They used to be a good clinic to go to. Since they hired the new receptionists and other staff,…read morethey have become a real pain to deal with. They judge you and act like they care but won't do anything for the patients they have been seen at their clinic for over 20 years. And thats before you even get to speak to the dr or nurses. The dr and nursing staff are rude if they think your looking for a prescription (especially pain relief) and will deny everything you say while acting like theyre listening to your concerns. Truly sad such a good clinic has went to such shit because of a few poor hires.

My family (myself, husband, and three kids) have all received top-notch care at the Lodi Medical…read moreClinic -- Dr. Podien, in particular, handles his practice like an "old fashioned" physican which means he calls you back himself when you have a question, as well as to check on you if you've been ill, etc. Karen Meng and Dr. Krey have also given us fantastic care.

From check in to check out, every staff member was kind and pleasant. I didn't feel rushed, I felt…read moreheard and my concerns were managed.

I had an excellent experience at this urgent care. I arrived in extreme pain and was immediately…read moregreeted as I tried to get out of the car by the security officer, Asim C., with a wheel chair. He was extremely kind and gentle with me and made sure I got where I needed to go. He helped my friend who had transported me find me inside an after she parked. I don't know the names of the people who got me back to a room or of the other people who assisted, but, to a person, they were caring and solicitous of my well being. The physician, Claire Gervais, couldn't have been more attentive or caring. She was respectful, listened well and ensured I understood my situation and options. I've only used an urgent care once before, a few decades ago, and this experience was by far the best. And when I left, Asim C still remembered my name and took good care of me until I was in the car. Thanks to all especially Dr Gervais and Asim!!!

I had 2 hip replacements there and received excellent care both times. Everyone was professional…read moreand kind. I and several relatives have had procedures at other lge. hospitals and the care at Sauk Prairie is by far the best. They must have a great HR Dept., they seem to hire the best. And no, I'm not on the payroll. If I see good service/care I give reviews.

The entire staff is very nice, friendly, and compassionate. I was in and out of Urgent Care in just…read moreover an hour. If you need an Urgent Care or ER in this area SP Hospital is the very best!

Thank you to the whole awesome team today! I'm new to Madison and needed to be seen today. A…read morecolleague suggested this facility, mentioning how patient and kind the staff is, and it was a great experience. Everyone was kind, thorough, speedy, and a total pro at their jobs!! Free parking. Exceptionally clean urgent care, registration and pharmacy areas. Thank you: Elizabeth in Registration Michelle nurse Jessie PA Mason in Pharmacy Folks in the lab I'm so grateful!!

This is a good place to go if you're needing health care. Very friendly helpful staff. Everyone…read moreis efficient, professional and attentive.

Comfortable facilities and considerate staff, My primary…read moredoctor works out of this facility, I have also had lab tests taken here and therapy visits. Overall I think this is a great clinic, I live on the other side of town but prefer this location and have been coming here for years. Would recommend!

I am a covid long hauler and struggling to find a Dr. that took me serious early on with my…read moresymptoms. I have been working with Dr. Preston M. Stephens and he has been understanding. He is an amazing Dr. I just wanted to give him a shout out for helping me because this has been such a long health journey. The facility is clean, friendly, and welcoming. I suggest getting in early for check in. To the staff at Odana Atrium keep up the amazing work !

My family became patients of this facility two years ago and have had a LOT of issues since. There…read moreare a few staff members that are great, however overall I do not feel that Patient Care and Experience are important to the staff at this location. Two years ago three members of our family were given a new diagnosis that required some navigating of the health care system (laws, paperwork, additional appts, etc.) The staff at this facility is often unhelpful in aiding us with questions or navigating our care plan. They do not help patients understand processes, guidelines or care schedule. We've had lost paperwork, missed medications, and more. I've mentioned before that I do not understand our care plan, but no one offers to help talk through it or kindly and patiently explain things to me. I'm often met with curt responses and just dead-end "good luck with that" kind of attitude. I feel that the staff finds me difficult. Im sure. But I'm a mother advocating for my child, and when my healthcare team is not helping me help my child then I will continue to advocate for them. I don't think it's too much to ask for people to tell us if things are coming up due. I understand the staff have limitations and guidelines to follow. However, if you're the type of person looking for healthcare team who are ON YOUR SIDE, who advocate and look out for you, then this is not the facility for you. I've called the patient complaint department before and unfortunately not had any resolution. Another message left today. We will see.

Just about every time I've gone to this clinic I've had a great experience. Dr. Khan is very…read moreunderstanding, kind and knowledgable. I drive about an hour to see her because she's a great primary care provider for routine checkups as well as other medical concerns that come up. I didn't get the same sense of warmth with the NP I saw when Dr. Khan was unavailable though. The receptionists are always very friendly, great parking and the facility is updated and always clean. If you're looking to try out new provider, I highly recommend checking out the Deforest clinic!

Today I was here for my 6 month dental appointment. I'm not a fan of the dentist. I do the right…read morethings by brushing twice a day and flossing so my dental hygienist and I get along very well. She takes very good care of me. I'm in and out and my dentist says keep up the good work. Oh I will so I can just pop in and see you twice a year for a short visit.

I am formally calling for a review by the Office of Inspector General (OIG) regarding practices…read moreobserved on a project at the William S. Middleton Memorial Veterans Hospital. During our work on this project, serious concerns arose regarding contract administration and compliance with federal procurement regulations. Specifically, as the Contracting Officer's Representative (COR), Daryl DeKeyser did not allow our company to submit change orders for additional work that fell outside the original scope. Instead, we were directed to proceed while necessary materials were purchased using a government-issued credit card. This resulted in our company being required to perform additional labor without proper compensation through the contractual process. These actions raise significant concerns about adherence to federal contracting requirements, transparency, and proper use of government funds. For the sake of accountability and to protect both contractors and taxpayer dollars, this matter deserves formal review by the Office of Inspector General. I encourage the appropriate authorities to investigate these practices thoroughly.

I kind of wish there were more stars on the scale for this one. She is a terrific doctor and a very…read morekind, respectful person, which you feel as soon as you meet her. The whole staff is very nice, in fact, and the place is almost kind of cozy - sounds weird for a gyn office, but so it is. I'll spare the gory details, but I first came to her in tears of fear, due mostly to what ultimately was the incompetence of another provider, and she made me feel very quickly that she would figure out what was going on and that she would know what to do about it. I've sent friends to her with their own problems that were overlooked by other doctors and we all say the same thing: why can't they all be like her?! When I think about what I went through before I got to her, and how many women are going through the same things without a proper diagnosis by an attentive, competent provider, well, I wish every woman had a doctor like her. (She certainly was the first gynecologist to tell me that a pap/pelvic need not be uncomfortable - what?! - and that doctors routinely use a speculum that's too big.) I probably couldn't say enough good things about her. I just feel grateful I got to her and want other women to know about her.