What a great team of professionals to work with. I received amazing service and I really enjoyed…read moreselecting my glasses. I had so many options to choose from and everyone was so helpful. Thank you for a great afternoon! I highly recommend this group for all of your eye care needs. I'm sure you will not be disappointed.

I have been going to FYI for longer than I can remember. I have compromised vision, so they are…read moreattentive about monitoring my eye health. I currently see Dr. Head. She is very thorough in her exam and very willing to take the time to answer any questions I may have. On my recent visit she even came out on the floor with me to look at frames. Eventually another staff member continued helping me look for frames. I did find a pair, but wasn't willing to commit that day. That wasn't an issue; I was given a quote and my details entered in the system. When I eventually went into order my glasses, there was a slight discrepancy in the amount and my quote. They honoured the quoted price.

I've been going here ever since I've moved to the neighbourhood a few years ago. I go here for my…read morecontacts and glasses. Everyone is always helpful and awesome. Never had a problem.

This company is great. My family have gone here for many years…read more In April, I got a wonderful pair of glasses that so many people comment on in such a positive way. Neil convinced me to go with Ultra Light lenses and boy he was right. So very comfortable!

I went in during a promotional period recommended by a family friend. I was expecting to pay so…read moremuch because I needed my eyes checked, lenses, and frames. They were so fast and efficient with their glasses recommendations and the eye check up- because I chose a sturdier plastic style that was comfortable and non-name brand, they were able to furnish me with two pairs of glasses, and my family member who came in with me got a pair too. Anthea and her colleague/partner checked on our benefits and were able to find the most cost-effective payment plan as well. I walked out surprised that they could make everything on the same day as I came in, and so we went to have dinner in the mall to wait. They texted me halfway through saying they were ready, and surprised me yet again when I came back to pick them up, saying that our insurance allowed us to get everything for free. On top of the two frames I ordered (one with transition lenses and one blue light blocking as I am a frequent biker and also a student) they sent me home with promotional contact lenses, as I mentioned I use those infrequently. It was a dream to come here, I couldn't be happier with my experience, fluke or not. The ladies here are so impressive, efficient, and lovely. Would recommend them to anyone.

my new pair of lenses made with Essilor XR technology, have exceeded my expectations. They provide…read morecrystal-clear vision with no discomfort or distorsion.

We took both of our daughters (3.5 and 1) to get their eyes checked with Dr. Clement Chan, and he…read moredid very well to make the eye exam quick and fun for them. My elder daughter had told him about her favourite Disney princess, and Clement prepared a special video of that princess for her to watch during one part of her eye exam. We appreciated Clement's thoroughness and friendliness, and will definitely be back.

This is an updated review for visit for adults (check my previous reviews on children visits)…read more Dr. Chan, as always, is extremely thorough. He is also the only optometrist that found my right eye has an elevated optic nerve. I got referred to an ophthalmologist and got a CT scan to check there is nothing weird behind the optic nerve (and luckily there is none). Other reviewers have all praised the professionalism and thoroughness of Dr. Chan so I would not repeat the same thing at the risk of being a broken record. I will just draw one very specific example so you can compare and contrast Fremont via other clinics. Because of my elevated optic nerve I was given a side-vision test at both the ophthalmologist and at Fremont. I will show you the two experiences I had for this same procedure. At ophthamologist Clinic technician: "Okay, focus your eye at the bright orange dot in the center. You will see some green dots pop up and when you see one, click the button. We will start when you are ready." (The test starts and is going, it's a long procedure) Me: (thinking) Man this is tiring when is this going to be done (test done) Technician: Okay, now we will do the same for the other eye. (doing, doing, done) Technician: Okay, please wait outside (wait for an hour while worrying what on earth the test was about and Google around to try to find an answer) Clinic: Everything is fine from our tests. We will book your CT scan and have you come back after the CT scan result is in At Fremont: Dr. Chan: "So as you know, this is an eye test that tests your side vision. For this test, at all time focus your eye at the orange light in the middle. Please remember this is to check your side vision, so if you move your eye around it would affect the accuracy of the test results. Now we will start with a few practice runs. When you see a green light shows up press the button." (Practice run goes) Dr. Chan: "Now, you might notice sometimes the light is brighter, sometimes it's dimmer. Whenever you think you see a light, just press the button. Tell me when you are ready and we can start the real test. At any time during the test if you want to take a break, just let me know and we can pause." Me: "Ready" Dr. Chan: "Ok, then we will start" (Test going...) Dr. Chan: "You are 25% done... 50% done... 75% done.... OK we are done. Now, we will do the same for the other eye." (Test going... and Dr. Chan continuously showing me progress) Dr. Chan: "Ok, so we are done now. Let me go over the results with you" And Dr. Chan uses his laptop, showing me the test results that indicate where the test locates my blind spots for both eyes, and tell me that he is happy with the result, and we will continue monitoring this (so more side-vision tests in the future) ------------------------ I will let you the reader decides which one of the two above is a more pleasant experience for you.

My service here has always been very good. Every time I go in there, someone is always there to…read moreoffer help. The last time I was in, my daughter picked up her 1st pair of blue light glasses which she loves. So far so good. I also had a pair of broken glasses which I didn't think could be fixed because one of the arm pieces had broken right off but Heaven, who came up to me asked if I needed help. She was so nice she offered to super glue and sauder them back together rather than spend $300-$400 for a new pair. So after waiting about 10 mins, she came back with them all fixed with new nose pads so they are as good as new. I asked how much it was and was willing to pay for the repairs she had done but she said there was no charge so that was another bonus. I highly recommend this place to anyone looking for great customer service.

Just purchased my third and fourth pair of glasses from Aleida at OI ,she was extremely friendly…read more efficient and helpful. With their large selection it was easy to find the perfect pair. Great experience highly recommend.

Wasn't easy geeking glasses for my son, but had good selections…read more Great price for children glasses, from frames to lens, Customer service was great thanks to Tina, she has many years of experiences and know how to get the right frames.

I have to tell you, I'm not an easy person to deal with when it comes to buying glasses, but,…read moreMaryam and Jenn make the whole process as painless as it gets.... I really like their zero bullshit approach to getting it done, quick and efficiently!! This time I ordered a new pair of glasses, contact lenses and a sweet pair of Ray-Bans, Maryam worked her magic, and BAM, I'm walking out happier than ever for $750 all in..... You can try Costco, but try these guys on for size before you do.....

Good experience here to get Myopia control glasses. Plaza is bustling and there is a STarbucks…read morenext door. Plenty of customers and I think they are closed on Sunday.

DO NOT SEE THIS CLINIC FOR Vision therapy it is not evidenced based. Most of what these so called…read moreDrs do here is also way out of your scope about concussion therapy!!!!! As for eye exercises Most patients can tolerate 5-15 minutes but this company will bill one hour sessions and say you need over 25 -50sessions. This is an abuse of ICBC funds!!! Most patients feel nauseated and sick after 15 minutes but are booked for an hour. Often they sit around with warm towels on their eyes for the rest of the session. I heard this directly from My own patients. This is a Money making company. I have met with actual medical doctors or neuropthamologists not pseudo drs like these Optometrist's are and they say what this company offers is self serving not evidenced based. ICBC needs to be aware! Shame on this company!!!!!!! Stay in your lanes. When u talk about concussion therapy hand eye coordination visual perception brain therapy. THAT IS NOT IN YOUR SCOPE!!!!! I will be reporting them to ICBC.

Dr Bhangu is great, super friendly and a professional. It was my first time coming here and I will…read morecontinue to come here from now on. I overall suggest this place to anyone who is looking for a new eye doctor in the area. Even the workers at the front gave super great experience I believe her name was Mandy. Nice and clean office as well. Recommend this place to anyone 10/10!!

My wife and I love dealing with Mandy! We have been coming to doctor Bhanghu for about three years…read morenow!