I went in for a consultation and the staff absolutely amazing! They were sooo friendly in every…read moreaspect. The process was explained in great detail.

WOW on customer service! From the start of our child's second round consult, it couldn't have gone…read moreany better. Props to Lori Britton for making us feel welcome and valued from a customer standpoint. She was extremely thorough when it came to procedure and cost, as was Dr. Andrews, very refreshing. The office itself is pretty awesome, especially the little game room, and all the extras they do for each and every patient...we loved that! It's a little further than the North Augusta ortho offices but definitely worth the drive. Can't wait to get started!!! Keep up the excellent work R&A and staff, thank you!

I'm currently waiting to be called back. It's 40 minutes past my appointment time. There are at…read moreleast 10 other people who have been here longer than I have. Every. single. one of them is complaining about their service and how much of an inconvenience these people are. I can vouch for that. I have waited at least an hour to be seen every time I have come, and I've also been told I cannot schedule my next appointment until three weeks later, despite the company policy saying it must be done the day of. Do NOT come here‍

they don't ever answer the phone or i feel like they just let the phone ring at 4:40pmread more

I absolutely love my braces! During my appointment everything was perfect! The entire process was…read moreexplained to me beforehand therefore making the experience smooth. The doctors and staff are amazing and very friendly. I'm glad I waited 20+ years to get my braces !

From the owner: In addition to traditional metal braces for our patients of all ages, we are also proud to offer…read moreInvisalign® clear aligners, the convenient, completely clear way to get the smile you've always wanted.

One of the most alarming experiences I've had with a pediatric provider. This office refuses to…read moreallow parents in the back with their children during procedures, which is completely unacceptable for a pediatric practice. No parent should be made to feel pressured into handing their child over without being present. Dr. Utermark pushed back extensively when I insisted on accompanying my son and only begrudgingly agreed to "allow" it after repeated insistence. That alone was enough to concern me, but my conversation with the doctor revealed several additional red flags that made it clear this is not a practice that values parental involvement, transparency, or patient comfort. The attitude was dismissive, controlling, and shockingly out of touch with what families should expect from pediatric care. There are FAR better pediatric dentists and orthodontists (who accept United Concordia- Tricare dental) in the area who understand that parents are partners in their child's care, not inconveniences to be managed. Do yourself and your child a favor: GO ELSEWHERE

Dr. Utermark did an excellent job on my 6 yr old. He had…read morebumped his baby tooth years ago and it finally abscessed. She was able to get him in for an eval quickly and the got his extraction taken care of soon after. My son did great and he was willing to come back again the following month for a couple fillings too. She got him nice and numb and was able to do two fillings in his baby teeth. The fillings are smooth with no catches when flossing and Max said it didn't hurt and they still don't bother him. We made sure to get him the nitrous oxide to make sure he was comfortable. But I'm still so pleased with the quality of his fillings and the fact that he was willing to go back to see the dentist. Thank you Dr. Utermark and team!

Great experience! Everyone was super friendly and helpful. The staff and doctor were knowledgeable…read moreand easy to talk to. Very happy with my smile :) Would highly recommend!

From the owner: Board Certified orthodontist offering the best orthodontic care for children, adolescents and…read moreadults in a relaxed and friendly atmosphere utilizing the latest orthodontic techniques and technology.

This is an outstanding orthodontic office that has been around for years. We loved Dr Barrett…read moreTrotter and are happy that Dr Paul took over when his dad retired.

Just got my teeth manhandled by an older lady there who was dead silent. No small talk, no bracing…read moreme for impact before she almost cracks my teeth, no small apology as she sees me wince and grimace in pain, just complete silence. Told Doc I had a rough experience and he said nothing.

Went in because my teeth have shifted over the years. Dr Carter and Dr Cooper were so nice and…read moreput me in clear aligners. Said it should take under a year because they add buttons to the teeth to help the aligners move the teeth. Not Invisalign because it is so expensive. I had a quote from another office that was much higher. I signed up for their Forever Aligned Club and received an additional $1000 off my aligners. So happy I went here.

I've had two experiences with this place. First, I had the real braces, good experience. I lost my…read moreretainers and a few years ago decided to go back for Invisalign. I went with him because he did Invisalign, but for cheaper. Costly mistake. I wore my retainer every night and my front tooth still shifted. Yes I forgot to bring my retainers on my honeymoon, but they shipped them to me via the aligners club a few days later. That's not the bad part- I didn't realize until after it was too late how freaking badly they spaced my teeth with these Invisalign retainers. So badly that every time I eat, food gets caught in my gums and I constantly have to floss. Painful and quite annoying. When I finally decided enough was enough, I called them back, after I had paid good money and only saw him ONE time in the beginning of the process. He also drilled in between my teeth and I get coffee stains all the time now that I have to get salt water power washed out. Apparently there are some explanations for this but it made my teeth look so bad. I wanted to cry after spending all this money I didn't have the nerve to say anything. They then forwarded me to the Forever Alignment or Retainers club. I finally got it checked out and the orthodontist there said that the food impaction and spaces they put in between my teeth (bottom especially) were so awful. Now I'm spending another couple thousand at the minimum to have my teeth lifted up and crowded back together. At least at this new place I get to see the orthodontist every ten weeks to finalize my prescription for my teeth. I don't believe they were open at the time and I wanted my teeth done for my big day, my wedding. Overall I've heard some pretty corrupt things about the guy in general and I unfortunately sent my sister in law here to get her teeth fixed up with his Invisalign program for the 'low' and woah they have messed her up as well. Her teeth don't even loook straight. Save time and money and pain and go straight to Forever Aligners office in Martinez, grovetown. It may be a bit more pricey but it's worth it. I'm having to pay double + more to undo the havoc they created in my mouth.