Helping someone to get a car can be a real challenge. To make things even more challenging, we were…read morelooking for a specific car in a specific color with some specific options included as well. Easterns Automotive Group had the one we wanted and that's when I got in touch with Mike. Now I've been through the process of buying a few cars before and out of all the experiences I've had, Mike has done the most to make sure everything went smoothly and that we had an amazing experience. First, Mike made sure I was able to look over the Carfax and see if there was anything I might be concerned about. He didn't have to take the time to do this but he did. Then he made sure the car was thoroughly detailed for us as he knew this was going to be a special gift. When it came time to do the paperwork, things were a little more complicated because we were purchasing a vehicle out of state, but again, Mike was making sure we felt comfortable with everything and we never felt bad for asking questions if we had them. Finally, when it came time to ship the car, Mike was there making sure it got loaded ok and was safely on it's way. Now technically, Mike's job was done, but he wasn't done making sure our experience was the best. He was checking in to make sure the Jeep was delivered ok. Even though that wasn't his responsibility. He was genuinely excited to hear how my mom would react to seeing her Jeep and again, wanted to do everything he could to make sure she had a great experience. He even sent a card and called her to congratulate her! Mike went above and beyond because he not only helped make sure we were getting a beautiful Jeep for mom, but that she would get the kind of VIP experience that she would remember for the rest of her life. And that's not something you can necessarily pay for. It takes a special type of person who understands the value of relationships and that's what I came to see about Mike. He doesn't just treat you like a customer, he treats you like family. When buying a car from Mike, you feel like you're buying a car from a friend, someone who cares about you and is looking out for you. So thank you Mike! My mom will remember this experience for the rest of her life and we couldn't have done this without you. For anyone considering purchasing a vehicle, I would highly recommend giving Mike a call or stopping by and saying "hi!" Mike has such a gentle and loving personality, that I believe whether you end up buying a car from him or not, you'll consider the time speaking with him worthwhile. And if you're fortunate enough to get to know Mike to where you become like family with him, well that's the true blessing in all of this that goes way beyond the measure and worth of any vehicle you might decide to purchase.

I was frustrated in trying to buy a car and left but the manager called me the next day, met my…read moreprice and agreed to deliver there car to my house. I appreciated the service correction very much. Louis the sales guy was easy to work with.

We had a great experience buying a car from this location. I really dislike traditional car…read moredealerships, haggling, and high pressure sales tactics. Enterprise's "no haggle" pricing is real -- the price listed on their website for the car we wanted was exactly the price we paid - and it was a really good price. Plus, you don't realize that the amount of time it takes to buy a car from a dealer is because of all the negotiation tactics, etc. This was SO speedy - about an hour from deciding to buy to walking out with the keys. A few things: 1) We were looking for a particular color (in a particular make, model, etc) that was harder to fine, so we ended up paying Enterprise $300ish to ship the car we wanted from PA to MD. That worked great - it took about a week (as I was told to expect), and then we had first dibs on buying the car if we liked it upon arrival. 2) After purchase we took the car to our trusted mechanic and did a full "pre-purchase" inspection. It was in great shape. It was a huge relief to me to know that we had 7 days to return the car (for $200) if it had turned out to have issues. 3) Ty on the Enterprise team helped us and she was straightforward, friendly, and responsive. Definitely recommend working with her - but we interacted with others on the team and everyone seemed great. I think having a commission structure where sales reps get paid a flat fee per vehicle (rather than making more if the price goes up) supports sales reps in being efficient and straightforward. I know some people have a bias against buying former rental cars, but in my experience having now owned a couple, they are maintained well (with a clear and documented maintenance history), in very good shape, and often end up being a great deal. 100% recommend buying a car through Enterprise Car Sales and specifically the Lanham location and team. Thank you for making it such a smooth and pleasant experience!

This location is amazing! They treat you like family even if they are not the sales rep that is…read morehelping you. I worked with TY and she has been so consistent, patient, caring and made me feel comfortable purchasing my first car! The managers always greet me and make sure I am good and comfortable. Ready to buy a car?? Look no further this is the place to be. I am super happy to drive off the lot with my new car. Thanks Ty and the Enterprise family!!!

We bought a car here. The car wasn't perfect, but the seller bent over backward make it better. The…read moreprice was listed online. Seller already had a state inspection done, but we had a second one done. It said the calipers needed replacing, which the seller did, even giving me a car loan while they also fixed a door part. The battery died a day or two later, and the seller replaced it free of charge. We forgot the deadline for registration, and the seller helped us get new temporary tags and get the permanent tags. Honest and helpful!

I have not yet purchased a car from them but customer service is great from Mustafa and Shan. They…read moretry to find the car you want and not just sell because they can.

Awesome service from beginning to end from Ricardo! It was our daughter's first time buying a…read morevehicle and I gotta say it was the best experience. I would recommend going to this place for HONEST and EXCELLENT service! Wish all dealerships were like this. Only a few around.

I do not recommend this auto shop for used cars. They look great on the outside, but the quality…read moredoes not match the appearance. I purchased a 2012 Ford Focus after clearly telling Tony I needed a reliable car for my daughter and myself. He assured me the vehicle was in good condition, which turned out not to be true. In less than a year, I've had to return for mechanical issues at least seven times. Extremely disappointing experience. Never again.

My family has been going exclusively to Langley Auto Sales since moving to the area over 20 years…read moreago. In all those years there has not been one disappointment. When you bring in a car for a repair, its very transparent, with none of the hidden fees or unnecessary repairs you would normally have. In fact, we once brought in a list of repairs that a dealership had recommended and Tony was honest, saying most of them weren't necessary and helping us save money. In addition, we always consult with him before buying a car. He is very knowledgeable about quality, lifespan, and safety of many vehicles. Over the past year and a half, we have bought 3 used cars from him and Mike. Tony always fixed them up for us (sometimes going as far as to refit them with new tires for free) and gave us a reasonable price. One car had an engine light turn on which Tony looked at and fixed immediately. Finally, the business itself is well run. There is a welcoming atmosphere and a small, close knit staff that exude intelligence, honesty, and integrity. The past 20 years we have built a good familial relationship with the business and its owners. We would never trust anyone else with our vehicles!

Never have had an issue that Providence wasn't able to assist with. Wonderful customer service!…read moreBaba & Juanita are dutiful and attentive. I've rented multiple (4) times from Providence and just waiting to buy the right one from them. Know that this isn't like the big time rental companies, but their cars are clean and have gotten me to the mountains of West Virginia and the coast of Virginia without letting me down. **Pro Tip: If you don't have a credit card and can't rent from the majors, Providence (to the best of my belief) does cash rentals!

do not rent with this company!!!! they gave us a dirty car with all the lights on on the dash!…read morethere was no gas in the car upon pickup, the check engine light was on, the airbags didnt work, the car was old and run down! we only had the car for 4 hours before it broke down!!!! we got pulled over in the car and the officer said the registration was suspended and the tags were supposed to be taken! the car had no insurance on it for over 6 months!!!

I recently just bout my 2nd vehicle from these honest good great folks...everyone there is very…read moreknowledgeable & their wealth of experience & honestly is greatly appreciated..the cars there are perfect!!

This will be my go to dealer for every car I ever buy from here on out. The outside is not…read moreglamorous, but that means you are not paying for expensive real estate and decorations. Cameron Hamedi is an excellent, experienced salesman. No pressure tactics, just insanely knowledgeable. You really should ask for him when you go. Jessica who did the paperwork is a star! Seriously, when do you ever say that about the person who processes your car loan? Do you remember who did your last loan? I will remember her fondly, until I buy our next car from them. She presented all the options and didn't waste our time with things that wouldn't apply to us. She also helped us get a great rate. This is a family owned business. Father and Son were an absolute pleasure. If they have the car you want, don't wait and don't be fooled by the outside. They will give you a fair price for the car, the trade-in all without the hassle that is now so common in the car buying experience. I highly recommend this dealership.