They were busy and I see why. The Butterbeer cupcakes were my Favorite!! The shop is cute, the…read morestaff are friendly and helpful. The cupcakes are flavorful and moist..

These were yummy cupcakes but some of the bottoms were slightly burnt or really brown. That…read moreshouldn't happen. Had the ooey- gooey and chocolate on chocolate flavor. Crème brûlée was too sweet. Service was friendly and attentive.

Delicious. All the items I have tried thus far have been so tasty and fresh…read more Service was friendly and welcoming. Very sweet staff. Ambiance was just right. I've been there about 10 times and every experience has been pleasant. I will continue to be a customer.

Great ice cream and cupcakes! Get the smash you can't go wrong! Extremely clean! I had a hot…read morefudge cupcake and the cookie ice cream my wife has the turtle with salted caramel. If you need that fix it's the place!

Cupcakes presented as made daily. However, when I spoke with the woman at the shop (who later…read moreadmitted to being the owner) she said they were from 2-days ago. Selling subpar 2-day old products for the ridiculous full-price? Sorry, where I'm from legitimate bakeries heavily discount day old products. I was treated so rudely by who I believed to be a disgruntled employee that I asked for the managers name. That is when Mrs Enloe informed me she is the owner. I am amazed she's in business if she finds it appropriate to attempt to belittle a customer who asked the simple question about the date the cupcake was baked. Unfortunately for Mrs Enloe I am not easily intimidated by bullies. Unfortunate and unforgettable visit. I will never return, rather I will expose her underhanded business practices as well as her terrible customer service.

Alicia is just as sweet as the desserts she makes. We were neighbors at a local craft show and she…read morementioned that she owned a bakery and I almost jumped up and down with giddiness when she said that she could make vegan cupcakes and deliver them to my booth. The cupcakes were as good as I hoped with strawberry icing with just the right amount of sweetness and a moist chocolate cake. It was one of the best vegan cupcakes I've eaten. Thanks so much, Alicia. Next time I'm in Hot Springs, I'll be sure to visit you at Bliss.

Bruschetta was on point and delicious. Chicken Diane was tender and flavorful, served over creamy…read morerisotto. So good!

Cute place right by Farmers Market, near the Transportation Station greenway…read more Absolutely beautiful AND delicious, fresh, perfectly made food. We shared a spinach and feta croissant which reminded us of Moms! (He's Greek) His Cinnamon roll was moist , filled with cinnamon and just right glazed, not overly sweet and drowning in it. My Peach Turnover which was the very best I've ever eaten. Fresh peaches wrapped in delicious dough, cooked to perfection and sprinkled with sliced almonds and I think, a little honey? We will be back tomorrow for a bag of treats to take home for our Easter celebration. Too many choices to make and there is a steady line of customers here, but they move through quickly

Baking Brono is a treasured find! Loved discovering this female-owned and launched baking…read morebusiness! Ordered the chocolate cake with caramel frosting for a friend's bday to be delivered the next day . It was fresh, rich and delicious! The presentation was very attractive, the customer service wonderful and the cake was outstanding. Can't wait for the next occasion!

From the owner: The Baking Bronco is a Hot Springs, Arkansas based business, We offer delivery and custom option,…read morevisit our website for the menu, and to order: thebakingbronco501.com

The sweets were delicious, but the service was sour; this ruined my entire appetite…read more We visit Hot Springs relatively often, and every time the service has been subpar. To top it all off, after we waited for service (the shop was empty outside of my family), a second employee came out of the restroom (after leaving the toilet full of feces), and began touching the ice cream scooper- thankfully she didn't "fix" my servings. We are considering not patronizing this business again.

Terrible service, rude, and the ice cream was awful. Too artificial tasting and the candy was rock…read morehard.

Wonderful service and tasty food for breakfast and lunch. Don't forget your delicious bakery treats…read moreon your way out.

Fabulous pastries! Great service! Thoroughly enjoyed our experience there! 5/5!!! Will definitely…read morebe back!

Always delicious, love the white chocolate raspberry!! My…read morewife loves the chocolate chocolate chip , we will be back!

I went in on 2/15 and ordered a dozen bundtinis that I customized. They said it would be 15 minutes…read moreso I went into another store for a bit. When I went back to get them they were ready so I picked them up and took them to a family members home in Royal. After I got there I opened the box to find out it was a full bundt cake. I called the store and spoke to Mandy about the problem. As we discussed this and she found out I was in Royal she offered to deliver the order of bundtinis and that we could keep the bundt cake. My uncle lives off of gravel street in Royal that is hard to find so we met at Mountain Pine High School parking lot. Mandy needs a raise!!!! The fact that she drove all the way out to deliver my correct order is customer service above and beyond!!! She was so sweet and felt so bad. And my family absolutely loved all of it.

delicious vegan options Cute cafe…read more Would come here again thanks for supporting the vegans!!!

We've been to Kollective multiple times before and specifically came back because we loved our…read moredrinks the last time. We drove all the way from Little Rock to Hot Springs to celebrate my birthday, and I wanted to start my day by coming here for coffee. I understand it's busy. The line was long, but we stood in it like everyone else, waited our turn, and were about to spend $51 on coffee and breakfast for our family. Unfortunately, the gentleman taking orders (mustache and piercing in between the eyes) acted as though we were the greatest inconvenience in the world. As we were deciding what everyone wanted and placing our order, he was visibly irritated, sighing and looking like he was holding back an eye roll whenever we spoke to him. I initially wondered if I was reading too much into his demeanor, but as soon as we walked away, both my husband and my 12-year-old independently commented on his attitude and how uncomfortable the interaction was. When even a 12-year-old notices how annoyed an employee seems to be by customers simply ordering, there's a problem. I don't expect someone working a busy counter to be bubbly or put on a performance for me. But basic friendliness--or at minimum, not making customers feel like a burden for ordering--is a pretty reasonable expectation. If someone dislikes interacting with customers that much, having him be the person taking orders seems like an odd choice. Even worse, the coffee I had specifically been looking forward to wasn't nearly as good as it was the last time we visited. This time it tasted noticeably less rich and almost watered down. My husband did enjoy his matcha, but between the quality of my drink, spending $51 on our order, and being made to feel like an inconvenience simply for placing it, the entire experience was incredibly disappointing--especially as the start of my birthday. We came in genuinely excited to return because we'd had such a good experience here before. Unfortunately, we left feeling like we probably won't be back. -I got a raspberry-rose latte (meh) -Husband got an iced matcha latte (Loved it) -Daughter had a grilled cheese sandwich (she said it was fine, not the best) -Banana bread slice and pumpkin bread slice. Those were pretty good

Whoever the cook(s) are now they did absolutely amazing. Great portion size. Service excellent…read more Ambiance quiet. Well it was 2am. I get off work late. Definitely will be coming back for those late nights cravings.

We waited almost 20 minutes just to be acknowledged, even though the waitress clearly saw us (and…read moremade eye contact) and wasn't busy for at least 15 of those minutes. No smile, no greeting -- just a flat "do you know what you want." Customer service is a skill she simply does not possess. I couldn't order the BLT because it was after 10, even though I was willing to pay the higher non‑value price. That part is on IHOP as a company, not the waitress. But when I suggested ordering the items separately, she just said it wasn't possible and made zero effort to help. We ultimately left because of her attitude. No smile, no apology, no basic courtesy. Just a rude, dismissive experience from start to finish.