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    Deborah Shiel

    4.0 (1 review)

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    17 years ago

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    Hillview Medical Centre

    Hillview Medical Centre

    1.0(5 reviews)
    0.0 mi

    Just the most difficult surgery to deal with. Getting an appointment is impossible and the staff…read moreare rarely helpful if you call the surgery. I have desperately tried to find alternatives but the other surgeries won't let you register unless you're within their allocated postcode area.

    I'm trying to register with them as I need some vaccinations done, and I'm not getting anywhere. At…read moremoments, I think they're being purposely unhelpful. Their process involves filling in a get me registered form, which is put onto the system within, maybe, a week. It requires photo ID, and TWO proofs of address. Don't bother going there unless you have all of those. Then you have to call them to check if you've been registered, and schedule a checkup appointment with your new GP. If you need travel vaccinations (as I do), it's only after the GP has seen you that they will deign take the travel form you've filled, and spend a few days looking at what vaccines you may need. They you have to call them to check if they're done, and schedule a vaccination appointment. I made my first call today, as instructed by them, only to be told that they need a week, I should call back next week to check, and that if i need vaccinations I should go to a PRIVATE clinic in Guildford and pay for them, as they're giving travel appointments for the end of JUNE, and that's too late for me. I tried to ask how far the clinic was, as I don't have a car, but the lady didn't even pretend to care, urged me to take the phone number down, and bid me good-day as quickly as she could. Sadly for her, I know she's lying as someone (who is already registered with them) took their travel form to the centre 2 days ago, called today, and was offered an appointment for TODAY. It was only by asking that it got rescheduled to early next week. End of june indeed!! I am not impressed. If I do manage to get somewhere with this, I will be updating my review. Until then, my experience with Hillview Medical has been unhelpful at best.

    Hampton Medical Centre

    Hampton Medical Centre

    1.0(4 reviews)
    10.5 miHampton

    I would like to say from the very start that I am casting no aspersions on the competence of the…read moremedical staff at this doctor's surgery. Indeed, I'd struggle to do so, since I now avoid going to the doctor's full stop, such is my loathing of this surgery. Hampton Medical Centre is home to a large group practice. You are unlikely to see the same doctor twice. In order to keep waiting lists down, they do not take appointments beyond the same day. If you need to visit a doctor, you have to phone first thing on the morning you intend to visit. This is fine for an acute illness, but extremely annoying for chronic conditions. The reception staff have, in my experience, been one step above brain dead, and rude with it. I realise they are paid appallingly, but again, it is hugely off putting. The impression one gets when visiting is that you are wasting their time, and all staff really have things far better to do. Whilst most of the medical staff I have dealt with have been ok, there is one doctor whom I can't stand, and I doubt his abilities - and others I have spoken to have felt the same. The waiting room is large, with the typical health information posters and out of date magazines. There is also a children's play area. The reception staff sit within a square, and often don't seem to notice people walking in. There are a large number of services on offer, as you'd expect from such a big practice. Nevertheless, I now don't go to the doctor. Ever. I should at some point, but won't. I do think it is time to change my practice.

    Bad, bad, bad…read more The service is terrible. You never see the same doctor twice. You can't guarantee a decent diagnosis. When I asked about giving up smoking I was told to call the number an the side of a bus!!) The receptionists are not at all helpful and insist on you announcing your problems in front of the whole waiting room. You can't very often get through to them when you need to and by the time you do get through, all of the appointments have gone. Oh yes - and it just feels dirty in there too.

    Deborah Shiel - familydr - Updated May 2026

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