We love our veterinarian dr Eckhardt and her wonderful staff! She is kind, compassionate, and truly…read morecares about our little dog, Gia. I especially appreciate that she does not overmedicate or recommend unnecessary treatments. Her prices are fair and reasonable, and I never feel overcharged. The entire staff is friendly and welcoming, and we always feel confident that Gia is receiving honest, thoughtful care. I highly recommend this veterinary practice to anyone looking for compassionate and trustworthy care for their pets.

Would take my cat here regularly, during the last check up we noticed he was behaving differently…read moreand reported it to the vet, they said he was just being picky with his food. He passed of late stage heart failure not 2 months later. Also, when we received his medical records for insurance purposes, they were sparse and obviously not accurate or thorough. They refused to give them to me though, our insurance had to get them. California law requires vets to give owners a summary of medical records that includes history, treatment, and medications. None were included (Under 16 CCR § 2032.3).

We love our veterinarian dr Eckhardt and her wonderful staff! She is kind, compassionate, and truly…read morecares about our little dog, Gia. I especially appreciate that she does not overmedicate or recommend unnecessary treatments. Her prices are fair and reasonable, and I never feel overcharged. The entire staff is friendly and welcoming, and we always feel confident that Gia is receiving honest, thoughtful care. I highly recommend this veterinary practice to anyone looking for compassionate and trustworthy care for their pets.

The vet is caring and reasonably priced- if you can get in. Many people have reported that they…read moredon't answer the phone or call back, and they still have only 1 line so it is busy with fax all the time. The real problem though is the rude, uncaring desk staff. When my pharmacist complained that they didn't send a refill request they refused to deal with them- so for two years I had to go monthly to a pharmacy 1/2 hour out of my way. When I complained the desk person cancelled my dogs appointment without telling me and said they would not allow us there anymore. Others posted that this happened to them also. Something fishy going on, and VERY unprofessional! They didn't care that my dog would be out of meds, lied and said they had no appointments (they did) and that they couldn't give a refill (they did). Many online complaints and pet owners having to go elsewhere because they're so difficult. Not worth the trouble!

Dr. Passamani has been our vet for years (30 yrs or more).He is a country doctor and he and his…read morestaff are very caring. He calls to keep me informed. They never make me feel bad when I take my dogs in and when it is my dogs time to be gently go to sleep they allow me to be there in the room holding my dog to the end. Not only does Dr. Passamani stay in the room but his staff too so I am not alone after. That is compassion not only for my dog but for me. If you are looking for a no frills no nonsense office this is it. You don't find country doctors anymore these days. He and his staff are rare gems and I hope he never retires.

Go to Dr. Dena by Prunedale library!! I would never go here again. Must've caught him on a very…read morebad day. Haven't been to this place for a while, but came across this business and had a bad memory and have to share. This place is a very old, converted farmhouse. Dark, musty smelling and just NOT warm and inviting AT ALL. Overgrown unkempt yard all around. My dog had an injured foot and he was trying to bite the dr. while being inspected. Well the dr got pissed off and squeezed my dogs mouth closed and yelled at my dog. I was speechless, in shock and should've just grabbed my dog and walked out. Instead, stupid me paid for the bill, then left. Unbelievable treatment from a "veterinarian". Doctor Dena, up by the Prunedale library is fabulous. She truly loves her fury patients.

Dr. Heather Baker has helped me with routine horse care such as shots and teeth. She is very calm…read moreand reassuring to the horse and takes time to explain to me. I appreciate that because I have a lot to learn in order to give my horse the best care I can. I think Dr. Baker is professional, caring, and takes extra efforts to consider my horse's comfort as well as her health. She was recommended by someone who I consider to be a great horseman and that tells you something. Thanks to Dr. Baker and her team.

I've owned horses for 30 years. I've only had 3 vets... 3 because I moved to 3 different counties…read moredue to work. Dr Heather Baker is my vet and has been for 5+ years now. She's honest, up front, no bullshit. She doesn't sugar coat anything (nor should she). She will provide you the details you require to make a sound decision ok what's needed. She's not here to be coddling and babysit horse owners. She's here to be straight up, give you the good, bad and the ugly. Her prices are fair with the industry, and she knows how to handle the horses. I highly recommend her and have been very happy with every interaction.

We are new to the area and needed to find a new Veterinarian for our two senior dogs we were…read morepleasantly surprised with the Wave veterinary center couldn't have asked for a better doctor and staff treated our fur babies with love care and kindness recommended highly Second visit was even better than the first. With complicated, chronic conditions we got in quickly and my buddy got the best care again. Kind and gentle technician Kat and Dr did Tests and X-rays. They were done quickly, and with concern for my buddy's comfort. Received excellent care with Dr Wavrick who obviously puts Pet health ahead of personal profit.

I brought my dog Mochi here for a dental cleaning. Mochi's dental cleaning itself went well. Dr…read more Wavrick was kind and I felt Mochi was cared for during the procedure. Unfortunately, the administrative side of our experience and the post-op care we received was very frustrating. We once drove an hour and a half to our scheduled appointment only to be told the doctor wasn't in and the office forgot to contact us to reschedule. After the dental cleaning, Mochi developed bad breath again. I reached out to the clinic and was told the doctor would prescribe antibiotics, but due to delays around the holidays, it took about three weeks for the prescription to be sent. During that time Mochi contracted Giardia and our local vet advised against giving additional antibiotics. Once he recovered, I tried to fill the original prescription, but Wave rejected it, saying it had expired. Even after explaining the situation , including that the delay wasn't in my control and the prescription was never filled, I was told I'd have to pay for another visit to get a new one. While Dr. Wavrick was compassionate during the initial visit, the lack of support and empathy with the prescription, the scheduling errors, prescription delays, and lack of flexibility left me disappointed, especially given how far we travel to come here. I can't say I will recommend Wave if you are looking for quality care for your beloved pets.

Over the last year+, I have brought in 3 cats. One we found a home for and 2 that own us…read more The first few visits were for annual checkups and vaccinations. The experience was great, thorough, and most of all, my babies came home just as perky as they left. Their last vet vaccination visit prior to discovering Banfield was to a different clinic, and our cats came home slow, lethargic, and not eating. I angrily called that former vet because I thought they killed our cats. Banfield treated our babies with care, and for that, they have my vet loyalty. Our oldest cat had dental work done under anesthesia this week. Even with the drugs in his system, he came home a little slow, but eating and drinking. He is much better today and almost back to his annoying, grumpy self. Thank you, Banfield, for caring for our babies.

This used to be a great clinic but has gone downhill fast. The front office staff and people who…read moreshould answer the phone are horrible and cast a big shadow on any good work being done at this clinic. I haven't been able to actually get anyone to answer the phone for anything- not an emergency, not to make an appointment, nothing. If you leave a message they might call you back hours later.

The ladies were all really nice but it was a bit of a wait to get in. My appt was at 11am snd they…read moresaid to arrive 15mins early to get up as a new patient for my cat. I got there at 10:47am and I was given a paper to fill out with her info and the lady in the front was asking more questions and then just told me to wait. I waited for a total of about 50 mins before they came to get here. They got her to the back around 11:35pm. I waited and until 12:20pm to be told They needed to keep her some more time to do some tests. I picked her up around 3:30pm. The ladies were nice and answered all the questions I had but the wait was a lot. I understand she was a new client but the main vet seemed overworked. It seems like there is only one vet for the entire office which seems like there is an understaffing issue. We had an ok experience overall. I would be willing to try this place one more time because of how knowledgeable and how well they explain things. It's just the wait and how long the visit took that really threw me off.

I would like to thank Animal Health Center for taking such good care of me and my dog who was very…read moresick. Thank you Patty, Kirsten, and Dr Sugar what a wonderful group of kind caring professional people . I have never been to such a fantastic vet office . No wonder I have been a client for a long time . This vet office is top notch . Thank you

On my last review I was not complaining. I loved this office. I just miss going. I was wishing my…read morepets allergies flared up and I was with her but she has passed away. I'd rather be a walk in appointment and waiting in line. I wish my Miss Mary Jane was still alive. Her passing has nothing to do with this place. I'm just reminiscing on being with her. I miss her This vet is excellent!

They send me home because I I was a Walk in at 7 a.m. said they would call me but never did so I…read morecalled at them was told I left with out treatmen I told them that they told me too go home and they would call when my time came put me on hold then said they tried to call but never did dont fill they can be trusted by now its 3 :00 now I have to wait till monday to thy and fine a nother vet I have been going here For years am so upset U