The female customer service representative was very helpful and sent me what I requested. Thanks

Think twice before using this service. The communication is terrible, half what they told you is not true. Been over 6 months with them and they still have not contacted companies. Contacted their legal department because of a judgment filed on an account they failed to work with, only not to rec any communication from the departmen. read more

just be aware of the company that you're dealing with. They start processing your payment the day before you tell them to take it. Maybe they don't realize that some of us still get paid by paper check and we have to go by and physically deposit the money. I've had to go open a new checking account because they kept trying to take the payment when it wasnt there. read more

Horse company ever they never answer me. They're taking my money. They have not settled one of My credit is shot due to them and also I can't even fix this. If I cancel my contract, I've reported them to the better credit bureau and also with the attorney's office. I still can't get a response and I am still making that I'm getting tremendous fees for with no results read more

Do NOT use this company. I am 26 months in to working with them and CuraDebt. I pay for a legal service they said I did not need. I insisted. Well, you definitely will need legal service OF YOUR OWN. They DO NOT negotiate in a timely manner with creditors who are KNOWN TO SUE (LVNV, STENGER & STENGER FOR EXAMPLE). On multiple occaisions I have made settlements and have STILL BEEN SUED BECAUSE THEY DON'T SEND THE AGREEMENT TO THE PLAINTIFF! Unreal. YOU CAN'T REACH ANYONE AT THIS COMPANY! No email, phone calls or texts returned. They send lots of "We look forward to talking to you about your account" auto texts and emails, but GUESS WHAT YOU CAN'T ACTUALLY TALK TO ANYONE ABOUT YOUR FILES OR ACCOUNT! The couple of times I have reached someone who was supposed to be a "manager" or "supervisor", they assure me they are looking in to my situation and will contact me back and they do not! NOT EVEN WHEN I HAVE A LAWSUIT! I tried to settle these accounts months before being sued, but you can't even reach a negotiator. THEY SAY YOU CAN'T TALK TO A NEGOTIATOR, SO HOW DOES THAT WORK? Every day is a new story and lie. I am in the process of hiring my own legal representation to recoup for sure the "legal fee" I have been paying for over 2 years, hopefully more. I have an unreal amount of documentation against this company. As others have said, you can do all of this work yourself and not only save money, BUT MOST OF ALL YOUR SANITY!!! read more

I had a situation where Eduardo O. Helped me with. I felt hopeless but he assured me that he was going to take a look into the situation. He did it right away and took care of the problem. He was very helpful. Everyone that I have talked to here are always polite and take the time to help. They take your problem and assure you that they will look into them and solve the problem. I felt so much better afterwards. I want to thank him and everyone that I had encountered with for helping me and that they are remarkable people. Thank you for what you do! Janice E. read more

Carmen at Debt Blue was very helpful and gave me the information that I needed. She listened to me and explained everything I was asking for. Thank you very much! read more

DeptBlue is a ripoff. you can settle your depts yourself with the collector and not have to pay 25 percent fee and also processing fee. They draw the accounts out for so long you end up paying more instead of less. Very dissatisfied read more

When I signed the contract with you people I was told my debt would settled between 36 and 48 months. Debt Blue told me what to pay and it was $282.01. As of today I have paid approximately $15794 dollars which I think that this would have covered my debt according to Debt Blue. My first payment was on 01/04/2021and to me 56 months should have taken care of my debt. Apparently contracts don't mean much. I'm very disappointed with Debt Blue because you couldn't resolve my debts and you said you would. Ronald L. Sobierajski read more

tried this to resolve a high credit card interest that was racking up. I turned off automatic deposit from my bank, but the credit card company continued to take money from my account. debtblue took over $1000 and did nothing to resolve this. THIS IS A SCAM!!!! read more

fuck these people I ask these people to change my date a simple quest, I thought. But these people made it more complicated and I'm tired of it. I asked these people to change the date so that my payment comes out when I get paid. I've been doing that for a damn month now. They sent me several confirmation emails, and I've been on the phone with several different people trying to get this one thing done. they took it out today Saturday morning and now you can't call them until Monday and tell them that they just sent me into the negative over the weekend. read more

I found him very helpful and nice. Went through the whole process with me unfortunately I could not get a loan but we did process that will work for helping me pay off my debt. read more

Jay was probably, hands down the best person I've ever had the pleasure to work with over the phone. He listened. He gave great advice. And ultimately , I feel like I'm now on the right path to getting my credit back right !thanks you Jay! Someone needs to give this man a raise read more

When we closed our account with them, they told us we are going to get a refund of $484 that was in escrow. They did not return our money and charged additional fees after closing date to avoid paying us our money. This was shady. From the reviews it looks like it's how they do things read more

This is a very helpful program. They have made good progress in paying off my enrolled accounts. My credit score took a hit but they told me it would. My score has now come back up. I am half way through the program at this point and glad for what they have been able to do. They have answered any and all questions. Would recommend them to anyone with debt read more

I only wish I could have seen all these reviews before I handed over my money! I can't believe there is no lawful recourse available when there are obviously so many people who have been ripped off by this office. I am going to look into it if anyone is interested. I will get back to all of you!!! I do not see the point of speaking to Jennifer. There was no confusion. I was given one update at the very beginning and then no more. I was told that the credit after paid would be removed from my record and that was a lie. That was the only reason I actually signed. I hate being lied to. There was no confusion involved. There was lying involved from your agent and I signed the paperwork too quickly to read it through so when I finally did I was angry at the lie. And I also checked my credit rating and found that the accounts were immediately closed and it had dropped from mid 600's to mid 300's. I was sick. So no I don't think there was any confusion. When I decided to change I was told there were 2 accounts settled and paid and 4 in works. Then I find out none are. The vindictive agent cancelled all of them and kept all the money except for 410.00 the bank sent me. I paid in 2000. She paid it out as bonuses to employees for good work for a job well done. BUT NONE WAS ACTUALLY COMPLETED!!!!!!! If I could rate this service a minus 100 I would. Totally unprofessional!!! I was in management and worked at 911 during my adult life and it was a job I loved. I would never have treated any caller the way I was treated by your company. So no, you would have to go a long way to make this right. read more

I paid over 2 years $410 monthly and still have many outstanding creditors. Like to know what I paid for ?

If I could put no stars I would. They take your money, and then don't communicate with you. I ask multiple to see the bank statement for the global holdings account and of didn't get any of that information before they start taking money out of my account. Terrible! If you wanna clean up your credit, save money and call the creditors directly. You'll get a better deal than these scam artists! read more

While driving to work, I was listening to the radio. A advertisement for DebtBlue came on. It was definitely what I needed to clear up my debt. I called but hung up, because I didn't want to deal with the headache of my debt at the time. Even though the advertisement described the help that I needed. About an hour after I got to work, I received a call from Kareem of DebtBlue. He was informative, patient, and compassionate to my situation. He immediately started sending me information to get me on the pathway to financial assistance / relief. Kareem really made me feel comfortable and I could tell that he wanted to help me resolve my financial debt. I'm glad he called me back. Thank you Kareem S. for your help and dedication! read more

TERRIBLE Customer Service - you will wait on hold for days trying to speak with someone in person - They NEVER respond to emails They changed my monthly payment agreement demanding even more money each month to "settle accounts" AFTER this was All initially reviewed and agreed upon initially. They are not up front on how they operate . I am sorry I ever got involved with this company. TERRIBLE CUSTOMER SERVICE and be careful about your initial payment agreement - they will play games with that and look for even more money DO NOT RECCOMMEND!!!! read more

Just a warning. I'm not a customer. But I've looked into the source code of the website they use. The Use a simple Word press, static page with None of the links working, so the "company" basically has a one page website with a text box to input details that go no where (except to an email) It's not trust worthy. They can be the nicest people in the world, but You shouldn't trust giving a company let alone a lawyer a bank they won't share their Infomation with you, the customer. If you get a letter from them in the mail, do not go to the site and input anything. It's an unsecured page with a blank input box that goes to an email. It does nothing. They're collecting data to sell or use themselves. the WHOIS infomation doesn't share any details about the Website. Domain Name: mydboffer.com Registry Domain ID: 2556063800_DOMAIN_COM-VRSN Registrar WHOIS Server: whois.godaddy.com Registrar URL: https://www.godaddy.com Updated Date: 2022-08-28T06:08:48Z Creation Date: 2020-08-27T16:19:55Z Registrar Registration Expiration Date: 2023-08-27T16:19:55Z Registrar: GoDaddy.com, LLC Registrar IANA ID: 146 Registrar Abuse Contact Email: abuse@godaddy.com Registrar Abuse Contact Phone: +1.4806242505 Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited Domain Status: clientRenewProhibited https://icann.org/epp#clientRenewProhibited Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited The rest of the info is protected and is proxy'd by GoDaddy (the company they got the domain from) I just want people to know to be careful. read more

Overall it wasnt too bad he was very informative and walked me through the process. i thought it was going to be much worse , I know in the end it will payoff and helping to rebuild my credit. read more

I enrolled in a debt settlement program with debt blue on October 15, 2024. They were supposed to contact my creditors to negotiate a settlement with those credit cards. I included in the debt settlement program. They have not contacted any of the creditors. They have consistently lied to me about contacting them and negotiating a settlement. Their CEO, is nothing but a fraud and he needs to be prosecuted for fraudulent business conduct. read more

They are not honest. They tell you that you will pay for three years then it goes to whenever. They charge 25% of your original credit card amount. Most of the time you will pay more per card than you owed. You can do what they do yourself. I have been sued by creditors 2 times going through the program. They have to make up their own reviews. No one would like this. Don't fall for it read more

this is my 2nd review only because of a very unfavorable opinion from someone . they stated that debt blue was crooked and liars. i take objection to that statement. three years ago i went to them for assistance. they promised, they asked for a favorable monthly amount, they completely paid off my accounts. not only that but, ready for this?, i wanted to give them an extra month's payment for expediting my new life, and they said thank you but no, thank you. guess what, they even sent me a check for whatever they didnt use. in my opinion, i dont believe they charge enough. so...... this person (not a gentleman) probably expected this service for nothing. read more

This is Robert J. Miller I appreciate the regular communication and updates on the progress of my account. thanks. read more

Despite my repeated complaints, this company continues to robocall me every single day! They even use bogus local phone numbers with no name to mask their calls. This is a violation of state AND Federal law! read more

Received a debt collection bill from them for accounts I've never ever even had. With made up amounts. The letter made threats but in fine print stated they're not a debt collector or creditor. Nothing but fraud read more

Please be aware, this is NOT a DEBT CONSOLIDATION program. Debt Blue waits for your accounts to become delinquent and into collections before settling with the creditors. They don't even attempt to reach out to them. They manipulate the accounts that are settled, they don't give you clear information about where your money is going. They charge a ridiculous amount of money on their fees. I signed for 30 months and they did not finish paying off my creditor. I told them I want to end the program because I signed up for 30 months and they threatened that all the money that I have paid off to a creditor will be void and would have the original balance. Negotiate with your creditors yourself !!! Don't let this company take your money. I am certain that of the money I gave them they kept about half. DO NOT SIGN with them read more

Attempted to collect a debt from me that does not exist. Can't believe a business like this is allowed to exist

they send you a letter saying you might owe money and you have ten days to comply. Even if you do not owe any money

I advise anyone looking at these debt settling companies to STRONGLY steer clear! They all talk to you like 3rd party hard core collection companies, they belittle you, have attitude problems, are not customer service friendly, are condescending & treat you like you're stupid! Who wants to pay to have someone treat you like that?! You can call your creditors & have that happen! Over the years I've called a number of these types of companies & the calls always end with me hanging up, getting into a screaming match or cussing them out. This one I had to hang up on the first person who was rude & attempting to talk down to me. When I tried to stop her because I wanted to ask a specific question she talked over me & scolded me as if I was her child! I hung up on her rude ass! The next one was worse because he tried to talk to me like I was a total fool. I asked him the same specific question, he proceeded to lecture me, tell me that I didn't know what I was talking about & had a ruder attitude than the first one! He never let me talk, when he did he interrupted because he thought he was smarter than me. He said the debt settlement co. I'm currently using was ripping me off, that I wasn't being told the truth etc. Just plain BS is what he was talking! I've used the co. I told him about since 2013 & have SUCCESSFULLY paid off 2 accounts with zero problems because they make MONTLY PAYMENTS to creditors when they agree to a settled amount!! I'm on my 3rd creditor who will be paid off by 2/2021! They settle for less than the amount owed, then agree to a monthly payment & time frame to pay it off. All have been 12 months or less paying off! I was hoping to find another company to help me get the debts paid faster but haven't been able to find anyone to assist due to the harsh attitudes at these debt settlement companies. A lender referred me to the company I currently use & have had a great relationship with them from the start. I didn't want to file bankruptcy, this was my way of rectifying with my creditors. They're not happy getting less but something beats nothing any day! They DON'T talk to people like they're stupid but my success rate with them is WAY better than it would be if I had to deal with these sleaze bag creeps! I absolutely DON'T recommend this company for any reason or any of their competitors. They take your $$ every month & treat you like crap. I want my creditors paid on a monthly basis & that's what I get from the co. I've used for years! My first time calling Debt Blue was today & my first impression was bad. I don't need to fight with companies to do business with them. I've successfully settled a few of my debts myself & worked out payments with them. I've paid them off in 12 mos. or less. I still have 3 to go & believe I will be successful if I stick with the same company. They're not perfect but their staff is very nice & respectful, unlike this trashy low class company full of people that sound like ex cons! Debt Blue sucks, don't use them! read more