1. Decima Technologies

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Decima Technologies

5.0 (1 review)
Open • Open 24 hours

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Web design

Website development

Web hosting

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2 years ago

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Hamad S.

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Experimax Stafford - Apple products at reduced prices.

Experimax Stafford

(8 reviews)

My Mac saw having issues and I was in a hurry to get it fixed but dreaded the drive to Tysons to…read morethe Apple store but then I recalled being inline at Popeyes and seeing Experimax and the rest is history. Gabe was Awesome. This guy is Honest and a Trust worthy, all computer people know the feeling when somethings wrong. He fixed my Mac in 1 hour and I haven't had any problems since then. Thanks Again to the Team at Experimax in Stafford.

This store is a scam. I had a quote online for a $25 diagnostic for my laptop. When I picked it up…read morethey said it was $52.99. I asked them why it was that much and they said they changed the price. I asked why it's still listed on their website as $25 and they said they haven't changed it. I asked them to honor the quote price and they said that only a manger could make that change. They gave me names of two people with numbers and not one is a manager at that store. They also have old business cards of managers that no longer work there. And to top it off they didn't even let me know what was wrong with my computer that it kept shutting off. They said they would have it done in 24 hours and I had to track them down. The technician said he didn't even do a full diagnostic but I paid the full price, big scam. They have no clue about customer service nor maintaining a business. Update: a manager finally reached out and made things right. He refunded my fee for basically the technicians doing nothing to diagnose my laptop. He attributed the miscommunication due to inexperience employees that did not know any better. Hopefully this will be a lesson learned and training moment for better customer service in the future.

Decima Technologies - web_design - Updated November 2026

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