I came by ambulance and when dr Symonds came in the first thing he said was why did you have him…read morecall the ambulance. Duh I'm sick that's why. And when the nurse is digging for the iv it was hurting bad enough I was crying and he asked what was hurting so bad. He's a bumb ass. They had me on stroke protocol but had me get in a wheelchair when I had to have help walking. Dr Symonds said I had some kind of spell but he didn't know what it was. My daughter asked him about one of my blood tests and he looked dumbfounded. This isn't the first time I've had a run around with him. He has no business being a dr let alone an emergency room dr. I had started a new medicine and asked if it could be a reaction to it and all he said was I don't know. He said at least we know what it wasn't. What a stupid answer to finding out what's going on. So I went home with no answer to what was going on. The board said dr Symonds and dr Dixon were the Dr's. I asked the nurse if dr Symonds was the only dr there because I don't care for him as a dr. He was in the er 9 years ago when my dad fell and hit his head and all he did was an egg and lab and sent him home. He died 5 days later from a brain bleed. My granddaughter went in with a hip hurting he said it was growing pains. She had to have hip surgery for a birth defect. How could you say it's growing pains and why didn't he do a CT scan on my dad especially since he had hit his head and was knocked out. Anyway I was told he was the only dr there. Why was dr Dixon on the board if she's not there. As you can see I have good reasons not to want dr Symonds taking care of me. Like I said in my opinion, and I'm sure I'm not the only one that feels this way, he has no right to be an er dr. ​​

I was recently hospitalized and received such great care. I carefully chose this hospital due to…read morethe fact of personalized care I could receive, from every department. Most of all I loved the fact that I was able to have my very own Doctor make rounds on me.

I was sent here after a car accident and they treated me wonderfully. Family members have also had…read moresurgeries here, and they always do a great job with follow-up and keeping patients satisfied.

My aunt came in to the emergency room because of severe stomach pain. She was also dizzy and very…read moreweak. During her assessment, she was asked to give a urine sample, given a specimen cup, and pointed to the nearest restroom. My aunt asked for help and stated again that she was feeling very weak. Staff dismissed her concern and was told that she would "be fine". After giving her specimen, my aunt got dizzy again and fell. She hit her head on the floor, resulting in a black eye and possible broken nose. Additionally, she spilled the urine and had to lay in it until staff came to get her up. When more than one staff member was required to help her up, they complained that she was "too heavy" for just one staff to assist. To top off everything, my aunt had to request an xray, since one was not done automatically. The attending staff did NOT complete an incident report on this.

My visit went very well…read more To begin with you do have to wear a mask in order to enter the hospital. Service was very kind and professional. Got attended very quick. In addition the doctor was incredible on every aspect very helpful and informative on what I had going on. Felt very comfortable talking to him about my situation. Furthermore one of the best hospitals that I've visited.

Really great to get personalized care locally rather than being a number at the big, urban…read morehospitals.

This hospital is amazing. They are nice and helped me figure out and fix a health issue I had.read more

I was visiting family friends. We went to the community Lake in Worth to celebrate one of their…read morebrothers 75th birthday. While there I tore up in my leg on the corner of a picnic bench. Which had a loose metal bracket hanging down. I was taken to the ER in Grant City Missouri. Because I tore my leg open on the corner of a picnic bench that had a metal bracket hanging down. They were the nicest group of people I've ever had the pleasure to meet. They were more concerned with my leg and making sure it was taken care of, then any of the paperwork. I also liked the sign they had hanging on the wall of the room I was in. Which told me what my rights were as a patient. It's not like that in California. Paperwork and money first. No matter what.

This is not an urgent care. This is a clinic that sees irregular patients by appointment and might…read moresneak in a walk in appointment from time to time. The care and staff once seen is fine, but it is not an Urgent Care clinic.

Mercy One falsely promises customers they accept insurance. While it is totally their perogative…read moreto only charge cash or payment upfront and ask patients to separately bill their insurance, they refused to bill our insurance for six months after repeated requests. I called billing repeatedly and asked them to bill our insurance at Wellmark. They firmly told me I was wrong, and we only had a canceled plan through my husband's job. In the end I paid it, but their punishment for refusing to bill my insurance and lying about accepting insurance is a negative online review, which will only be taken down with an acknowledgment of error.

Wouldn't go to this ER if on my last breath. Lady with pink hair, at least I think it's a woman,…read moretried to say that I didn't know what i was talking about, when it's my body!!! I think I know my own body after 50 plus years!!!

I was referred to this hospital after having a knee replacement for therapy. I was greeted by a…read morevolunteer with a smile and registration was awesome. They made me feel so comfortable, like they already knew me. The physical therapy staff was the greatest I've ever experienced. The treatment was hard, but they only had my best interest at heart. I couldn't have asked for a better staff to care for me. I love you all & now that I'm all done, I miss them. Thank you for all you've done

Creston is the worse place for care. The Emergency room Dr. and staff working on 3-1-2026 in the…read moremorning to afternoon were absolutely horrible to me!! Treated me like crap, cussed at me, my husband heard all of them treat me this way. Not to mention I was treated like a prisoner the whole time I was there. Nothing was done, after talking to management, nothing was done. Apparently, Creston is ok with their staff treating people like total crap and their staff only needs to be respected, not the Patient. So my husband and I are switching to Winterset where they actually treat their Patients with respect and are more caring as well. Of i could give this place zero stars I sure would! This place is awful!

Mother's Day, Sunday May 14th. An old guy puts a fishhook…read moredeep in his finger while fishing at a local park. Drives 10 minutes, goes into the ER. He gives an ID, gets a wrist band and while waiting gets a bottle of water and a snack from the vending machines. Suddenly he is invited into an exam room and he's getting his vitals recorded and his finger cleansed and soaking. Happening fast. Yah, finger still has a chunk of hook in it. Doctor comes in, looks at it, fetches the needle nose pliers and a needle full of painkiller. And the old guy just took his first sip of water. This is quick. He could get back to fishing soon. Before he knows it, he's getting some gauze taped to where the fishhook used to stick out. They agreed that while he didn't need a tetanus shoot a year ago when he had his last checkup, it might be time now. So he got a tetanus shot. And then they called in an antibiotic prescription to an open pharmacy and the documentation that he could give to his primary care physician. Three minutes later he settled the insurance, payment and was on his way. The rooms he saw were comfortable, well lit, clean, the staff's equipment worked. In much less than an hour he was on the road. He gives his highest compliments to the clerks, the nurse and the Certified Registered Nurse Anesthetist who all took great care of him. He found them all polite, easy to work with, no mistakes made, no crisis, a couple laughs. Thanks, it was fun for a hospital visit. Oh, on mother's day the staff were all women. I appreciate the sacrifice. By the way, the old guy came home with 11 nice crappie to fillet, antibiotics, no fishhook and a nice tan. It was a nice day in fishing near Creston, a nice visit to the ER.