We solicited Brad to build a 15'x16' wooden deck and are mostly pleased with the results. One thing we really liked about Decks Decks Decks was that the line of communication was very good! They are quick to answer any questions and return phone calls/e-mails promptly. I will go into the whole process with more details... One thing you have to remember is you must be patient with this company. On the original quote, the estimated start time was April 2019. After that date had passed, I e-mailed. Four more weeks was the answer. After four more weeks. I e-mailed. Four more weeks was the answer. Finally, construction started in early June 2019. No big deal. We realize this is a small company, first come, first serve. Another big holdup was that Decks Decks Decks did not provide all of the necessary information to the township permit office, which also hampered the start date. There seemed to be lack of diligence on the part of the deck contractor to secure proper permitting without me having to intervene. Ultimately, not a big deal, everything was worked out. When construction finally started, everything went up very quickly, such as the posts and framing. As the project continued, there'd be days of no-shows (sometimes due to weather) and I do not recall the carpenters working a full day. Due to this, the overall project lasted around 4 weeks to complete. On a super positive note, the contractors were SUPER polite and courteous and cleaned up after themselves every day that they worked (when they worked). I got the feeling that since I got a wooden (cheaper) deck, I was put on a low priority list, but that's just my thought. Also during construction, the carpenters were often left without the hardware or equipment (e.g. wood, tools, fasteners, etc.) they required to complete the job, which also led to a long completion time. There was very little supervision from a foreman to assure that the contractors had all of the necessary building materials required. There were days where the carpenter had to quit after a half day due to there being insufficient building materials. But ultimately, the deck was completed!!! Final Inspection Time. The deck FAILED its initial deck inspection due to the following. 1) The railings were not 36" high - code violation. 2) A lateral load device was not installed - code violation. 3) Improper fasteners for the deck 4x4 railing posts - code violation. These issues were ultimately resolved after a week or so. Decks Decks Decks was prompt to resolve all issues and all necessary REWORK was completed to meet local building code requirements (Like I mentioned before, poor supervision from a site foreman to assure that there were sufficient materials and the deck was being built to code). Not a big deal, just a hassle. After the fact... I noticed some things that kind of disappointed me (See attached photos). There are some areas of poor craftsmanship due to the project being hurried toward the end (you could tell the carpenters were being rushed to move onto other jobs during the rework phase). Solar LED post cap near the house was just "shoved on" to fit, the corners of the railing are not clean and flush, bowing of railing stairs, wood cracking (natural process for wood decks), etc. Also, there are fasteners to this day that have only been secured "hand-tight". To this day, two months after the build, I am still finding fasteners that are only "Hand-tight". This was also a critical item found during the deck inspection from the permit office. After everything, we are happy about the following. Brad is an excellent guy to give business to. He is super polite, courteous, professional, and provides an excellent line of communication. The quote that we received for our deck was considerably cheaper that the rest of the bids we received and the deck is of (mostly) good quality. Despite everything, we feel that this was an average to above-average experience and would recommend them for work (hesitantly with this disclaimer). read more