We have used Round Rock Pool Pros multiple times over the past 3 years, and have always been…read moreimpressed with their knowledge and workmanship. Recently we had a pool pump failure, which can cause a world of water quality issues in this Texas heat. Round Rock Pool Pros responded rapidly, and turned our situation around to a good ending. We are so grateful to have found a company that values their customers and does an excellent job. They're an asset to the community. Highly recommend!

HARD PASS. WOULD NOT RECOMMEND AT ALL!…read more Moved to a new house and shopping for pool service. Submitted an online request on their website Wednesday around 9 AM. Out of the 5 companies I submitted a request to, they were the 2nd ones I reached out to but the last ones to reach out back to me (excluding the auto-generated "thank you" text which the other pool companies sent as well). Lisa from the office called me Wednesday at 5:38 PM and said she could have a tech come out the next day to give me a quote. Jose came out Thursday around noon. He was super nice and professional. He said he would get me 3 different quotes for the 3 type of packages they offer by the end of the day or the next day (Friday) in the morning at the latest. By Friday at 4:25 PM, I had yet to receive anything so I called and spoke to Lisa and she said they'll send it over shortly. They sent 2 quotes (not 3) at 4:40 PM. Monday morning at 10 AM, I called to discuss the quotes for further clarification, especially since the links weren't working. Lisa said she's going to call Jose and call me right back. She never did. Tuesday morning at 8:28 AM, almost a week after I had initially reached out, I called saying they never called me back and asked to speak to a manager. She put me on the phone with Jose and he was a totally different person than the guy that came out to the house. He kept interrupting me and talking over me. He was rude saying I didn't know anything about pools (that might be true but this is not my first house with a pool and that's not something you'd say to a prospective client), and making excuses for their lack of responsiveness. If they're this bad when they're trying to earn my business, I can't imagine how bad they are once they do earn it. Reading some of their other reviews, I should've just never reached out to begin with. TLDR: Unresponsive, unprofessional/rude, overpromise/underdeliver. Ended up going with a different pool company that responded right away and was able to get me on the schedule immediately.

I was a big fan of Powerhouse Pools prior to the new management taking over. You can tell by my…read moreprior review. Since the new team has taken over, it has been an extremely painful experience. In a nutshell, they abandoned servicing my pool with no notice. I emailed three times and did not receive any response and saw my pool turn for the bad (see pics) over those three weeks. I then get a text message saying that they had stop servicing my neighborhood as one of their technicians had left. The only excuse of this text coming so late was that they had typo'd on my cell number. While I totally understand that these things happen, what I would have expected that they leave us with the pool in good shape so that we do not have to incur the additional cost of turning over the pool. In addition to that, they are expensive compared to the market and not a great service. They always left our pool with debris at the bottom. The business owner really does not show professionalism and just really difficult to work with. Adam (the primary technician) puts in the effort but not just not been able to get the pool to how most other pool servicing companies deliver results. Fallon (the business owner) just does not seem capable or responsible for dealing with customers. Unfortunately, I cannot recommend these folks any more and its a shame to see a small business like this go from a great reputation to abysmal customer service levels.

Messed up scheduling and appointment two times in a row. Went with another company, they were…read moreawesome.

Quality service, good communication, fair pricing and a clean pool! Glad I switched to these guys…read morethis year.

From the owner: Expert pool cleaning & repairs in Central Texas area. Veteran Owned. Book today!read more

Had a great experience with this company. Josh was very informative, took time to explain certain…read moremaintenance items, and helped pinpoint the exact issue with my pool within his first 15 minutes on being onsite. Would definitely use them in the future.

Couldn't be happier with Josh! A consummate professional and great guy. He has tackled our initial…read morepool challenges and maintains our pool flawlessly. I highly recommend him.

John came out very fast to give us an estimate on a heater replacement after the ice-storm…read more The heater was replaced and a by-pass installed. Very professional and fast. Will definitely call again if we have pool repair needs!

I don't know how their pool cleaning is but their drivers like to pull out in front of people and…read more ​then hit their brakes I was coming from Burnet into lampasas just before the high school and one of their trucks pulled out right in front of me luckily I had enough room to get over cuz he pulled out and hit his brakes you can't pull out and hit your brakes whenever you got traffic coming to you doing 55 or 60

I rarely write reviews but unfortunately this warranted one as I had selected Blue Ocean due to…read moretheir high ratings. My time with Blue Ocean was so frustratingly disappointing. I worked with them for close to a year and had to ask them almost monthly to find a new person to clean our pool. The kids they hire just do not understand how cleaning pools work, and the owners, who were very nice, would agree that it is 'hard to find good work these days'. For example, the pool cleaners would constantly brush the pool before vacuuming then the dirt would settle back in. The pool floor was always left dirty. I even would go out and speak with them to no avail. I can see them on the cameras doing it this way which was always so frustrating. Additionally, more often than not, they would neglect to leave chlorine in the bowl. No less than 5 times did I find the chlorine tablet sitting on top of the basket, which caused algae to grow The only reason I did not fire them sooner was because one of the pool cleaners had chipped tiles in our hot tub and the company promised to fix it. It took many, many, many months for them to finally fix the tiles which is appreciated (and why they are rated two stars instead of one). Ultimately, I hate to leave a negative review but this was very warranted. Do not use them for your service, especially if you are very passionate about a clean pool.

Mike from blue ocean recently replaced my pentair Intellicenter board within the warranty period…read more He was awesome at the communication and process. He is top notch in terms of customer service. Blue ocean designed and built our pool last year and would recommend both their service and building

I've been with pool chem for over 3 years now. We now have a new weekly cleaner who is absolutely…read moreamazing. Not only does he go above and beyond he is extremely friendly and polite. If we are home he always talks to us and explains everything. Great job!!

The repair technician, Joe, did a great job. He installed a new timer mechanism as I had…read morerequested, and he took some extra time and effort to stop 3 water leaks sound my pool pumps and sand filter. One of the tiny leaks almost required Sherlock Holmes to discover and to stop that leak, but Joe did it. My pool water level had been dropping slowly but after these leaks were eliminated it is not dropping. If Joe had not done this extra effort I probably would have gone to the time and expense hiring a leak detection company. Joe was also friendly and polite and took a short time to explain how a connection could get cross threaded to where it was barely noticeable.

So glad we found Skinny Dip Pool Service. Our pool has never looked better. Would highly recommend…read morethem to anyone looking for great pool service.

From the owner: We strive to provide the best water quality and peace of mind to ensure your pool is properly…read moremaintained. Our focus is for you to enjoy your pool and let us do the rest. Our weekly service program includes filter cleaning as well so there are no surprise additional costs for maintaining your pool. Equipment repairs are not included.