Not Here Happily Gonna Euthanize My Poor Cat KILO..!! Fortunately The Vet Said He Had A Bladder…read moreBlockage And Needed Surgery, Catherization, Meds, 3 Night Stay Etcccc..!! Thankfully I Seen A Financial Aid Assistance Flyer On Their Counter Top And Took One And Called Peace Of Mind Dog Rescue And They Agreed To Donate $500 To His Surgery And Care..!! What A Blessing..!! I And KILO Are Very Grateful For The Dr. And They're Entire Staff..!! THANK YOU ALL..!! ‍

Good service and helpful, caring vets. Decent prices also,…read morebut VERY BUSY all the time. Insanely busy at certain times of day.

Would take my cat here regularly, during the last check up we noticed he was behaving differently…read moreand reported it to the vet, they said he was just being picky with his food. He passed of late stage heart failure not 2 months later. Also, when we received his medical records for insurance purposes, they were sparse and obviously not accurate or thorough. They refused to give them to me though, our insurance had to get them. California law requires vets to give owners a summary of medical records that includes history, treatment, and medications. None were included (Under 16 CCR § 2032.3).

The vet is caring and reasonably priced- if you can get in. Many people have reported that they…read moredon't answer the phone or call back, and they still have only 1 line so it is busy with fax all the time. The real problem though is the rude, uncaring desk staff. When my pharmacist complained that they didn't send a refill request they refused to deal with them- so for two years I had to go monthly to a pharmacy 1/2 hour out of my way. When I complained the desk person cancelled my dogs appointment without telling me and said they would not allow us there anymore. Others posted that this happened to them also. Something fishy going on, and VERY unprofessional! They didn't care that my dog would be out of meds, lied and said they had no appointments (they did) and that they couldn't give a refill (they did). Many online complaints and pet owners having to go elsewhere because they're so difficult. Not worth the trouble!

The vet is caring and reasonably priced- if you can get in. Many people have reported that they…read moredon't answer the phone or call back, and they still have only 1 line so it is busy with fax all the time. The real problem though is the rude, uncaring desk staff. When my pharmacist complained that they didn't send a refill request they refused to deal with them- so for two years I had to go monthly to a pharmacy 1/2 hour out of my way. When I complained the desk person cancelled my dogs appointment without telling me and said they would not allow us there anymore. Others posted that this happened to them also. Something fishy going on, and VERY unprofessional! They didn't care that my dog would be out of meds, lied and said they had no appointments (they did) and that they couldn't give a refill (they did). Many online complaints and pet owners having to go elsewhere because they're so difficult. Not worth the trouble!

Eckerdt has been my pets vet since he was a puppy. In Oct 2025 we noticed a red spot on my dog's…read moretesticles. She said she has seen spiders bits and thought that was it would be. She gave him one bottle of antibiotics. Made a second appointment because we notice it was changing and not for the better. She was in the office with us for maybe three minutes said he was okay. We tried to make a third appointment but they were closed on Monday and I started to call Tuesday from 8-10:30 but the phone was busy the whole time so I sent my husband there in person because my dogs testicles have doubled in size and looks to be rotting. They dismissed up and told us to go somewhere else and just get him nurtured. She did not take three minutes out to see him . There were words exchanged with the staff. Due to the dismissal that they gave us. When my dog needed them the most. This was now thanks giving and limited to other veterinary being open. We found one in Aptos. It's now from the first time she saw him to him going to another vet is over a month. In this month the new vet discovered it was not a spider bit but a tumor, shin infection and possibly cancer in his lymph node. If she would have not wasted precious time we could have save a lot of pain my dogs was in. If you love you animal find a different veterinary that will care. And keep there phone on the hook. The reception said the phone was off the hook because they took it off. What kind of business does that during business hours. She will never get my service. And I will tell everyone the same

Dr. Passamani has been our vet for years (30 yrs or more).He is a country doctor and he and his…read morestaff are very caring. He calls to keep me informed. They never make me feel bad when I take my dogs in and when it is my dogs time to be gently go to sleep they allow me to be there in the room holding my dog to the end. Not only does Dr. Passamani stay in the room but his staff too so I am not alone after. That is compassion not only for my dog but for me. If you are looking for a no frills no nonsense office this is it. You don't find country doctors anymore these days. He and his staff are rare gems and I hope he never retires.

Go to Dr. Dena by Prunedale library!! I would never go here again. Must've caught him on a very…read morebad day. Haven't been to this place for a while, but came across this business and had a bad memory and have to share. This place is a very old, converted farmhouse. Dark, musty smelling and just NOT warm and inviting AT ALL. Overgrown unkempt yard all around. My dog had an injured foot and he was trying to bite the dr. while being inspected. Well the dr got pissed off and squeezed my dogs mouth closed and yelled at my dog. I was speechless, in shock and should've just grabbed my dog and walked out. Instead, stupid me paid for the bill, then left. Unbelievable treatment from a "veterinarian". Doctor Dena, up by the Prunedale library is fabulous. She truly loves her fury patients.

Dr. Heather Baker has helped me with routine horse care such as shots and teeth. She is very calm…read moreand reassuring to the horse and takes time to explain to me. I appreciate that because I have a lot to learn in order to give my horse the best care I can. I think Dr. Baker is professional, caring, and takes extra efforts to consider my horse's comfort as well as her health. She was recommended by someone who I consider to be a great horseman and that tells you something. Thanks to Dr. Baker and her team.

I've owned horses for 30 years. I've only had 3 vets... 3 because I moved to 3 different counties…read moredue to work. Dr Heather Baker is my vet and has been for 5+ years now. She's honest, up front, no bullshit. She doesn't sugar coat anything (nor should she). She will provide you the details you require to make a sound decision ok what's needed. She's not here to be coddling and babysit horse owners. She's here to be straight up, give you the good, bad and the ugly. Her prices are fair with the industry, and she knows how to handle the horses. I highly recommend her and have been very happy with every interaction.

My elderly dog became ill and was heading downhill fast. I was convinced that he was dying and had…read morealready picked out a spot in my backyard to bury him. I tried our vet, who said that they would not be able to help, I also went to an "Emergency Center" who also was not able to see my dog. I then found Wave, the Doctor examined the dog to include bloodwork. They identified the problem and almost literally brought him back from the dead. Obi is now almost back to his old self and I should have my friend around for a while longer. I would enthusiastically recommend Wave to anyone who needs Vet service.

I brought my dog Mochi here for a dental cleaning. Mochi's dental cleaning itself went well. Dr…read more Wavrick was kind and I felt Mochi was cared for during the procedure. Unfortunately, the administrative side of our experience and the post-op care we received was very frustrating. We once drove an hour and a half to our scheduled appointment only to be told the doctor wasn't in and the office forgot to contact us to reschedule. After the dental cleaning, Mochi developed bad breath again. I reached out to the clinic and was told the doctor would prescribe antibiotics, but due to delays around the holidays, it took about three weeks for the prescription to be sent. During that time Mochi contracted Giardia and our local vet advised against giving additional antibiotics. Once he recovered, I tried to fill the original prescription, but Wave rejected it, saying it had expired. Even after explaining the situation , including that the delay wasn't in my control and the prescription was never filled, I was told I'd have to pay for another visit to get a new one. While Dr. Wavrick was compassionate during the initial visit, the lack of support and empathy with the prescription, the scheduling errors, prescription delays, and lack of flexibility left me disappointed, especially given how far we travel to come here. I can't say I will recommend Wave if you are looking for quality care for your beloved pets.

This Banfield location is by far the worst I've visited. I called about two weeks ago to make an…read moreappointment because my usual location, Sand City, couldn't issue a travel certificate for my dog to go to Canada. The nurse scheduled me for a Thursday appointment, and I planned my day accordingly. However, I never received a confirmation email, nor did the appointment show up in the Banfield app. Concerned, I called an hour before my appointment since it was a 45-minute drive. The receptionist put me on hold for 25 minutes while I was already on my way to Salinas--only to hang up on me. When I called back, she immediately asked if she could put me on hold again. I said no, but she insisted it would be brief. After another 12 minutes, she finally answered and told me that there was no record of my appointment. At this point, I was beyond frustrated. I explained that I was already halfway there and needed to see the doctor. She said I might have to wait, which I was fine with. But as I got closer to the location, she called again to say the doctor couldn't see me that day. I asked when the next available appointment was, and she scheduled me for Saturday morning. On Saturday, I arrived at 10:45 AM. Typically, my dog's exam takes a couple of hours, so I waited in my car, making some necessary phone calls. They assured me they would call as soon as they saw Luna--but two hours passed with no update. When I went inside to ask, they said they would contact me soon. I didn't want to drive 50 miles back home just to return later, so I continued waiting. At 3:00 PM, a nurse finally called me, but instead of providing an update, he rudely questioned me about my dog's medication, almost as if he was confronting me. Now it's 3:25 PM, and I'm still waiting, wasting an entire day that I could have spent working on my projects. This experience has been incredibly frustrating, and I wouldn't recommend this location to anyone.

Beware....Banfield use to be a good place to take your pet. That is no longer true. Don't let them…read moreput your pet under to do any procedures. I took my cat to have his teeth cleaned, found he needed teeth pulled, but passed away later that day. When I brought him home he was unable to breath and later that evening passed away at Blue Pearl emergency hospital because he was full of fluid. Banfield takes in too many pets at a time and are no longer monitoring their patients. Banfield killed my boy!

Don't go here. They are a $$$ machine intent to extract as much from your wallet as they can. I…read morebrought our dog in for a simple urinary tract infection, common on large breed female dogs. They presented a quote for $800 (plus antibiotic meds) to do a simple urinalysis and asked for $1400 to include blood work. Left after paying $250 for a rabies vax she didn't need but they req'd to see her. My other vet in Gilroy did the urinalysis, blood work, ultrasound, etc the next day for around $400, including clavamox antibiotics for 14 days.

I would like to thank Animal Health Center for taking such good care of me and my dog who was very…read moresick. Thank you Patty, Kirsten, and Dr Sugar what a wonderful group of kind caring professional people . I have never been to such a fantastic vet office . No wonder I have been a client for a long time . This vet office is top notch . Thank you

On my last review I was not complaining. I loved this office. I just miss going. I was wishing my…read morepets allergies flared up and I was with her but she has passed away. I'd rather be a walk in appointment and waiting in line. I wish my Miss Mary Jane was still alive. Her passing has nothing to do with this place. I'm just reminiscing on being with her. I miss her This vet is excellent!

All Pets stays open longer than most clinics do, I've been…read moretaking my pets there since the '90's and have received expert care!

My cat was in need of a prompt dental exam and I was so grateful that TPAC was able to see him next…read moreday! It was a positive experience from start to finish: the separate cat/dog entrances are great and everyone in the office (front staff, vet tech, and Dr. Hogans) were all so kind and professional. Dr. Hogans explained things to me as she did the exam and we talked about the dental work that needs to be done. The staff was very thorough when going over the next steps for a pre-op visit, the procedure itself, and billing. Scheduling was very easy (his pre-op and procedure will be in the next couple weeks) and I feel confident that my sweet boy is in good hands.

I called to set up a new patient appointment for my dog. After being placed on hold for several…read moreminutes, I reached the point of booking a same-day time slot. I asked if I could have a moment to confirm I'd have my car back in time for the appointment, and the call was disconnected. When I called back less than a minute later, I was told they were fully booked and couldn't see us for several days. The receptionist's tone was very dismissive and "oh well" about the situation, which made the experience even more frustrating.