The staff is nice enough when you speak to them, but that's about the only kind thing I can think…read moreof to say. I've lived here a VERY long time, I'm probably the longest running resident here, and it's just gone down hill since I moved in. There's dog poop EVERYWHERE across the property. Maybe once a year, they'll send out a sternly worded reminder email that starts with "it's come to our attention...", as if they somehow didn't know there's poop everywhere, all the time, for YEARS. And all they do is remind everybody to pick up after their dogs, as if they think the only problem is that people didn't know they should. They also refuse to pickup after any of the residents themselves, so once somebody chooses not to pick up after their own dog, the poop just stays out there until it breaks down in a few months OR another resident picks it up. They have "poop stations" around the property with poop bags and trash bins, but half the time the bags run out and the bins are overflowing, and they'll remain out of bags and overflowing with poop for 2 or 3 weeks before anybody on staff does anything about it.
It's not just poop. There's trash everywhere too. That's worse during warmer months, every 2 or 3 days my dogs will try to eat something off the ground, or they'll pull bones from chicken wings out of random bushes (yes, it's happened repeatedly and often, and it happens at different spots on the property, people throwing the remains of their chicken wings into bushes). Even whole bags of trash! There was recently not one but two bags of trash just left sitting outside, one was close to the entrance to one of the buildings and half hidden behind a pair of bushes while the other was sitting out in the open a few feet from the curb in plain site, and they both sat there for WEEKS before anybody got them.
They have a big dog park, and it would honestly be fantastic, except there's so much poop everywhere in there that I can't take my dogs anymore. It's a legit biohazard. For close to two years straight, I took my dogs there twice a day, every day. And literally every time I would go in, I'd spend my first 15 minutes picking up everybody else's poop. I'd be picking up 10 or 15 bags every time, and that's twice a day! And I'd still miss some and step in a pile every now and then. There'd always be several piles that had paw prints in them from other people's dogs. I hate to think of how many people's dogs tracked bacteria from dog poop onto their owners or back into their apartments onto their furniture.
The amenities are kind of a joke. For most the time I've lived here, the pool would get overrun every evening by non-residents. I would be in the dog park, and several times a week I would literally see a van or two pull up about half an hour after the office closed and bunch of unruly kids would come piling out. The gym is bare-bones to begin with, and for most my time here, half the cardio equipment wasn't even working. The picnic area is pathetic. It's literally a rock pit with a couple picnic tables and a pair of cheap campground-style grills (you know the kind that's basically just a 3-sided box on a post?).
They had a decent on-site movie theater, but they kept changing policies without telling people. For example, when they reserve it you get the key and you're expected it bring it back the next day the office is open, and if you reserved the theater on a Saturday then you'd get it for the whole weekend because there was just one key and the office is closed on Sundays. But they changed that without notice, I reserved it on a Saturday, and I ended up interrupting some kid's birthday party when I came on Sunday expecting it to still be mine. It turns out they gave out two keys, one for each day. And then they went and kind of ruined the theater anyway by removing the big 110 inch screen they had and just painting the wall white and projecting directly onto the wall, which looks like garbage by comparison.
Worst of all is that they raise their rent to match places WAY nicer. My rent has nearly doubled since I moved here. I'm looking at other places in the same price range, and here's the kinds of things I'm seeing at most of these other properties: clean grounds with virtually no dog poop or trash, playgrounds, big fancy stainless steel grills, bigger gyms (with equipment that actually works), floor plans the same size or bigger, hardwood floors, granite countertops, nicer kitchen appliances (with a bigger fridge), etc. And that's just the stuff that most places have now, a lot of these apartments have other stuff too, like some have a car wash station or a pet washing station, a couple places have tanning beds, etc.
It's not even located in a nice part of town. Lots of low-income neighborhoods surrounding it, they have the most ghetto Food Lion across the street, lots of problems in the past with car break-ins and even a drug-related shooting on the premises a couple years ago.
