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    Debenhams

    3.5 (39 reviews)
    ModerateDepartment Stores
    Open 9:30 am - 8:00 pm

    Debenhams Photos

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    Totally getting this tie soon!
    Rob K.

    There are acres of this store that I've never seen. And never will. Like most other department stores, the greens are is crushed into one toty wee corner. With a little outpost in the a aftershave department. Some of the other reviews talk about being able to wander around here for hours, due to it being spread over 5/6 floors - the guys but can be casually perused within 10mins. Disappointing. Saying that, I'm a total ho for ties, and Debenhams has an awesome selection. And they do great sales.

    taken by Adele
    Adele R.

    I only ever seem to visit Debenhams around Christmas time. It's a one stop shop, with floors and floors of shopping, before dropping at the cafe situated on the first floor. This modest looking little cafe is actually quite impressive, serving up generous slices of cake and jam packed paninis, along with the usual offerings of soup, sandwiches, tea and coffee. What I found most odd was that I wasn't given a table number, but rather a big plastic square thing that buzzed when my order was ready - like a pager! Very fancy indeed. Now, on to the shopping. This is somewhere to make a day of it. Don't make the mistake of making it your last stop, as you'll never make it all the way through. Set out early, head here first and if you're Christmas shopping you're sure to find something for everyone on the many floors of fun, fashion and fabulousness.

    from official website
    Gavin M.

    I only ever really visit Debenhams, or other department stores for that matter, around this time of year. While some people hate the whole Christmas shopping thing, I actually find it quite good fun, and huge shops like this that sell everything under the sun are the most fun of all. Debenhams is a department store much in the same vein as Frasers amd John Lewis. It doesn't feel quite as posh as the other two but is still hardly cheap. It really comes into it's own about Christmas time as the toy section really goes to town. They also have a massive department selling the tat that's specifically bought as gifts, such as an alarm clock shaped like a football for your annoying brother in-law, or some bath salts for your gran that she won't use but will at least keep you on track for the inheritance. The above department is an absolute lifesaver at this time of year, providing good quality gifts that require little or no imagination on your part. One word of warning though, it can be very difficult to find your way back onto the street from in here, as there seems to be very few exit signs. Be prepared for a long and baffling trawl.

    Hugh M.

    The breakfast as priced ok, and it filled the gap. £6.25 is not too much. My only moan is this, and coming from myself who is a chef. Their eggs. Was told must always be turned and cooked both sides. Resulting in no juicy eggs. I was told this was for safety. While in Scotland the minimum hot holding temperature is 63 degrees. I can assure you that the haggis I got was way below 63, and considering what haggis is made from, it makes that a high risk food too. So my advice to the manager who made these rules. Relax. Give us juicy eggs. As after all when you put eggs under the hot lamp they continue cooking, so if you over cook them, then the egg will be dead and dry. From a chef who knows what I'm talking about, and 24 years cooking, and it's friendly advice.

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    Marvellous range of clothing, accessories and homeware to suit all tastes and all budgets

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    Review Highlights - Debenhams

    Debenhams in St Enoch Centre can be accessed from within the centre, on the first floor or also via two entrances on Argyle St.

    Mentioned in 6 reviews

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    House of Fraser - Outside Frasers on Buchanan Street

    House of Fraser

    3.5(51 reviews)
    0.1 miCity Centre
    £££

    I placed an online order with HoF and paid for next-day delivery. I received a confirmation from…read moreEvri that the package was out for delivery, but then I received an update from them one hour before the delivery time slot indicating that they could not deliver the package until the next business day. Four days on, Evri cannot locate the package. Today, I attempted to contact HoF customer service, which is an exercise in frustration. I requested a full refund but have only been refunded the delivery charges. Had I known that HoF uses Evri I would have never placed the order. I certainly would never order from HoF. I honestly can't say whose customer service is worse - HoF's or Evri's. They're both terrible. Unless you enjoy being gaslighted (by both HoF and Evri), I would highly discourage anyone from making an online purchase from HoF.

    My review today is not for the shop as a whole but of the free personal shopping service they…read moreoffer. I have used this service twice now and loved it both times. The first time I used it I had lost a lot of weight and did not know what suited my new figure. I was going to a wedding so went to get an outfit for that. I think if your going to do this you should be open-minded and try everything they bring, this is what I did and I got a beautiful dress that I would never have picked for myself. I have a wedding coming up in December so decided to do it again. They offer services for any type of outfit you need, like going on holiday, new work clothes and they also offer a wardrobe renewal if you fancy a change. I booked online which was quick and simple they ask you a few questions about what your looking for, what you like, colours and your sizes. I was given a 90 minute slot. I headed to the personal shopper area, based near the men's shoes department. I was met by my personal shopper, Jordan. He explained that the normal rooms they use were busy so I was brought to a make shift dressing room in Mr Fraser's old office, which was stunning, apparently not many people get to see in the office. It made the experience even more special. Jordan asked me a few questions and then he headed off to find me some outfits. I sat on the couch and looked at magazines and relaxed. Jordan then arrived with armfulls of dresses. I then began trying them on. There was no pressure to like them, but I tried them all on. Nothing in the first lot suited. So Jordan headed off again. The 2nd last dress I tried on was the one, loved it, and again like my first personal shopper experience it was a dress I would never have picked for myself. I would highly recommend giving this a go, I think you worry that you are going to feel pressured into buying something but it's all very chilled out and fun to get a little pampered.

    Photos
    House of Fraser - Reality.

    Reality.

    House of Fraser - Christmas light avalanche!

    Christmas light avalanche!

    House of Fraser - Pretty fairy lights at Christmas

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    Pretty fairy lights at Christmas

    TK Maxx

    TK Maxx

    3.2(18 reviews)
    0.0 miCity Centre
    ££

    Really poor mens selection of mens winter coats all weird sizes and odd names. Staff very…read moresuspicious of everyone and rude to be frank it's all rather off-putting.

    I have loved this shop since it opened back in November last year. Gutted I missed out on the…read moreopening day when the first 1000 customers received a £10 gift card. Was at stuck at work and I couldn't really use this as excuse for time off or could I've?! Hmm?! I did most of my Christmas shopping here, great prices for various well known labels. This store is much bigger than the Sauchiehall Street branch as it's on 3 levels so much more choice. There also used to be a branch in the St Enoch's Centre before the renovation. I was disappointed when it closed but I'm ok now since this Argyle Street branch has opened it's doors. Phew! It's still tidyish compared to the other store but then it's still new, it did get a bit messy at Christmas. Yes it's a store you have to spend time in to find what you looking for so with time on our hands my boyfriend and I headed on in. My best friend's just had a baby boy and I wanted to get something a bit different but useful. It was my man who suggested TK Maxx, so I thought why not. I liked his ploy of let's go straight into the lift at the door so you don't look at any ladies clothing. Hmm?! We headed to the 1st floor where there's crockery and bedding etc but at the back they have shoes, baby/children clothing and toys. We searched for sometime for that something when spookily we both picked up the same item and turned to each other. We'd found what we'd been looking for. It was a storgae box filled with a 13 piece set of clothing and accessories wrapped up as a beautiful gift with blue ribbons 'n' all. My friend absolutely loved it, so I'm absolutely delighted we popped in, good decision by my man. Thanks sweetie!

    Photos
    TK Maxx - TK Maxx Argyle Street entrance

    TK Maxx Argyle Street entrance

    TK Maxx
    TK Maxx

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    John Lewis

    John Lewis

    3.7(38 reviews)
    0.5 miCity Centre
    ££

    John Lewis Glasgow is one of the largest department stores in the city, located at the top of…read moreBuchanan Street, as a part of Buchanan Galleries. The store may not be as modern as some of the newer John Lewis stores, but it makes up for it by having a nice selection of items you'd expect to find in a John Lewis from clothing to fragrances and technology. There is also an Optician and a Cafe inside. The store was still tidy and presented well. The store stretches over five floors, including a basement. There are toilets on two floors which is handy and I often find these both quieter and cleaner than the ones actually inside the shopping centre. There weren't too many staff members around the floor, although due to the size, it would be difficult to have someone everywhere. The staff seemed friendly when I did find someone. I do think it's a waste for such a big department store in a big city to be closing at 6 pm, other than on Thursdays, when they close at 7 pm. It just seems way too early, although it is in line with some smaller stores nearby, there are shops open later so I can't see why John Lewis can't either. One of my favourite stores in the city, I do prefer this to other department stores nearby. I do prefer the John Lewis in Edinburgh though, which after John Lewis in Aberdeen closed is their only other branch in Scotland. 4*

    John Lewis use Evri courier service. The courier left my package on the doorstep - in Central…read moreLondon. Utterly negligent. Of course it was stolen. John Lewis Customer telephone complaints gave the now typical runaround - long wait time etc - before trying to claim it had been delivered to a neighbour. No. Different package. Then washed hands of it and told me complain to my credit card company. I buy everything on Amex for this eventuality, so I have indeed complained. Used to be a great store. Sad to see it fall into disgraceful decline.

    Photos
    John Lewis
    John Lewis
    John Lewis - More of the shop

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    More of the shop

    Marks and Spencer

    Marks and Spencer

    3.6(9 reviews)
    0.6 miSauchiehall Street, City Centre
    ££

    This isn't an M&S that I get along to much, mostly because of it's location on Sauchiehall Street…read moreand there's a bigger one at Silverburn closer to home for me. However, we needed some travel money (did I mention we're going to Turkey?!) and they offer better travel rates than the Post Office, so here we headed. I'm pretty sure this store has had a wee spruce since I last visit (years ago) but compared to pretty much every other M&S store, this one is pretty dire. It just looks old and worn out and doesn't seem to have that great of a range. Getting travel money was quick and easy though - took maybe 5 minutes all up and I just needed to show some ID (passport or drivers licence). Your travel money is nicely presented in a wee wallet for taking away, and the money counted out before you. Would I head back here for a wander/browse? No, probably not - there are lot more nice M&S stores to visit rather than this one. So head elsewhere (even the one on Argyle St is better)!

    Not as grand as the Argyle Street store but a good one all the same with a good selection in all…read moredepartments. Worth checking out if you want to avoid the queues of said other M&S. What I like about M&S at this time of year is that it brings in all age groups whether looking for gifts for mums, dads, aunts, grans, daughters or themselves. And it was during such a trip that I discovered something. I probably shouldn't admit it but...I bought my fave pair of jeans here. Being a shortie it can be difficult to find jeans just the right length but there they were. And they were surprisingly trendy and flattering. I'm stocking up.

    Photos
    Marks and Spencer
    Marks and Spencer
    Marks and Spencer

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    TJ Hughes - http://www.tjhughes.co.uk/

    TJ Hughes

    2.7(19 reviews)
    0.2 miMerchant City, City Centre
    £

    Ordered a gazebo on 18th Nov well in time for a party on 2nd Dec. Advertised 3-5 working day…read moredelivery. 9 days passed and it's now 27th November and no delivery and no update on the tracking. This company use XDP who are notoriously known for losing or damaging parcels (if I'd known this at the time or ordering I would not have ordered with this company), just take a look at XDP's reviews. Why any business still uses this courier, they are shockingly bad. Contacted customer service, firstly there is no contact number to speak to anyone, only enquiries by email and then they take forever to reply, so no way of getting in touch urgently. Sent an email on 27th Nov at 11:09am, explained the situation and that I need the item delivered by Friday that week (3 days time) and need this resolved quickly. I receive a generic auto response from a Miss Dayle Jones over 24 hours later the next day at 3:09pm stating they've received my enquiry. I respond stating I need this dealt with quickly, and if I am not going to receive the item by Friday then I need my order cancelled and refunded immediately. I also state my concerns regarding XDP that they are a notoriously poor courier and that I have no faith that the parcel will arrive at all. It then takes another day before I receive a response from Dayle. 2 days already wasted. Even though I had explained that I need the item by Friday and that if that can't be sorted I need a refund, and that I don't trust XDP, brain dead Dayle just states the obvious that the tracking of the parcel hasn't updated and is lost, and asks if I'd like a replacement sent which would be delivered in 5 working days with the same courier! Well 5 working days isn't going to get it to me by Friday is it dippy Dayle? Since it's now Wednesday 29th after you've taken 2 days to even response, and I need the item by Friday 1st in 2 days time. I respond to the email stating the obvious, that sending it on a 5 working day service is not going to get it to me on the day I need it by as already stated in the previous emails. I state that unless they can compensate for the delay by sending it via a next day service using a different courier to get it to me on time, I request yet again a immediate refund and cancellation of my order. Another day passes and I receive no response. I send a chaser email on Thursday 30th. And another day passes and still no response. SO now on Friday 1st December I end up contacting my credit card provider and initiate a section 75 chargeback to get my money back (Amex had my funds back in my account in no time at all). Another email sent to dippy Dayle stating I've still not received a response and a section 75 chargeback has been processed, and state that negative feedback will be left. Another 3 days pass before dippy Dayle responds on 4th December stating "The refund has now been processed, the funds will return to your account in the next few days. Thank you for your patience and understanding in this matter". The funds are already in my account you clown thanks to the section 75 chargeback as stated in the previous email. No apology, no acknowledgement of the diabolically useless brain dead service and no acknowledgement that I stated I'd be leaving negative reviews. Stating "thank you for your patience and understanding in this matter" just takes the p1ss. Miss Dayle Jones, you are either exceptionally thick or you have a don't give a dam attitude, either way you are utterly useless. Ordered elsewhere cheaper and with next day delivery included free. Was with me by early next morning on the Friday in time for when it was needed. First time I'd ever heard of TJ Hughes, rubbish service, definitely avoid this lot.

    Awful experience.... I ordered a dinnerset off their eBay…read morepage. I questioned them on the price as it states £21.99 and crossed out was £18.00. why would they put the price up. They said it was a technical error and would refuse to refund me the extra £3. On their actual website the price for the dinner plates are £18 and £21.99 was crossed out. I got my delivery however plates were smashed. I showed them proof of this however they said they refunded me, so I checked my PayPal account no refund made. I questioned them and showed them proof of my PayPal account via screenshot which showed NO refund. When I challenged them to show me proof of refund to my PayPal they decided to block me on eBay. This shows you how immature, childish and pathetic this company is. So overall because I asked to see proof of refund they blocked me. I would AVOID THIS COMPANY AT ALL COSTS

    Photos
    TJ Hughes
    TJ Hughes - Taken by Liz

    Taken by Liz

    TJ Hughes - Taken by Liz

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    Taken by Liz

    Debenhams - deptstores - Updated May 2026

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