partial refund, which she immediately denied. After going back and forth, she offered to lower the dye cost to $20. At this point, I had lost all respect for her and the studio, and politely declined. I thanked her for her time and left the salon with yellow, burnt hair. Thankfully, I found a wonderful studio that excels in both hair care and customer service. Instead of wasting your money at Deco, please consider booking an appointment at Studio Hair Salon: A Collective of Stylists. I met with Lauren, who listened to my experience, collaborated with another stylist, and informed me of every step of the process. She completely transformed my hair into exactly what I had envisioned in under two hours. She was exceptionally kind, professional, and skilled at her craft. From somebody who finally loves their hair, please seek out Studio Hair Salon over Deco! Also, while a small grievance, I realized that Kayla had bleached the entire back of my shirt during the appointment. While I understand accidents happen, it felt like the cherry on top to the whole ordeal. Overall, this is definitely the worst salon experience I have ever had. If you value your time, money, and physical wellbeing (chemical burns are no joke), DO NOT go here! read more

Great cut and highlight from Ian! I have thin blonde hair, so I'm always worried it will end up yellow or choppy. I got a blunt cut (slightly angled in the front) with partial highlights. read more

DECO Denver Salon - Gorgeous slightly angled blunt cut with partial highlights. - Hair Stylists Near Me - Denver, Colorado

See all

Be very wary of coming here as I am still devastated months later. I only get my hair dyed about once every 6 months and stick to a natural looking balayage. My stylist over-processed my hair and I had soooo much breakage, which I have never had before. Every day now I struggle to make my hair look decent because of the amount of breakage. I will never go back here and it will truly probably take my hair years to recover from the damage done. read more

I spent $300 here just to get my hair ruined! My hair stylist was Sarah. I came in for a test strand because I had black box dye on, which I understand takes time for me to go from dark to lighter hair. Sarah told me my hair lifted good enough for a caramel balayage, and that was the reason I booked an appointment with her to get my hair done. I showed her the picture on the left, and she said my hair would turn out close to that color. The right pic is what my hair looked like one day after I got my hair done (I did wash my hair with the purple shampoo that Sarah told me was a good shampoo). She turned my hair from uneven to extremely uneven! I texted her about it, and she said because she got too excited, she toned my hair lighter than she should have and told me to come in and she would fix it, but she would have to tone it to a dark brown with warmth. The fact that she told me it was going to be a caramel balayage and then proceeded to ruin my hair, and now she wants to tone it dark? I am now paying more money to get my hair fixed somewhere else, and this salon will not refund me my money even though their hair stylist ruined my hair. read more

DECO Denver Salon - Hair Stylists Near Me - Denver, Colorado

See all

Went to this Salon (under new ownership). BEST cut and color I have had in Denver! I am from Chicago and have struggled to find a great Salon in the Denver area (have tried numerous). Finally landed on Deco!! Nicest people/atmosphere and the best color I have ever had.. Thank you! read more

Gabrielle butchered my daughter's hair. She was on her way to a photo shoot. Was very specific. She did not listen. She took 25 minutes to cut her hair down to her waist. Cut it dry. For a master Stylist, this is not ok. Don't go here. read more

I got my eyebrows waxed here and they absolutely maimed them. The person who did it was breathing and panting in my face and was so unsteady I should have stopped her. I left so upset and later tried to call to get a refund and they wouldn't answer. I called tons of times and it would just ring. I know they have a receptionist and it felt like they were just dodging me. I ended up going back to the salon in person and they refunded me. NEVER go there for brows terrible terrible awful read more

I went in for an eyebrow wax in which I explained was just a clean up. I have decent thick eyebrows, the wax person over waxed my eyebrows leaving them thin and uneven. I do not recommend! read more

Got a gloss treatment from Kayla, she was amazing! The salon is lovely, the girls working are very sweet and knowledgeable. Left happy with glossy & healthy looking hair! read more

DECO Denver Salon - Hair Stylists Near Me - Denver, Colorado

I was looking for a new salon stylist in Denver (which can be stressful!) and thought I'd give this salon a shot and I couldn't be happier I did! Everyone was amazing, especially Jamie, who did my bayalage and cut. I am very picky and he ended up far exceeding my expectations! When it wasn't light enough he was patient and listened to exactly what I envisioned and more than delivered! I will def rebook with Jamie! read more

DECO Denver Salon - Hair Stylists Near Me - Denver, Colorado

See all

Abby is amazing! I had one of the most relaxing facials today!! She was very thorough, explained everything we were going to focus on and listened to what my needs and wants were!! We set up a plan of care for my skin and I left today glowing and feeling more confident in my skin!! She also gave my eyebrows a wax and cleanup!! I heart Abby!! Can't wait for my next appointment!!! read more

An AVEDA Salon! Very Modern can't wait to book an Appointment! Searching on line for AVEDA Salon look to me they offer many services!

I got a blow out done by Kayla! She is absolutely amazing! She used traditional techniques and got my thick, crazy hair so tame, smooth and beautiful. She gives great head massages and is very knowledgeable about the products being used! Kayla is just an absolute gem! The salon itself is very beautiful and luxurious but still so comfortable! I cant wait to continue my hair journey with Kayla! read more

DECO Denver Salon - Hair Stylists Near Me - Denver, Colorado

I was in from out of town and one of my hair extensions had come really loose. It was hanging halfway down my back. I was mortified here from out of town over a weekend. I called Deco salon on a Saturday morning in desperation. Ian got on the phone, asked me a few questions, and got me an appointment for that day. Not only did he save my weekend, he did a great job fixing my failing extension. I'm not sure what I would've done without Ian and the folks at Deco Salon that day. Fantastic group! I highly recommend!! read more

I frequent this salon to get my haircut by Ian (he's the best!) but I decided to get a nose, brow, and ear wax for the first time. My experience with Panda was super relaxing and she really listened to my questions and concerns. She was also very thorough and made sure everything was up to standard. I will definitely be back for her services! read more

I've been coming to Deco since it was a newer salon, and I've always had positive experiences. I've never been someone who comes into the salon super often, but I do enjoy every time that I do come in to get my hair done. I've had appointments with almost all the stylists and all of them are so talented! I can't imagine going anywhere else. read more

Such a great salon! Panda does the best eye brow waxes!!

I got my haircut here by Lindsey, and absolutely love it! I was really impressed by how, with very little direction, she was able to style my hair to perfectly fit my personality. Will absolutely be going back and would recommend this salon to anyone looking for a great hairdresser or esthetician in Denver! read more

I got my brows cleaned up by Kira a few weeks ago and today an Aveda plant peel facial from Giselle. I love it when the esthetician explains all the steps and what they do. My face feels smooth and clear. The salon is clean and comfortable and they offer you multiple beverage options. Great spot for waxing and skincare. read more

Ian gave me a wonderful haircut and I will definitely be back! I also love that it is a man Aveda salon.

Love DECO salon! I came to Ranae after desperately looking for a hair stylist that "knows blondes" (you know what that means if you have blonde hair). I had given several other stylists at different hair salons an honest shot and was discouraged. After my first visit with Ranae, I was finally happy with how the color turned out. She knows her color and listens to what you want. The salon itself cutting edge with its decor and gives a great vibe! All of the staff are friendly, welcoming and highly professional. I would highly recommend DECO! read more