They lost my paperwork between appointments so I had to fill it out again…read more They also refused to complete a teeth cleaning even without doing the deep scaling they recommended. I told them I couldn't afford the scaling at a cost of 5k out of pocket and my benefits were expiring. They didn't care and I felt that they just wanted to sell more services. I will not be back nor do I recommend them.

Most excellent experience I have had with a dental implant. Estimated 3 days of pain. Took 4 advil…read moresame day of work and was fine from that point on. Outstanding work!

The best !!! Never had a negative experience and have been getting all my dental work here for…read moreyears.

The receptionist was prompt in interacting when I came in and efficient…read more Almost no wait time to be taken to the back. The Dentist was very friendly and confident. Puts you at ease.

I accompanied my daughter to her final crown appointment with Dr. Aurora Dibner. What should have…read morebeen a positive and exciting milestone instead turned into a deeply upsetting and disheartening experience -- both for her and for me as a parent. My daughter arrived genuinely hopeful and prepared to complete the process. She was eager to be involved in decisions that directly impact her smile, appearance, and long-term confidence. Unfortunately, from the moment Dr. Dibner entered the room, her demeanor was noticeably cold and unwelcoming. When my daughter began asking thoughtful questions and attempted to participate in selecting the shade for her crown -- a perfectly reasonable expectation for something so personal -- she was quickly dismissed. In fact, rather than acknowledging or considering my daughter's input, Dr. Dibner directed her attention to her assistant, asking her what shade she thought matched best. It was disheartening to see the opinion of an assistant prioritized over the patient's -- especially when it is my daughter who will live with the result of this permanent dental work. Her opinion should have been central to the conversation. Worse still, Dr. Dibner responded to my daughter's attempts to advocate for herself with dismissive and condescending remarks. Instead of encouraging my daughter's involvement, Dr. Dibner repeatedly told us -- on more than one occasion -- that we might want to consider going to another dentist. She referenced how good the doctors are in New York City and emphasized that she prefers to do things her way. The message was clear: if the patient wants to have a say, this may not be the place for them. This attitude was not only unprofessional, but completely contrary to the principles of patient-centered care. The situation escalated to the point where my daughter was left in tears -- humiliated and deeply hurt in what should have been a safe, supportive, and respectful environment. As a parent, it was painful to witness and completely unacceptable in a healthcare setting. To be candid, the tone, attitude, and overall treatment we received gave the clear impression that we were not being afforded the same respect or consideration as other patients. While I cannot say with certainty what the basis for that disparity was, it felt discriminatory in nature. No one should feel marginalized, dismissed, or unwelcome when seeking medical care -- especially a young woman trying to engage in her own health and well-being. This experience has left a lasting negative impact on my daughter. We came in expecting empathy, professionalism, and basic human decency. Unfortunately, what we encountered was the opposite. I do not typically submit complaints or write reviews, which should reflect how shocked and disappointed we were by the conduct we experienced. I hope this feedback is taken seriously so that no other patient has to go through what we did.

The welcoming staff was A+.... the dentist was easily the rudest so called professional I have ever…read moredealt with in 65 years. I left stunned.

Dr Mackey and her staff are truly phenomenal and all very professional. I had a negative experience…read morewith an oral surgeon after getting a tooth extracted and Dr Mackey got me right in for a follow up and packed and stitched up my dry socket. It almost feels like a second family when you walk in her office. They are always asking how me and my family are and they treat my daughter with so much kindness when she does her pediatric dental check ups. On top of that, they are always on time with their appointments and the office is very clean. It's a top notch dental practice. Dr Mackey deserves all of the recognition!

Jennifer Mackey is by far the best dentist I have ever had and I have lived in 11 states plus…read moreEurope and have had care in many military dental facilities throughout my life. She stays current with all dental skills and has a great referral network for other needs: endodontist, orthodontist etc. She/staff actually answer the phone and she will respond appropriately if you have a dental emergency.

I got herpes from here. Then I was given a certified letter. Not to come back. I went to work. Had…read moremy dentist appointment. Then that very night. Bumps on my jaw.

I've been a patient at Bridgeworks Dental for many many years. I've recommend them to multiple…read morefamily members and always found the group to be pleasant. Recently however, I had a very negative experience that has made me switch to another dental group. I never had any issues with paying any dental bills and in fact at times had credits on my account as me or my husband, (who was also a patient until last week), had paid a balance as directed by the front office only to have our duel insurances cover more than expected Resulting in an account credit. Last week I went in for the last part of a root canal which was just to get the permanent crown affixed. I had paid half of my balance previously and owed $208.00 at the visit in Dec 31st. My appointment was at 8:30 in the morning for which I was on time. I was greeted by the assistant and ready to go back when the girls behind the desk pointed to the computer and read something and then told me I needed to pay before I saw the dentist. Id never been requested to do this and I asked why I would pay prior to services being performed? An office worker assured me that this was the new office procedure going forward. I'd brought my debit card with me and tried to process the payment. It was declined as my bank had put a temporary hold on my account due to "suspicious activity" Over the holiday which was unknown to me but common for the bank to do to protect customers accounts against fraud. I tried multiple phone numbers for the bank and the number on the back of my card to request that they remove the block however, nobody was available until the bank opened at 9:00 a.m. in the meantime, one of the office workers said she would check with the dentist to see if he would see me in the meantime until I got my card squared away. She came back from checking and relayed that I couldn't go back until I paid first. This was very disheartening as I never had any issues paying for any services. I sat in the waiting room for a half hour until my bank opened and then left to go to the bank, got cash and brought it back to the office and paid. I was then seen by the dentist for the ten minute appointment. I found it odd that when I was told it was a new policy of the practice, as I was waiting to be seen, two patients came out and were charged AFTER their appointments. I mentioned this to the office worker (who has been there a while) and she said, "if it's for a cleaning or something like that we charge after but for a crown we charge up front". The whole situation was unpleasant and unprofessional. I fully understand that dentists need to get paid as any business does but this was unwarranted and unnecessary. To be treated in this manner was very unexpected and disheartening.

After researching dental offices for close to 2 years, I chose this one and have not been…read moredisappointed. Staff are friendly and helpful. Offices are in a nice professional area with plenty of parking. Dr. J is very attentive to my needs and always provides the best advise and course of treatment. She was able to help treat a dental issue I have had for a few years now, brought on by my previous dentist. So happy with everything that my wife has switched to her and now my son will be going there as well.

From the owner: We cater to cowards…read more At Matyas and Matyas, we are committed to ensuring that all of our patients are comfortable and pain-free while receiving dental work. We understand that it can be scary and stressful to come to the dentist, but we're prepared to make you feel right at home.Our dentists are a team of husband and wife. They are licensed and ready to handle all of your dental needs.Give us a call today to schedule an appointment with us. We provide emergency services and military dependents are welcome.

Had an appointment at 10 got in about 10 after 10 they're a little shorthanded, but they're pretty…read moregood for the most part and not so expensive Dr. Frank does a great job highly recommend him

I would recommend this place to any friend or family member from the moment I arrived. They were…read moreamazing. I had a major issue a very abscessed tooth and they removed that same evening and I healed so quick. The dental assistant was so kind it was unreal and the doctor was incredible. Thank you so very much

Love this dental office. Everyone is super friendly and helpful. I had Dr. Linh and Dr. Amanda and…read morethey were both great. They both explained things well and listened to my concerns. I highly recommend them! They make going to the dentist a pleasant experience, which is saying a lot!

I had to have a surgery (tooth extraction) Monday. I had Dr. Ross due to Dr. Lisa on vacation. Dr…read moreRoss was one of the gentlest and most considerate dentists to work on me besides he made me laugh thru this experiences. Thank you Doctor. Raymond

Found this place online and wow was I happy that I did. I called in and got an appointment within…read morethe next two weeks. All new patient paperwork was online, so I could show up to my first appointment prepared. The office staff was very efficient and friendly and I was seen at the time of my appointment with very little wait. My dental hygienist was very helpful, informative and did an excellent job cleaning my teeth. I found Dr. Johnson to be very thorough and when I came in for a routine filling a few weeks after my initial consult - it was so incredibly fast, efficient and pain free. He did an excellent job keeping the situation calm and the way he gives the novocaine shot is certainly unique. ;-)

Best dental experience ever! Clean and inviting facility…read more Professional and friendly staff. Also no waiting! They always take me right on time.

I am a patient of Shoreline Periodontics in Middletown CT…read more It's been 2 months since my appointment and I am due funds back from Shoreline for over payment. The check was not received in 60 days now but promised in 3 weeks. No one seems to know what is going on at your branch in Middletown regarding this. They say the check is in the mail but months pass and no refund was ever received. They don't return calls over there either. Can you speak to someone in your Middletown staff to facilitate this. This is the most unprofessional behavior I have ever experienced from any dental company. Please resolve this asap, TY. Just ask them to send the check out for the $450.00 you guys owe me or find out why they are dragging their feet here. They will know who it is. Sorry for the bad review, but you guys earned it.

-1 star , Dr. Pearce knowingly worked on my two teeth that had root canals, knowing that they were…read morepainful and unstable , naturally thousands of dollars later they had to be pulled, she did one for free of course, telling me the second one could support a crown and would be fine despite the cavity. The dentist I went to said no, he could not in good conscience and said it would also have to be pulled. Found an excellent periodontist , Dr. Gulino, in Groton. He saw me the same day, knowing I was suffering and a week later he removed the stiches and said Im healing there nicely. What a difference in quality of care and compassion.