Mobile Infirmary Hospital Pros: They seemed to gotten my…read morewife well enough to leave and offered adequate follow up referrals. While on the ward one or two of the staff took the time to assess my wife and obtain some history before any actions. Cons: I brought my wife to the ER via ambulance. I was instructed to go through another set of doors for registration which took all of about 10 minutes. I was instructed to wait until called. Over an hour passed before I lost patience and started to ask about her and her situation. Oh, no one called for you. No, I answered. (If they did it was over the PA system which is all but unintelligible.) I was told what treatment room she was in and allowed to enter the emergency room. I had no escort and I had to find her room somewhat hidden in a corner of the ER. I was given the information that she was sedated but they appeared concerned that she had opioids in her system. I had brought all of her meds with us and if they had bothered to look at them they would have realized that she was prescribed this medication for her chronic pain. I got the feeling that they were treating her as someone who OD'd when in fact she was delirious with her high fever and in great pain from her back due to psoriatic arthritis. Her temperature was above 99 degrees which for her is a medical crisis because she has a normally low temperature (97 degrees) as her "normal". I tried to explain this and this information was ignored. The same as when the ambulance attendants ignored it. Additionally, because of the opioids present in her system the staff seemed to take the attitude that she was an addict in withdrawal or OD'd. They appeared to totally ignore my input that a fever causes her delirium. The same approach was taken by the ambulance attendants. I was reminded on several occasions that "we deal with the current situation and don't care about the past". After about another hour or so I was informed that she was now sedated and resting and that they would transfer her to ICU when a room became available. It was recommended that I go home and get some rest. Upon my return I was met by her sisters who informed me that they were told that she came in by ambulance on her own and that her husband had yet to come to the hospital. They were frantic wondering and worrying where I might be. Apparently, this information was not included in any patient briefing from one shift to another or upon transfer to ICU. The CNAs who performed the role of "Sitter" when she was in ICU were of little or no help except on one occasion where she assisted with breakfast. During the early stages they, like the ambulance attendants and hospital staff, would insist that my wife stop rolling around in bed, to lie on her back and uncross her legs. No thought was given to the idea that she may be in severe pain and was trying to find a position that would ease the pain she was experiencing. I assumed that it was hospital policy that no chairs can be offered to family members who were visiting or staying with the patient in ICU. In the room there was a stool at a computer work station for the staff and a small recliner. The CNAs parked themselves in the recliner and never offered its use to myself or my wife's two sisters who also came to visit when they could. The CNAs were comfortable in their recliner and managed to entertain themselves with their smart phone and the television set. Doctor doing a sternum rub - The doctor came in and asked my wife a question, he gave her about a second or two to respond and then he applied a sternum rub with his index and middle fingers. Everything I have been taught and read states that this action should not be the first action. That repeating the question, shaking the patient and other less painful methods should be employed first. I was about to intercede (cold cock the SOB) when my wife responded. However, if the doctor knew anything about his patient he would have known that she had undergone two open heart surgeries and that wire is the only thing holding her sternum in place. The ambulance crew receives a D- The ER staff receives a D The NICU staff receives a D+ The ward staff receives a B. All in all, not a sterling example of quality health care. John Diamond

Care for family member with cancer.... A few nurses and…read moreassistants were very good. Majority were very poor. Communication among team members awful. Some outright lied to avoid work. Room dirty most of time. Workers left dirty linen on floor for hours until I kicked it into doorway. Medical equipment such as tape and pill cutters dropped on floor and left for days...what does housekeeping do ? Pain meds often an hour late for terminal patient with great amount of pain. Social worker excellent. She was the only person who could be consistently counted on to get anything addresses.

If given the option, I would have chosen zero stars. My husband had a horrible experience with…read morethis nurse practitioner. She behaved extremely unprofessional and charged him for a visit where no services were rendered. I would not recommend her.

Dr Henderson was a waste of money I paid for cash visit could have gotten more from a pharmacy…read moretech. Well what do you want me to do was his words. His nurse is worse. If you aren't wealthy they don't consider you of value or to be worth their time.

Alright I'm 1700 miles from home, sick and miserable. Made an appt this morning, saw a Nurse…read morePractitioner, and I have to say what a pleasant surprise. Fast to get called in, awesome and kind NP (yeah nurses!) and very professional. In and out in no time. (Bronchitis) Wish my Drs in Phoenix were so efficient lol!

Dr Kenzie Hendricks was my doctor until she showed her real colors. Foe 2 years she was bubbly ,…read morehigh energy and friendly. she got me on a PAP program for oxempic. I was thank and treated her well. this year my application got so screwed up that I still haven't got my meds. I had to conta her several times to correct it. she made so many mistakes like missing dosage, no medicine chosen and failing to fax my application. She got to the point she was blaming me for her mistakes. she has become unethical and not trustworthy. I'll be leaving south Baldwin because my complaints fell on deaf ears. senior doctors failed to do anything. As far as I see it they also are unet. patient cat should be 1 st. not so at this clinic. Nor with Dr Hendricks.

First time here to see Dr.Lipscomb for our yearly cpap visits..we changed drs due to the complete…read moreincompetence and rudeness of our last drs office staff and months spent trying to straighten that out..we don't need the aggravation anymore..so this dr was recommended as someone trained in this..Margaret his nurse is wonderful,, helpful and friendly goes that extra step..the dr is wonderful,patient addresses all your concerns ..he is in his own practice not with a group and it shows by the time he takes with you , not rushing you out cause of some insurance quota they have to meet..He is a primary care physician first but trained in cpaps and pulmonary care.. we were very happy with him..so if u need cpap help he is the one to go to as well as primary dr..

Excellent Care! They also do Primary Care and Botox, etc.. Highly recommended Both NPs have over…read more20 years experience and can help you achieve your best life possible.

So much to offer here! Not only can you get hydrated but you can also consult with the two AWESOME…read morenurse practitioners about any health concerns or general primary care needs! Very clean facility and everyone is so professional. Open til 8 MON-THUR!!!

As usual, the kind and friendly medical receptionists at the check-in desk made a good impression;…read moreI hoped I did when I arrived 15 minutes early for this visit. I reviewed and updated My Chart and checked in online, so I didn't have to do it in the office; I only had to pay my co-pay. I had an address correction on My Chart, and after that was done, I waited only a few minutes before I was called back for my appointment with Dr Adrien DiVittorio. After taking my weight, blood pressure, and oxygen saturation, the nurse asked the usual questions about changes in medications and issues I've had since my last visit. After summarizing what I needed to discuss with Dr. DiVittorio, I waited until he arrived. Dr. DiVittorio had already reviewed My Chart updates and the summary, so we got right to him asking questions and changing medication to get better results. I was given a sample inhaler to start on and will follow up with the nurse practitioner in four months to see how I do on the new regimen. I like how Diagnostic and Medical Clinic and Dr. Adrien DiVittorio's Office work. Their system is very efficient. The time you have with the doctor is the limitation Medicare gives him, not what the doctor chooses to provide you with.

Perfect place if you want to feel like a number. Zero explanation of lab results. Zero explanation…read moreof prescriptions sent in without my approval. Unprofessional office staff. I felt like I was in "the Hood." I won't be back.