This family owned business is amazing. They have top notch, old school service and mentality. They…read morecare about their local community and neighbors. Their delivery drivers are friendly and professional. The owner even came out to show me how to bleed my furnace line when I first bought the house and the tank was empty. I highly recommend them.

After getting the 2 week "run-around" [including from a company I patronized exclusively .... &…read morequotes of $!50.00 extra for so-called emergency delivery (even during the course of regular working hours ...] G & G literally came to the proverbial RESCUE on a Friday afternoon!! They do business the "Old-Fashioned" way - It's called "Good-Will" - intangible, yet they embody a highly valued priority - it's the lost art of building customer loyalty via personal service. Often that may include going beyond. They earned my respect & gratitude; not to mention my patronage! I value the concept as foundational & an asset that may not show up on a spreadsheet. Having been a business owner for 16 years, Goodwill coupled with benevolence were the cornerstone of my philosophy! It goes unsaid that in the current unprecedented times, it's refreshing to see & be reminded that there is goodness in our friends & neighbors! I am so thankful for all of the above & of course, these fine folks spared me what would have been a frigid weekend hauling diesel fuel - 1 gallon at a time (Fill pipe 5 + ft. off the ground, & virtually impossible for a 73 y.o.to hoist a full 5 gal. Jug without a Diesel deluge ... learned the hard way!) Thank you, Kim, for your gracious & attentive service. Thank you, Larry, for your expedient delivery!! I so appreciate your augmenting the warmth I'm able to embrace! Regards, A new & loyal customer in West Gardiner, Maine

We just installed a generator, and the company we had contacted for propane on the day of the…read moreinstallation simply didn't show up - despite our being told that the propane would be delivered "first thing in the morning." They supposedly had an emergency. (See below about how fast they returned my call when I cancelled their service.) I contacted Waltz in a panic and, once they ascertained that we owned our tanks, they were able to get to us the same day and within a few hours and, after ensuring that everything was as it should be with our tanks, filled the tanks. I want to add that - as opposed to the former company, who did not respond to my emergency call inquiring as to where they were and ONLY called me back when I left a message saying they were no longer needed (and they called back seven minutes after *that* message) - each and every time I called Waltz & Sons the calls were answered promptly and courteously and my questions answered. Although I didn't appreciate the former company's "let them eat cake" and "we'll get back to you when it suits us" attitude, I consider that now that we are customers of Waltz & Sons, everything DEFINITELY ended up all for the best! I should add that the people who provided and installed our generator said that they have had a number of dealings with Waltz & Sons and recommended them highly. In addition, months before, I had compared prices for about six propane companies with Waltz coming in as the second least expensive and the company that never showed being least expensive, so paying a TINY BIT more to actually deal with a competent and efficient company that shows up has turned out to be well worth it.

From the owner: We are a family owned and operated business specializing in Residential Propane Delivery and…read moreInstallation since 1996. We service a 50 mile radius of Buxton, ME.

I've used Blanchard's as my fuel provider for over ten years and always have been impressed. I…read morealways have propane with automatic delivery I don't have to think about it. They're a small company locally owned and always helping people in the community.

From the owner: At Blanchard's Cash Fuel we offer superior service at competitive prices. For over 20 years…read moreBlanchard's Cash Fuel has been delivering quality heating oil to Turner, ME and the surrounding area. Family owned and operated we provide heating oil delivery services and propane. Our heating oil services include heating oil, kerosene, off road diesel and clear on the road diesel. We also provide propane sales, installation and service for residential and commercial needs. For more information on our many services call us today.

Im 70 years old disabled they gave me December 30th as the soonest delivery date im one empty now…read morefor the past two days they tell me all trucks are broke down . I just called Chanel 13 news for there help CN BROWN has my money sitting there sense first week of December

I have inquired about being a customer twice and was told to come in and pick up an application…read morethen was told that it had to go to the manager. They didn't give me an application to even fill out, I don't know what their problem is but I was looked down on with the attitude of how dare you even show up here.

Hot water heater on my oil furnace went out Sunday of Labor Day week-end. My wife and I made do,…read moreuntil Tuesday at 8 a.m. We asked neighbors for recommendations and were told that Aaron Hamilton was their "go to" for all things heating. Called in the a.m. and left a message on an answering machine. He got back to me within two hours. Scheduled a time for the afternoon and he showed up on time ready to work. Pulled apart the burner and sensor, replaced a nozzle, and fired it up. We had hot water. Cleaned up the space, answered all of my questions, and was okay with me watching him work. Excellent! I have his business card and I am now a client.

I've had Aaron Hamilton Heating for furnace services for almost four years and have always been…read morepleased beyond words. I would highly recommend their work. They are fair and great at listening and making recommendations. They are also very professional and on time and very neat. I will have them do my AC /Heat Pump next year as well. Mary T.

Whenever I have a delivery need, new product installation, troubleshooting, or appliance repair,…read moreChampagne Energy shows up and makes my day. The staff is exceptionally warm and caring on the phone not to mention the excellent service men who come to take care of fueling or any issue I have. You couldn't do better than Champagne for all your propane, oil, and service needs. They are the BEST!!

From the owner: Champagne's Energy is a full sales and service energy company specializing in Retail and Wholesale…read moresupply and delivery of propane, #2 fuel oil, K-1 kerosene, diesel fuel, and gasoline.

Very poor people skills from Fuel office. Wrong amounts billed and bill says due upon receipt but…read morenever received a prior bill. They were suppose to credit over $2.00 per gallon for propane was waiting for new invoice never came. Now here with DUE UPON RECEIPT and incorrect amount credited. I would not recommend this company has gone down hill since given up by Main St. Fuel. Many others out there now who are much better to do business with.

Amazing service, the nicest administrative lady who helped me. Came same day even as a new oil…read morecustomer when I was on E. Even rebooted my furnace All COVID safe also. Zero contact. I couldn't have had a better experience.

this so called propane supplier just stop deliveries. Each of over 25 phone calls to them resulted…read morein 25 promises of delivery but no actual deliveries. They lie. We finally had to find a local company to install thier own tanks and get us propane after 8 frustrating days of Al ost totally running out. Avoid them at all costs. Your life will depend on it.

Absolutely NO customer service AND they stole my money. I cancelled my service and was told it…read morewould be $300 for them to come pick-up THEIR tanks (which my new propane company had placed on the lawn to make pick-up easy) and was told it would be a $299.99 "pick up charge" as well as a service dispatch fee of $119.99 for them to come get THEIR property. I had 148.8 gallons of propane in the tanks that I obviously had already paid for, to the tune of $639.84. They stole my money in order to pay their fees for their equipment. This company is run by thieves. Recommend that no one do business with them. They are not honest. If I could give ZERO stars I certainly would.

Oh where do i start!!!! Customer service, sticking with contract price, upholding employee…read moreinformation given to customer. If I could leave ZERO stars i would. Their employee told me that the $100 would be refunded and the actual price was $75. When I returned the rental and received the receipt it was double what my contracts says. They told me that because I didn't use CASH that there was NO deposit to be returned and that even partially the $200 + is not going to be refunded let alone the manager hung up on an irate customer who raised their voice and did NOT use foul language which made the customer even MORE irate and the regional manager is in agreeance with the store.

I have used this location for at least 2-3 moves and not always by choice. When I reserved my…read morerental online, I always tend to use the small businesses who are closer to me, but they always get switched to the Auburn location which adds at least another 10 miles to the travel distance with a truck rental. I swear, my contract changes 3-4 times from reservation till drop off. I get text message after text message telling me to call them as something is not working with my reservation. This is despite requesting a 24/7 option where you can pick up by mobile and drop off by mobile. In my most recent rental, I asked to pickup in Turner, ME, and drop off in Turner, ME. Within minutes of my reservation they text me saying they can't guarantee truck availability and I will be switched to the Auburn location which is 12.6 additional miles from my original pickup. Then I get there and begin my mobile checkin. Took my self portrait, scanned my license and then it asks me to verify who I am by providing a lease document, passport or some other stuff. I got frustrated and went inside. The guy who helped me was friendly and knowledgeable. He quickly recognized I wanted the Turner area and he offered for a one-way rental and I could drop off there. I get the rental, photograph it and I am on my way. They texted me several time asking me to verify I had the right truck by taking a picture of the truck and the license plate. I don't have time for that. They then text me later saying there is a change in my reservation and I need to call them. I call them right before I am about to return the rental and I sit on hold for 10 minutes. Their convenience of 24/7 mobile checkin/checkout takes 3 times as long as it take for a human being to do it. Plus I don't need to get 10 texts asking me to verify everything while I am doing a rental. If you don't trust me, since you handed me the keys, don't rent to me or bother me while I am trying to do my move.