I asked Marlin to transfer everything from old to new cell phone. It was my wife phone. So, at the…read moreend, she checked carefully the result. No questions so far. Thank you, Marline, good job! The office was clen, cool and NO waiting time for service! Andy Perlin.

I've been here a handful of times and everyone here has always been very helpful and friendly.read more

We had such a great experience with this store! They helped with a 9-year-old iPad that has…read moredefinitely lived a hard life and taken its fair share of beatings--and somehow got it working again. What really stood out was their persistence--they kept working on it until everything was fixed just right. It's rare to find a place that truly cares about their customers the way they do. They were patient, thorough, and genuinely wanted to make sure we left happy. Highly recommend if you're looking for honest, reliable service!

Great job. Great price. Very knowledgeable and quick response. Alpha has kept our computers…read morerunning! We are beyond simple technology as seniors so we are very grateful for their location as well.

Zero Stars. Rude, Incompetent, and Deliberately Unhelpful…read more Let me set the scene. My phone died. I pay for AT&T insurance. Two days later, a replacement arrives, only to discover that AT&T's own system won't let you transfer an eSIM from a dead device to a new one. Not my fault. Not my problem to solve. But somehow, it became exactly that. Everything online failed. The app failed. I was forced to visit a store in person. Already an inconvenience. What happened next was completely unacceptable. The moment I walked in, the rep was visibly annoyed. His first words? "You should have done that over the phone." I didn't have another phone. That's why I was standing in front of him. Then came the identification issue. I presented a digital driver's license and a Georgia DDS-issued temporary license, both of which are legally recognized by federal, state, local, and financial institutions. The TSA uses these documents to board passengers onto aircraft. Banks accept them. Courts accept them. AT&T does not. His explanation? "Security." That word doesn't mean what he thinks it means. When I pushed back and asked for clarification, his response was, and I am not paraphrasing "I'm not doing this today." There was one other customer in the store. Four employees on the floor. I had an appointment. There was no reason for this level of indifference except a complete unwillingness to help. I had clearly interrupted something far more important, his coffee and his phone screen. When I asked for his name, he refused to give it. A colleague stepped in and offered a name as "Jim." Whether it was real is anyone's guess. Based on everything I witnessed, I'd say probably not. The result? I had to drive unannounced to a friend's house, because I had no working phone to call or text ahead, just to use their device to reach AT&T customer service. That call took over 30 minutes, not counting hold time. All of this because one employee decided customer service wasn't on his agenda. When employees feel comfortable refusing to give their name, dismissing legally valid identification, and responding to frustrated customers with open hostility, that's a management failure from top to bottom. I would not recommend this location to anyone. There are other AT&T stores, other carriers, and frankly other options entirely. AT&T, do better! Your customers deserve it.

If I could give zero stars, I would…read more The customer experience at this store is unacceptable. After checking in, I received an automated text stating that I would be notified when it was my turn and that I could add more time or cancel if needed. There were eight customers ahead of me, so I walked just two stores away while waiting. About 30 minutes later, I returned to find my name had disappeared from the queue. There was no one greeting customers or available to answer questions. When I finally found an employee, I was told my place had been canceled because I had left the store. That makes no sense given the automated text specifically says you'll be notified when it's your turn. If customers are expected to remain inside the store the entire time, that should be clearly communicated at check-in and in the text message. Instead, I was given conflicting information and lost my place in line. I can't tell whether this is an AT&T policy issue or simply poor management at this location, but either way the customer experience is unacceptable. This is my second bad experience at this store, and it's enough that I'm switching mobile carriers. It's especially disappointing because both my husband and I worked for AT&T for decades and loyal customers. We know the level of customer service the company is capable of delivering. This store falls well short of that standard.

The 20-foot curtain installation was done professionally and exceeded my expectations. Herbert was…read morepunctual, efficient, and incredibly patient, taking the time to ensure all measurements were accurate and that everything was perfectly even. His attention to detail really showed in the final result. The curtains look amazing and completely transformed the space. Excellent workmanship and outstanding customer service. I highly recommend them for any large curtain installation.

Very unprofessional! Set appointment. I had to call to ask eta. They seem to totally forget even…read morewho i am. Delayed two hours after told 1-1.5 hr backup with likely overbooked appts. No communication. Save your money and choose company that values your business.

Franco and team did a great job rebooting all my equipment. I would highly recommend these guys to…read moreanybody who's trustworthy, friendly, knowledgeable, and price-sensitive. I would suggest this Smart TV Installation of Atlanta to anyone.

Did a great job. Fast communication and arrived on time. Really nice guys…read more I would hire them again

Had a broken cat5e network cable needing to be replaced in a large and very difficult house to work…read morein and they were able to help me get the line replaced with a new cat6a line in a very short amount of time, very quick responses compared to every other networking contractor I reached out to and at a much more reasonable price, would definitely recommend their services, very polite, fast and professional!

From the owner: Residential Services:…read more TV Mounting, Home Wiring, Indoor/Outdoor Camera Installation, Burglar Alarm System, Home Automation, Networking, Service Calls Commercial Services: Structured cabling, Fiber Optics, Access Control, Gate Control, Intrusion Detection, Audio Visual, Video Conferencing, Sound Masking, Paging, Data Cabling, Monitoring, TV Mounting, Security Cameras, Networking, Service Calls.