I started as a mere novice musician turned happy customer who brought in a used guitar to be…read morerestrung and worked on a bit. However, I called back to ask about vocal/instrument lessons and so am here to rave about the Magical Marzuki, who I would love to believe is a strong representation of the quality of instructors Mountain Music is lucky to host. (The staff have been lovely to work with too.) Specific to my experience, Marzuki G is magical. He is empathetic, personable, and has been wonderfully able to communicate his expertise in both the body as an instrument (vocals) and music making as a whole.

Excellent service and fair pricing. What's not to love about sales folks who give you an honest…read moreopinion.

I know negative about guitars. I have a nephew graduating from high school this spring and I…read morewanted to get him something meaningful and useful. He plays bass in one of those School of Rock type places and is passionate about it. I called my sister to see if there was anything he could use and she sent me a blurry photo of some kind of board he uses and told me he needs a carrying case. I went to Bananas at Large because of their reputation for being kind and knowledgeable. Their reputation is well deserved. I was greeted right when I walked in, I decided to look around a bit before asking for help because while I don't know anything about guitars, some of the instruments they had on the wall were works of art and I enjoy looking at art. When I was ready, I found the first employee, showed him the photo and explained the situation. He knew exactly what it was and where to find what I was looking for. He then took the case over to where they had the exact thing in the photo to show me how well it fit and other features of the case. He explained the 14-day return policy if it turned out to be the wrong thing and let me decide what I wanted to do. I wound up purchasing the case. I loved that I was nicely greeted when I walked in but left alone to browse. I loved that I didn't have to hunt down someone to help me when I was ready. I loved the general vibe of the place. I loved that they had what I needed and clearly a ton of things I might need if I ever decide to get into playing. I loved that parking was easy. I loved that they were excited to help someone who had no idea what they were doing in a guitar shop, were in no hurry to get me out of the store and patient enough to answer all my questions. I even loved that they accept Venmo for payments. Great place to go if you don't know anything about guitars but love someone who does.

This place is everything a music store should be. Yes they have great selection, and yes their…read moreprices match anything you can find online (even Reverb, often) but it's their service and relationships they build with you that's special. True stories of what they've done for me even in just the last month: My guitar needed some repairs before a gig, and they fast tracked the service and ordered an uber to bring the guitar to my house! I wanted a tuner pedal that was out of stock basically everywhere in the country, and they took their last one from Santa Rosa and shipped it to San Rafael store for free for me to pick up the next day. Best of all, I was unhappy with my guitar tone and Dan spent nearly 2 hours sitting with me trying different pedals and setups, before settling on showing me some different settings on my own amp, some different plectrums and swapping a pedal I'd bought recently for only a $10 difference! It would have been so easy to have sold me another pedal or 2 that I didn't really need, but the fact he didn't builds complete trust and makes me a customer for life!

I will be starting this review by saying I have bought 5 Taylor's from this place. Each and every…read moreone of them is unique in styling ,quality and performance. I can honestly say the service knowledge and generous allowance of time I was given by the sales people here have been unmatched by anyone else. You can go to Guitar Center or any other warehouse guitar shop and be treated like cattle by limited information from the sales people there or you can go to a place like this and receive the knowledge and know how from those who really do know about the guitars they're selling. The only fear I have here is I tend to buy another guitar with each visit. Lol However, that's simply because everything they have is good quality with equal value.

Best in the bay !!!! Service with a smile.... And the best showroom for PRS ever ! I don't go…read moreanywhere else !!!

The staff is very knowledgeable , and they have a variety quality used instruments at good prices.read more

Love this place! Great personal service. They always do an amazing job efficiently and with very…read morereasonable prices. Bonus, the place has a great vibe but maybe because it's filled with beautiful instruments

Great experience with this shop. The staff is always helpful, and Jeff has taken care of a few of…read moremy instruments now. He previously swapped out a bridge on a student instrument for me and checked over a 5-string pochette violin to inspect a potential rib crack and assess the setup. Recently, I brought in an unfinished 5-string violin project. He set the nut, bridge, and sound post properly, and his work made the whole project completely worth it.

Be Warned. I also had an extremely rude experience as another Yelper posted. I took my Vito alto…read moresax in to have the low C fixed and to get an estimate for pad replacements. The serial number places it from the Yamaha factory in Japan in the early 70s. They said that it would be inspected and I would get a phone call about an estimate. They did not review the horn with me. It should have been my first red flag. A few days later I get a call informing me that 'the instrument needs a complete overhaul and that when they put a light in it it was just full of leaks everywhere and would cost $1500 in labor and $200 in parts and that it wasn't worth it because of the value of the instrument' in an arrogant judgmental tone. When I picked up the horn, I was again told about leaks. This told me everything I needed to know because I too have put a light down my instrument to find the leaks and know exactly where a 1972 vintage alto that's never had it's pad replaced is leaking. And it wasn't were he was pointing to. I don't know who hurt you or which horn you're confusing mine with but I felt like I was being lied to. If you didn't want to do the work, simply let me know. Telling me my instrument isn't worth fixing is unacceptable. I determine the value of my horn, not you. And being rude about it is even more unacceptable. I guess with the closing of AG Music in Oakland and abundant USD student rentals, there's no space for the community musician in their shop. Be warned when you cross their handyman-grade aluminum threshold.

This is a music destination, the likes of which are really rare these days. The people that work…read morehere are enthusiasts and you can regularly see them working on various instruments in their open shop. They also have a great set of studios for lessons, and a performance space. The only downside is that the teachers are all very busy and booked up and it's hard to find a slot (and there is no centralized booking or online system so you need to ping each teacher separately). This is a wonderful place that should be top of your list for instruments, repairs and lessons.

I met a new friend here. We've been traveling around the same circles for a while but never met…read more She mentioned on FB that she was having her Ukulele tuned up here and we decided to meet. It was my first time in this shop. Wow, what a great little music store. They've got a ton of Ukuleles and other instruments as well. I brought my Ukulele because my E peg was buzzing when I play it. He had my ukulele fixed in less than two minutes and didn't even charge me! Now that's what I call GREAT customer service! I will be returning for my future musical needs. I'm eyeing a banjolele that I spotted while my friend finished up her transaction. I do recommend this shop, they are friendly, give good custom service that you just can't get at the big box music store.

Music depot is the best store in the east bay!! They got great deals and their guitar selection is…read moremassive!! I been coming here since 2012 and it's amazing to see how far they have come as a store and as a business. You cannot go wrong with visiting this store and browsing without leaving out with something to buy! 5 star customer service. You will not regret it

Best music store in the area. ABC is Ok and Music unlimited is still around,…read morebut Music Depot is my spot. Just bought some cables, prices are good.... I've stopped buying music stuff from Amazon, Sweetwater, etc. and have opted instead to support local businesses like Music Depot. Matthew is a great guy, so's his Dad. If you haven't been to Music Depot, head on down to B Street and check it out. I guarantee you're going to like it.

The most amazing, sweetest, kindest business that pours music into our community! Come visit…read moreHornucopia for music lessons, equipment cleaning, or musical equipment rental! I love the option to bring the kids here so they can touch and feel and choose what instrument they want to play. Love supporting small businesses like this one!

My second trip here, this time so my wife could sell her tenor sax from the olden days. The…read moreproprietor (Joyce?) was so friendly and helpful, and she was an amazing fount of knowledge about all manner of instruments. I love this store!

So far so good! My son is in our trial month for piano lessons. His teacher is Akiko, and she's…read morebeen great so far! She's been fun and engaging, and very patient. The stickers help. :) To start, I had a phone consultation with Jamie, who was very sweet and we had a good conversation about our goals. She recommended Akiko and I think she was spot on. We're excited to continue!

First! If your kids want to learn some MUSIC???? COME here! It might be a little pricey, but the…read moreinstructors are nice and helpful! Plus your kids will learn lots! My girl takes singing classes here and has learned lots of techniques for singing, which is exactly why I recommend it for kids and adults!!

I came in after getting curious about buying some piano sheet music, and a quick search online said…read moreC&L was an option. I figured it wouldn't hurt to come by, since I had to go to Costco for something else. After I was done with Costco, I stopped by and waited for them to open. Mark, one of the owners, helped walk me through what I was looking for, and he was really kind and helpful. He said that they don't have a whole lot of sheet music and stuff with the advent of the internet, but I did find some good deals and music. I told Mark that after several years away from playing, I wanted to get back into the piano and was looking for technique books to help with my playing form. He walked me through their selection, between Faber and Alfred, so that was really wonderful. This place was a truly wonderful experience, and I'm found them. I would definitely come back.

Good people in a changing business climate. I was impressed with their throwing us and helpfulness…read moreeven if they didn't have exactly what I needed. They weren't hesitant to recommend others for work they didn't do