I visited after cutting my fingertip and fingernail requiring stitches at the ER. It became…read moreinfected and I saw Ms Thomas. She ordered antibiotic and instructed me in wound care. I have seen her twice and she was prompt, efficient and very caring. Though the office was busy she took the time I needed without feeling rushed. She made sure I knew what care to take and follow u. I will definitely see her again and recommend her to others.

Mobile Infirmary Hospital Pros: They seemed to gotten my…read morewife well enough to leave and offered adequate follow up referrals. While on the ward one or two of the staff took the time to assess my wife and obtain some history before any actions. Cons: I brought my wife to the ER via ambulance. I was instructed to go through another set of doors for registration which took all of about 10 minutes. I was instructed to wait until called. Over an hour passed before I lost patience and started to ask about her and her situation. Oh, no one called for you. No, I answered. (If they did it was over the PA system which is all but unintelligible.) I was told what treatment room she was in and allowed to enter the emergency room. I had no escort and I had to find her room somewhat hidden in a corner of the ER. I was given the information that she was sedated but they appeared concerned that she had opioids in her system. I had brought all of her meds with us and if they had bothered to look at them they would have realized that she was prescribed this medication for her chronic pain. I got the feeling that they were treating her as someone who OD'd when in fact she was delirious with her high fever and in great pain from her back due to psoriatic arthritis. Her temperature was above 99 degrees which for her is a medical crisis because she has a normally low temperature (97 degrees) as her "normal". I tried to explain this and this information was ignored. The same as when the ambulance attendants ignored it. Additionally, because of the opioids present in her system the staff seemed to take the attitude that she was an addict in withdrawal or OD'd. They appeared to totally ignore my input that a fever causes her delirium. The same approach was taken by the ambulance attendants. I was reminded on several occasions that "we deal with the current situation and don't care about the past". After about another hour or so I was informed that she was now sedated and resting and that they would transfer her to ICU when a room became available. It was recommended that I go home and get some rest. Upon my return I was met by her sisters who informed me that they were told that she came in by ambulance on her own and that her husband had yet to come to the hospital. They were frantic wondering and worrying where I might be. Apparently, this information was not included in any patient briefing from one shift to another or upon transfer to ICU. The CNAs who performed the role of "Sitter" when she was in ICU were of little or no help except on one occasion where she assisted with breakfast. During the early stages they, like the ambulance attendants and hospital staff, would insist that my wife stop rolling around in bed, to lie on her back and uncross her legs. No thought was given to the idea that she may be in severe pain and was trying to find a position that would ease the pain she was experiencing. I assumed that it was hospital policy that no chairs can be offered to family members who were visiting or staying with the patient in ICU. In the room there was a stool at a computer work station for the staff and a small recliner. The CNAs parked themselves in the recliner and never offered its use to myself or my wife's two sisters who also came to visit when they could. The CNAs were comfortable in their recliner and managed to entertain themselves with their smart phone and the television set. Doctor doing a sternum rub - The doctor came in and asked my wife a question, he gave her about a second or two to respond and then he applied a sternum rub with his index and middle fingers. Everything I have been taught and read states that this action should not be the first action. That repeating the question, shaking the patient and other less painful methods should be employed first. I was about to intercede (cold cock the SOB) when my wife responded. However, if the doctor knew anything about his patient he would have known that she had undergone two open heart surgeries and that wire is the only thing holding her sternum in place. The ambulance crew receives a D- The ER staff receives a D The NICU staff receives a D+ The ward staff receives a B. All in all, not a sterling example of quality health care. John Diamond

Care for family member with cancer.... A few nurses and…read moreassistants were very good. Majority were very poor. Communication among team members awful. Some outright lied to avoid work. Room dirty most of time. Workers left dirty linen on floor for hours until I kicked it into doorway. Medical equipment such as tape and pill cutters dropped on floor and left for days...what does housekeeping do ? Pain meds often an hour late for terminal patient with great amount of pain. Social worker excellent. She was the only person who could be consistently counted on to get anything addresses.

My internist ordered a routine colonoscopy which was set up for me and I dutifully went to have it…read moredone. Turns out my insurance wouldn't pay for it because it hadn't been ten years Since my last. This oversight has cost me $1000.00, and the worst part is that every single person I called to talk to about it, couldn't have cared less and wouldn't think of taking any responsibility for the mistake. My doctors nurses' response was, " well, did you agree to have it done "? Ugh, I was following doctors orders, isn't that how it works? I am so frustrated by a system that is broken

Great experience! I started going here for regular check ups after waiting hours at other places…read more Wait times have been short here with appointments. Everyone has been nice and the facility is clean. They are currently building a ER, so that will be another benefit to the Saraland area.

The office is beautiful. The staff are wonderful. Primary care providers are personable and…read morerespectful. Listens to all concerns. Scheduling appointments is easy and quick. Able to get appointment next day. Our family is thankful to have found them.

Absolutely RUDE very unprofessional, the administration needs to be retrained, especially whoever…read morethey have answering the phone I called and a nurse picked up, she did not give me a name she said " what do you need" once i started to explain my issue she then abruptly stopped me and said " one moment someone else should have answered this call" after being on hold for 3 minutes she then tells me to call back in 5 minutes because their secretary or whom ever answering their calls was running late. I called back in 7 minutes instead of 5 because i was out done.. Another lady answered the phone.. I guess whom ever i was " waiting on to arrive to work" i explained my issue.. She then put me on the phone with someone who was apparently a nurse.. After i explained my issue to the nurse SHE put me on hold as well sending me back to the first lady who answered when i was redirected to call back the second time.. She asked me for my first and last name dob & contact number i provided her those details she adv me that someone would be calling back promptly to find me a resolution.. No one ever did they don't deserve a star neither deserve the role of health care providers I'm pretty sure I'm not the first or the last with this experience they need their business license revoked because they are not in the business of helping people GIVING FALSE HOPE SHOULD BE THE NAME OF THIS COMPANY

As usual, the kind and friendly medical receptionists at the check-in desk made a good impression;…read moreI hoped I did when I arrived 15 minutes early for this visit. I reviewed and updated My Chart and checked in online, so I didn't have to do it in the office; I only had to pay my co-pay. I had an address correction on My Chart, and after that was done, I waited only a few minutes before I was called back for my appointment with Dr Adrien DiVittorio. After taking my weight, blood pressure, and oxygen saturation, the nurse asked the usual questions about changes in medications and issues I've had since my last visit. After summarizing what I needed to discuss with Dr. DiVittorio, I waited until he arrived. Dr. DiVittorio had already reviewed My Chart updates and the summary, so we got right to him asking questions and changing medication to get better results. I was given a sample inhaler to start on and will follow up with the nurse practitioner in four months to see how I do on the new regimen. I like how Diagnostic and Medical Clinic and Dr. Adrien DiVittorio's Office work. Their system is very efficient. The time you have with the doctor is the limitation Medicare gives him, not what the doctor chooses to provide you with.

Perfect place if you want to feel like a number. Zero explanation of lab results. Zero explanation…read moreof prescriptions sent in without my approval. Unprofessional office staff. I felt like I was in "the Hood." I won't be back.

I had a great experience at Greater Mobile Urgent Care- Springhill…read more The clinic was clean and well organized, the staff was friendly and efficient, and I was seen quickly. The medical assistant and physician were kind and caring. I would definitely recommend this practice and return again if needed.

The staff is knowledgeable and check in easy. I was sick and had to go 4 times within a couple of…read moreweeks. They have capability to do labs and X-ray. The nurses and doctors were caring and explained everything carefully. Would definitely recommend.