We decided to start a deck replacement in the dead of winter which was not a great idea. The crew at DeckWorks Cincy faced punishing cold, snow and bouts with flu to complete the job. Their workmanship was top notch and featured quality materials throughout. Overall great experience with this company and we would contract with them again without hesitation. read more

Hired them to build a new deck which they proceeded to sub-contract. That was last year. I was told they would stain the deck after one year... Yes, they will for an additional $899 that I just found out about. After one year, deck is splintering, has joints that don't match and all the boards were put down with ink marks face up. So, either it has to be stained or sanded before clear coat. What is most annoying is they never return calls and voicemail is always full. Only operate out of email so customer service is questionable at best... I so wish someone had warned me about them like I'm doing for everyone else now... Be wary of them. read more

Spent less than one hour spraying our 500 square foot deck with a single coat. Several missed sections and thin spray with old finish showing underneath. He was in a big hurry. When we asked him to return, he showed up for 10 minutes with a small brush and slopped on some thick patches on the worst spots (that had peeled up in the rain a week prior). Left all the same problems. I did not give him a third chance to fail. Has been very disrespectful to my wife and I in his rebuttals to my review (which I leave everywhere to warn unsuspecting potential customers). Recommend Angie's list for finding a contractor. Wish I had used it (he's not on there). read more

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I called Deckworks because they are close and recommended by a friend. Their price to clean and stain my 1000 sq ft deck was just under $2000. I paid the deposit and then had to call to see when they would be out. I was told they will be there Thursday or Friday next week. They showed up on Wednesday without notice, threw my stuff around and proceeded to clean the deck (about 2.5 hours work). They then disappeared for over a week, I emailed them and was told that the guy was sick. Then a few days later he shows up again without notice and stains, with a paint sprayer, most of the deck, side of the pool, dirt and rocks on the deck, and some of the new mulch (less than an hours work). I called because they missed the underside of EVERYTHING and some other stuff (we have hooks to hang towels and they left a 3" ring with no stain). They came out again without notice, spent less than 10 mins spraying random areas including the hooks, not just the area around the hooks but part of the hooks as well. After everything is said and done I would give them less and a full star it yelp would let me. read more

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While understanding outside painting/staining is based on weather, it took a long time for Deckworks (513-942-DECK or deckworkscincy.com) to complete our deck staining. It was over 1 week between the power washing and the actual staining. Once completed, there were several areas they missed. We requested that they come back when we were there so we could show them and instead, they came when we were gone to do the "touch-ups". They still missed several areas, so we emailed again (as they don't do anything by phone - a downside). It took over a week for them to come back to do the touch-ups and only after giving an end date for completion did they return. Since they had already charged us the full price, we should have been a priority, not an after thought or " when we can work you in". They kept blaming the weather, but in all this time we had some beautiful weather that they could have completed the job. They spray the stain on instead of rolling or brushing. The ultimate poor workmanship was when they had some over spray areas and actually painted our vinyl siding instead of removing the over spray. WHAT!!! This should have been removed not painted over. Another F grade - when we asked about moving the furniture that was under the deck, we were told not to worry as they would cover it with drop cloths. Now I have stain spatter all over my outdoor furniture. I do not recommend this company unless you want very poor workmanship and a big headache dealing by email with issues. read more