I booked this cleaning company over a week ago. I provided my zip code and my home information. I…read morebooked a house cleaning due to my daughters graduation party Saturday. It was scheduled for tomorrow at 9:30am. This woman has had my address for two days. She sent me a confirmation email today. I just got a call from her that she cannot clean my house as she does not come out this far. "I thought you were in Detroit." Obviously I am not when I gave you my address and city a week ago and I've been in constant contact with her confirming everything. Now I have to scramble to try to find someone to clean my house last minute. Thanks for nothing. "We enter the wrong address in our system".... really? Here's the screen shot of the RIGHT address.

I hired this company based on their 4 star rating. My regular company could not accommodate a…read moreSunday clean after an Vacation renter moved out. The woman answering the phone was lovely and said the charge would be 250.00 for a 2000 square foot house. The house was not very dirty at all. One girl showed up and worked for a while an hour later the second worker showed up. They must have left right after I did because I had to totally clean the house after they left. They didn't move items, they wiped around them. The floors had spots of dirt and the sink didn't look like like the touched it. Be careful about hiring this company they were not what they claimed to be.

Second time using the company and everything turned out amazing. Had a few blocks on my front porch…read morereplaced and it looks like new! And as always, the most reasonable pricing around.

Dependable. Reliable. Available. Insured. Bonded. Great communication. Long track record of quality…read moreworkers and work. Great on our gutters and the only company who would quote a repair job for us that required creativity and bravery. 100% recommended!

I am giving this company 3 stars because the work itself was completed on time, but the overall…read moreexperience was deeply disappointing. Bait‑and‑switch concerns. The owner, Blake, initially presented one set of expectations and then shifted them once the project began. Warranty issues. I was told the work came with a two‑year warranty. Within one week of the bathroom being completed, I discovered a leak behind the wall. When I requested assistance, I was blamed for the issue rather than offered support--despite the problem appearing almost immediately after completion. Contract practices. The contract I was asked to sign was blank. When I raised concerns about the work, I was told the items I questioned were "not in the contract." Instead of addressing the issues, I was met with threats of litigation, and at one point the owner made comments that I perceived as physically threatening. Several mistakes were made during the project and were only corrected after I pushed back--only for the situation to be turned around on me again. I invested approximately $30,000 in this project. My original review was posted on Yelp but was later removed after the owner disputed it. I have text message documentation of the entire experience and will provide it if further false statements are made by the owner or Blake (B.G.). My strong recommendation: do not sign a blank contract and ensure every detail of the work is documented. I made the mistake of trusting the owner as a friend, and that trust was not respected.

I have either recommended or worked with Mil-Spec four times. As a Realtor I had recommended…read moreMil-Spec to two friends, both thrilled with the work. I recommended Mil-Spec to a Buyer client, very satisfied with job. Mil-Spec also handled a house flip, great job on all. The Mil-Spec team sends pictures and reports that customers can easily understand. Screening, scheduling and managing supplies, suppliers and subcontractors is not easy for the homeowner who is not involved with aforementioned on a daily basis. You have to use a general contractor that uses trades and suppliers on a regular basis. If not, every step of the way or you will be a low priority to trades people and suppliers. Your project will take 3 times as long. That is just the reality. There are so many moving parts and pieces to a remodel, hire the best, hire Mil-Spec. Honest, fair, reliable.

We had a sewer backup at our business - we had two technicians that came to help- Tyler and Beau-…read more that were professional - very respectful of our things and our business which was in progress- they did not waste time- got things handled swiftly and cleaned afterward. We felt so much better knowing they cared- took their time to make sure our things that weren't damaged were not hauled off. They also kept us informed of what was going to happen and what to expect- Best decision we made.

My insurance company suggested them. These guys charged a small fortune, and then did not finish…read morethe job. They sent the bill to the wrong address, and then sent me to collections ~ a year later because I did not pay (I would have if I had gotten a bill and known I needed to). I called the owner and account manager, and neither called me back. They refused to refund the fees to us telling us there was nothing they could do since they already sent us to collections. It cost an extra $300 in fees. I called both corporate and local. I would not recommend these guys.

I've been using J&M for a year and a half now, and I am beyond happy with the service. The team…read morehas a superb attention to detail and providing phenomenal customer service. I work from home, and the team works swiftly and courteously around me. The best part, that just warms my heart is they even cleaned by giant big mirror (something I've been wanting to get to, but didn't even ask for). Thank you for providing exceptional customer service and quality work!

When a business makes a mistake, owns it and fixes it you know it is a good business to work with…read more Joe the owner contacted me and apologized for the gutter cleaning situation (they had had similar complaints from this specific crew leader that is no longer with the company). Joe offered to refund my money but since I was in the market for a new window cleaner I asked if instead I could appy that to my windows being cleaned. Joe himself came out with Jason and really went above and BEYOND to remedy this situation. I would HIGHLY recommend this company.