I had such a great experience here, I needed to ship a lithograph across the country and was…read morehonestly a little nervous about it, but the owner was incredible. He was patient, took his time and really knew what he was doing. He even helped me wrap everything properly and made sure it was packed securely so it would arrive safely. You can tell he genuinely cares about his customers and the items they're sending. And it's not just UPS, they do everything. You can ship UPS, USPS, and FedEx all in one place, plus they handle Amazon returns and offer mailboxes. The store is super clean, organized, and fully stocked with anything you might need for packing or shipping. Great service, great experience, and I'll definitely be back. Highly recommend!

This UPS store is the BEST! I am in and out so quickly, and all of the employees are great and so…read morehelpful. Today I walked in and someone was already being helped and another employee immediately jumped up to scan in my package. This UPS store is honestly so great that I have taken the majority of my business from USPS to UPS. It is about the same price, but the customer service and wait times make it no contest with USPS.

The young lady with brunette hair at the counter was polite and helpful. What more can you ask for?read more

I came in to ship out a few packages- was in and out. GOOD customer service nowadays is hard to…read morecome by. But VERONICA helped me so much; she made everything smooth and easy. I asked her a million questions, because this was my first time shipping, and she answered every single one without rushing. She packaged my items very thoroughly. She informed me she was the manager and I have to say, WAY TO GO OWNER! Your staff is on point. She was friendly and needless to say, I'll be back here again.

I was in the market for a new lanyard and they fortunately had what I was looking for. While…read morebrowsing I did spot a reasonably priced desk that I wouldn't mind purchasing once my current one is worn out. They also had a couple desk chairs that were reasonably priced and several desk chairs that were extremely overpriced. The customer service was OK and I can see myself returning the next time I need to purchase or replace a home office item.

Ok the tall medium built black lady that "works" at this location is getting paid to show up &…read morethat's all. I've been here several times & she NEVER helps & is always in a bad mood. Even when she sees the line of people waiting she doesn't assist or ask anyone what they're needing or waiting for etc. Also, the foreign guy that looks to be around 50 years old or so with glasses isn't very helpful or friendly either. He walks right by people who are in need of assistance. I understand there's work to be done in the printing department but you can't ignore the customers who are physically in the store just because you have orders you need to work on.

This is one of my favorite print locations to go to for many reasons!…read more They have a lot of printers and computers available to use, and the staff is always helpful and friendly. I was helped by Angel over the phone recently, and asked if they can meet a tight deadline for a big project. Long story, short, her and her manager said yes and made it work for us. I couldn't be more thankful for their professionalism and the value they bring to my business. Thank you to everyone at this location for always being such a great sport!

This place is BUSY! But they work efficiently and are very friendly. I usually have my deliveries…read morethat need signature sent here and it is super easy to pick up. They hold for no extra charge. My packages were heavy and they even offered me to use their dolley

Seems like a well run mom and pop shipping shop. I was in and out within minutes for a USPS…read moretransaction. I needed to print a few labels for some packages. The staff greeted me right away, super chill and friendly, quick and the place had everything needed for your shipping needs. It's in an accessible location if you're running errands and I appreciated they were open at 8am before most shipping places so I could knock shipping off my errands list first. Will definitely hit this place up in the future.

Outstanding customer service! Thank you for all of your help with my forms that had to be…read morenotarized. Great pricing. This will be my go to place for all services! Thank you!

I'm always getting an excellent service here!! They will help me for packaging, and notary…read moreservices! Highly recommend.

I had a couple of returns that needed to be sent back via FedEx. Since their stores aren't as…read moreplentiful as UPS stores, I was stressed about having to drive all over town looking for one. Well, I was pleased that this location is now open, and it's so convenient! Located inside the Walmart at Arroyo Square, this FedEx is right in the front of the store (by Customer Service). I had three extra large and heavy boxes, and it was super convenient because I was able to get a shopping cart in the parking lot and roll all of my boxes inside for shipping. When I got there, the line was long but moved quickly. The store is small, but they provide pretty much every FedEx service you could want. Remember Kinko's? It's sort of like that. I was really surprised at all the services they offer, including: getting shipping labels, Express / Ground drop-off, packing services, copy and digital printing services, passport photos, and even custom signs, banners, and posters. This location sells packaging supplies (bags, tape, boxes) and copier access too. They also participate in package "hold for pickup" and even better, the hold service includes Saturday! It's surprising that this is a full service location inside a Walmart. They're open 6 days a week (closed Sunday) which makes it even more convenient (not to mention while you're there, you can also pick up some things at Walmart). I am so happy there's now a FedEx nearby, and I will definitely be returning to this location often.

Worse customer service and rude. I have been using this location for the past year to send care…read morepackages to my daughter . Never a problem. Two weeks ago, the package was returned undelivered. I went back and the clerk found out the building number on the address wasn't right. Again, I've shipped numerous packages before with no issues. He resends the package and again come back undelivered. Now he wants to recharge me to send the package a third time ! After I said no they would not refund me. It was only $20 dollars to ship the package but now it's the principle of shitty customer service. Won't be coming back here again

I thank you for ur service.. but i feel like these workers has no emotions no hi or even say…read morewelcome after saying thank you! Kinda sad. I'm sorry if you are having a bad day or not liking your job, it's not just one time it's all the time.

Came in to inquire about mailboxes and had an amazing conversation with Dru who was knowledgeable…read moreof the products they offer! The store is also clean and welcoming!

A new person was helping me. I did not recognize anyone so I'm not sure if they are under new…read moremanagement. But everyone was nice and helpful and get my packages out. I was able to choose the most economical shipment method.

Very easy to work with. Quick communication, great pricing…read more Got a quote quickly and they went to work right away. My friend recommended them and they didn't disappoint!

Good communication, fair prices. Location in Chinatown in a busy shopping center, but parking isn't…read moretoo terrible. Nice quality and they made our sign based on the image we sent-can't ask for anything more.

The staff with beard is really bad and provides very bad service! He needs to be fired! He always…read morecloses the door before the closing time. And refuses to take Amazon returns after a certain hours! UPS needs to get some responsible people here ! They don't make the customers feel valued! Bad customer service!

I've been going to this location for months with no issues, I did however notice they provided…read moretheir Caucasian customers with extra good service but I let that slide. I stopped going to the UPS store by Walmart on Fort Apache because the old lady there is rude but has shown considerable improvement in her customer service skills and acknowledging her waiting customers. Today at this location I was serviced by the old man that's there. Be aware that My boxes were large and heavy (see photo) and I had multiple that I had to go back and forth to grab. I put them on the weigh scale and went back to grab another I staged by the entrance. This gentleman would slide my boxes off the counter and let them slam on the floor. I was not ok with this so I voiced my concern, I told him to be careful with my packages and he just brushed me off. That is the sole reason for my review. He could've asked me or the other employee working there for assistance if he's too weak. I'm a military veteran and a registered nurse, I deserve equal respect and appreciation as any other paying customer. I'm really disappointed this situation transpired. Do better or retire.