My last appointment with Somerville dentistry, I was diagnosed to need three or four upper facial…read morefillings in my front teeth! I decided to change dentist for several reasons, but I thought it was interesting that the new dentist could not find a need for any fillings ! I'm sure they didn't heal themselves so I don't really know what's going on!

Mystery Bills a month after services and payments. Initially given documents that no additional…read morepayments were needed.

The sign when you walk in states "Above all else, we are committed to the care and improvement of…read morehuman life". Perhaps you should hire front desk staff that actually practice this statement. As I sit here, anxiously waiting for my procedure, I have to overhear the sarcastic responses to what I assume was the person on the phone questioning insurance copayments. "Insurance is only for the sickest incidents" is rude and pathetic. No one needs to hear about your insurance prowess, no one needs to hear about your opinions on student loan forgiveness or what you think of the current generation that was not as fortunate as you to put your two kids through school. These statements make people not want to patronize your establishment. When I returned to my surgeons office I voiced my concerns only to told that they have heard these complaints before. Once you cross into the pre-procedure area, the nursing, anesthesia and surgeons are so wonderful and deserve 5 stars.

Went in recently (3/11) for a surgical procedure. Both ladies at the front desk were really kind…read moreand patient. The waiting room was packed at 730AM and they handled it with ease and happiness. My doctor and care team took care of me well. I got a follow up call the next day to check on me. While surgeries aren't ideal, this is a nice place to have them done.

Dr. Vickery, the whole Ent office. All are nice and they are an awesome group of people that take…read morecare of you!

I loved their courteous service and quality care from Dr. White. I'll go back soon for check ups.read more

Very attentive to customers and don't waste your time upfront pricing would recommend them.read more

I am posting this for my son (he has learning difficulties). He visited this "dentist" several…read moreyears ago when he was in his early twenties because he needed dentures. Chief among his complaints about his visit: 1. The dentist began trying to pull his teeth before his mouth was numb. When he tried to complain he was ignored. 2. The dentist (or an assistant) literally broke several of his teeth while trying to extract them, leaving parts of the tooth in his gums and then trying to dig them out, all while my son was in extreme pain. 3. The dentist spoke very harshly and was in no way professional. 4. The dentures never fit right and caused a lot of pain whenever my son tried to wear them. When my son called a few days later to let them know they still did not fit correctly he was told that he had not given it enough time to heal. Eventually he quit trying to wear them because of the pain. This experience was so horrible l wanted to contact the Dental Association and file a complaint on behalf of my son, but he begged me not to - he just wanted to "move on" and try to forget the experience. Now, several years later, he still can't eat unless he takes his dentures out, so he refuses to eat at a restaurant or out in public. I would strongly urge people NOT to do business with this practice. My son was treated like dirt and STILL needs dentures because of the terrible experience he had with this business.

Dr. Brown, II is very welcoming and personable. His refreshing candor removed all anxiety from my…read morehaving to undergo necessary procedures. I felt comfortable with his expertise which was confirmed by his post procedural visit. Office staff is kind and professional.

Excellent customer services,prompt in registration and follow through…read more Dr Fincher and the nursing staff were exceptional

Was completely satisfied with the crown work from Dr Patrick Cook. New to the practice with great…read morecredentials! Very professional and complete. Brie was my Hygienist and was excellent with touch and detail. Office was getting geared up and a little slow but got the job done adequately. 4.75 could easily be a 5 Clay

NOT RECOMMENDED! I have lost count of how many dentist have come and gone in the last few years…read more They care about your money and not you. I was told by two office employees that they are losing dental professionals because corporate wants them to cut corners and keep prices high. My concerns were treated as if they were unimportant. I continue to have issues from the damage done to my mouth. Please, please, don't allow anyone you love to use them. I have had numerous people tell me their story with BELA and how they have also suffered countless issues.

I was saying by Courtney for a laser treatment. I had a wonderful office experience with with a…read morewelcoming office staff and pleasant environment. Courtney was terrific and explained the procedure me clearly. I am also thrilled with how my skin looks and feels.

I scheduled an appointment with them because it was the only place that had an appointment that…read morewasn't way off in the future. I have been there before and I should have known not to go back but I really needed to be seen quickly. The last time I went there I had a tumor growing on my eyelid and they messed around with me and wasted precious time! This time I saw Dr. Wells and she was more interested in telling me about her upcoming trip to D.C. than she was in listening to my health concerns. She told me that I would need to wait until she returned before she could do a biopsy to find out if I have psoriasis or not or that she would be able to go ahead and give me a prescription of shampoo to try until I came back in a month later. She said that if I started with the shampoo, then I would need to stop before the biopsy because it would have an effect on the biopsy results. I took the prescription but did not get it filled because she scared me away from starting any medication. After talking this over and doing my own research, I decided to get a 2nd opinion and luckily found another dermatologist who was willing to schedule me the next week. This dermatologist said that I didn't need a biopsy and that I clearly had psoriasis. She started me on an oral medication and provided me several prescriptions for itching in my ears, the shampoo, and the medication that you leave on your scalp. The dermatologist that I got the 2nd opinion from was very caring and I will be leaving a 5 star review for her after I finish writing this. Please don't go to this office if you are expecting someone who cares because you won't get it. Go to another office! Needless to say, even though this office is very convenient to my location, I called them back to say I would not be returning.

I went in for a consultation and the staff absolutely amazing! They were sooo friendly in every…read moreaspect. The process was explained in great detail.

WOW on customer service! From the start of our child's second round consult, it couldn't have gone…read moreany better. Props to Lori Britton for making us feel welcome and valued from a customer standpoint. She was extremely thorough when it came to procedure and cost, as was Dr. Andrews, very refreshing. The office itself is pretty awesome, especially the little game room, and all the extras they do for each and every patient...we loved that! It's a little further than the North Augusta ortho offices but definitely worth the drive. Can't wait to get started!!! Keep up the excellent work R&A and staff, thank you!