TLDR: Based on the dishonesty of the business manager, WellNest gets one star. WellNest's business…read morepractices in how a client is charged seems unfair I was getting my house ready for sale and was told WellNest would do a great job. A crew of two arrived at the appointed time. When my husband made the appointment, he specified a 'move out' cleaning, and I personally stressed to the crew the windows, baseboards needed extra attention. I took for granted that when they arrived, they would know what they were supposed to clean, but in actuality, they diid not. It seemed they did a cursory wipe down of surfaces, most cabinets, and then mopped the bedroom and living room floors. The blinds were cleaned, but not all the windows. We still found dirty/dusty areas in the bathrooms and closets, and certaIn cabinet doors weren't even touched. They also didn't touch the kitchen floor, the stove, or the fridge. My husband reached out to the owner, Phil H via email, regarding the lack of attention to detail. Phil thanked my husband for emailing and not leaving a bad review, and assured my husband the work done by the team would be of no charge to us. BUT, we were still charged $351 - without any warning or further discussion with Phil. Another email was sent to Phil inquiring about this charge. Phil stated that the charge is just based on hours worked and the charge would have been higher had the crew stayed longer and been more attentive to the cleaning. Since the team was not attentive, we will be given a $25 credit. **If anyone requires the emails for proof, I'll gladly post them on Yelp.

We used to use WellNest, but moved and got another cleaner that was ok. Now that we are settled in,…read morewe've resumed WellNest and I cannot believe what we missed during that time! The team who cleaned our house did a fantastic job, everything looked good, smelled great and although they moved quickly, they took care. They were careful not to do the things we specifically asked to avoid, which was very important to us--nothing worse than taking the time to point something out and being ignored. Alreday looking forward to our next cleaning!

We have used A Cleaning Service Inc. for nearly ten years now. For the majority of this time, we…read morehave had our house serviced by the same team. They have been fantastic. Not only do they do a stellar job, but they are also very good with our four cats when they are servicing our home. Certainly over ten years, there is bound to be some issues. The few instances that have occurred have been responded to promptly and appropriately. We recently moved to a new home within the District. Ensuring that our same team could service our new home was a big deal for us. We are very satisfied with there service, at a fair rate too.

Well her reviews are good but BEWARE, if you don't commit to bi-weekly service, she will cancel her…read morecrew before they have made their first visit. True story. I never met Beatriz. I have never met her cleaning crew. They were scheduled to arrive at my condo at nine tomorrow. Today, I was asked to commit to bi-weekly service which I did. It is not easy to get decent or above average cleaning. But I made the mistake of adding a caveat to my commitment to bi-weekly service. I said my intent was to keep her team coming every two weeks but their performance might influence that decision. Well, A-Cleaning Service, Beatriz, does not give the benefit of the doubt to the new client. She simply said she canceled and would not send the crew she had promised. Obviously she does not lack for clients and can afford to be picky. Still I wish she had had a strong confidence in her team's ability to do a good job. Instead she pulled the plug on me and it was all over before it began. Not a good feeling. On the other hand I questioned why Beatriz never visited my unit, told me only that a new crew would come tomorrow at 9:00a.m I was not sure what to expect. She told me she would not be coming to make introductions of her crew to me or to inspect the property. And she added they speak Portuguese but can communicate with basic English. Somehow that customer feeling was absent. It appears clients are a dime a dozen and she can pick and choose. Which she did. Tomorrow my condo will NOT be cleaned by A Cleaning Service. Queasy feeling!!.

After conducting extensive research with the help of Yelps project feature, I decided to give The…read morePerfect Clean by Genesis Team a try with a one-time cleaning as a trial run. I requested deep cleaning services for my home, including the bathroom, kitchen, floors, and general dusting. I'm so glad I chose them! From the start, their professionalism, flexibility, and affordability stood out. They did an incredible job--every surface sparkled, and any concerns I pointed out were addressed immediately and with care. They exceeded all my expectations and left my home spotless. Because of their exceptional work, I quickly requested recurring bi-weekly services, which are very reasonably priced at $100. Their flexibility makes scheduling stress-free, and I can always count on them to deliver consistent, high-quality results. If you're looking for reliable, professional, and affordable cleaning services, look no further than The Perfect Clean by Genesis Team. Highly recommend!

I use Perfect Clean by Genesis for cleaning services for my condo and my experience has been…read moreamazing! Deisy and her cleaning crew are very professional, caring, detailed, and affordable. I have recommended them to many of my friends and family members. I look forward to my cleaning every month!

Happy customer based in DC!…read more I've been using this service for over a year now and I've been very pleased every time. Rose, has been taking wonderful care of my apartment and she pays special attention to my severe dust allergies to provide thorough dusting and sanitizing. I highly recommend this business for quality service! The cost per cleaning service is well worth it and you can be sure that they're using good products to care for your home. I normally request full service at the start or end of the month and have been good with maintaining my apartment in between cleaning. Do yourself a favor, contact the business to request service! You won't be disappointed.

Hired Alia's company for a move out cleaning on a one bedroom apartment. I'll start by saying that…read morewe lost our entire $1,800 security deposit because the cleaning did that much damage and the apartment was left filthy. Alia, the owner, acknowledged that the cleaning was unacceptable and that damaged had accrued, however, she was unwilling to help pay for the damage, and said we would need to take her to court. When we tried to take her to small claims court, it did not go to fruition because she provided a fake address and could not be reached by any means. Additionally, when the service was booked, it was advertised as "bonded and insured". However, Alia said that she was "in between insurances" and was not able to submit the damage to her insurance. Overall, there was massive damage, false advertising, and my husband and I were left with an enormous bill because of it. While I understand that COVID is an unprecedented time for small businesses, they are also unprecedented for A LOT of people. Treating people/customers that way is a horrible thing for any business/person to do. Needless to say, an $1,800 loss was a huge blow for us. Damage and negligence seen in images: - Cleaning product (Fabuloso - Dollar store product) and water was left on floor which warped the wood in almost all rooms of the apartment. The floor needed to be completely replaced (per our old landlord) - Cleaner that was used to clean oven was used on the kitchen sink / bathroom, and remanence was left all over the oven and counter. - The mirror was completely coated in smudges (likely also oven cleaner used) - Trash was left out in the hallway next to the front door - Dirty scrub brush left behind - Shower/tub looked dirtier than before it was cleaned Not only do I NOT recommend the company due to the quality of work/lack of help from the owner, I also warn the liability you are risking because if anything goes wrong/gets broken, you will not get a dime or likely even a response. Note, I guarantee the owner will respond saying this post is illegitimate with a false story. If that does happen, please do not believe her as it will be a complete lie. This story/pictures are 100% true.

Started using RC Cleaning 2 weeks ago, and I could not be happier. They are on time, very friendly,…read moreand very thorough. Their affordable prices make them a must go too! I highly recommend them if you are looking to get your office space or home cleaned. Additionally when I contacted them to get a quote, they were very thorough with what I wanted cleaned, how I wanted cleaned, and what I did not want to be cleaned. Overall great company, will be using them for a long time!

My first experience hiring a cleaning service was a fantastic one. The team that arrived exceeded…read moremy expectations, cleaning more than I asked for and getting every nook and cranny in doing so! I was so pleased with the service that I am considering having them come to clean my home every month. My place looks great and RC cleaning saved me time and effort that I usually put into cleaning myself, but they were able to clean better than I can. Highly recommend!

VICKY'S CLEANING SERVICE COMPANY ITS AWFUL!!! do yourself a favor DO NOT HIRE THEM!! They took my…read more$185 and ran with it. They came to my two level single family home and stayed less than two hours and collect the money and left me with a dirty house. They also damaged my IPHONE charger and didn't say a word. If you want someone to come steal your money , damage your items and still leave you with a dirty home than they are the ones that you need. Please read the negative reviews about them and don't get fooled. I am so disappointed and wished I never hired them.

I am a house wife, and cleaning is a chore I do on a daily basis. Because of some health issues I…read moredecided to call Vicky's cleaning service. Vicky did a great job cleaning my house. She was on time and efficient. In couple of hours, my house, a townhome, was sparkling clean from upstairs to the basement. I always thought that no one can clean my home the way I LIKE IT ! I was wrong ! Vicky did..I highly recommend her.

Please don't use this cleaning company for your cleaning services. They are not professional and…read moredon't do a great job. Specially, the lady named Nancy is very rude and get upset when you tell her she didn't clean good. We also asked her to provide identification card since she is cleaning our business place over night by herself. She told us that she doesn't have any ID. I don't recommend at all.

Acenak cleaning service is always on time and does a great job. I am a landlord with multiple…read moreproperties and Acenak is my go to cleaners. I would give them 6 stars if I could.

Super professional company from top to bottom. We contacted Andres and his team at CHS Cleaning…read morebecause we NEEDED help with our house. Having kids and with a full time job leaves little room for cleaning. Andrés came and did an walk through of our home, asked us what we're our main concerns, what cleaning products we didn't want used, and talked about what to expect for the cleaning. So far we have been happy with them and have used them on a weekly basis for the past couple of months now! Happy and CLEAN clients here. Thank you CHS Cleaning!