This place is great!!!! When I first reserve an unit with them Elizabeth (the worker) called me in 10 mins to confirm everything and let me know what items I would need to finalize the rental. Elizabeth showed me different units because I was a little unsure on what size I would need. I explained my situation of moving to Delaware from Philadelphia and needing to put all my stuff in storage until I found a permanent place to say. Elizabeth was not pushy when she showed me all the different sizes, she even let me know if I needed to upgrade to a bigger size that it was possible. She made the whole process easy and went through everything well (lease agreement, accessing gate, etc). Every time I went to pay everyone was pleasant! Sadly I had to end my lease with them because I no longer needed it but I am definitely recommending this place to everyone I know. I am truly thankful to have found this place. If you need a storage unit rent with this place!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

I highly recommend this location!!! I have been here for almost 4 years, happy and problem free. I have had multiple units during my stay here and the Customer Service provided by Mark Z is impeccable. I was able to set up my second unit over the phone with no issues. This location is very clean and they have a pest control company contract that keeps it that way. They offer both Climate Controlled and Standard units. The property is Secured 24/7 with access Seven days a week from 7am to 8pm. You need to be off the property before 8pm, so plan accordingly, I have never had a problem or been locked in. They provide Hand Trucks and Carts for on-site use...this was a life saver!! They also have a great selection of supplies on site for sale as well to protect your property. I had the option to have Auto Pay for your monthly fees...SET IT UP! It is hassle free and I receive an email receipt every month for my records. read more

We recently rented two units (an indoor and outdoor) at DE Storage Milford and are pleased with the experience thus far. Elisabeth and the other office staff are terrific and make things easy and straightforward for the customer--an important factor for us since we were moving items from out of state. Additionally, the main office is fully equipped with packing supplies, complimentary hot and cold beverages, and a clean bathroom to aid in the moving process. The facility is very well kept, up-to-date, and secure. Plus the units, which are priced reasonably, were clean upon moving in. Would definitely recommend to others! read more

I needed a place close to where my house was going to be built so my things could be near by. The people of DE storage in milford are really nice, thorough and trust worthy. I had to call several places to find a storage unit I felt comfortable enough to leave important items and it wasn't until I spoke with the employees of DE Storage when I felt I found a good spot. Everyone I spoke to made me feel at ease, there is no rush to opening an account I could come when ever and they would set me up then and they did. Very accommodating to my hectic schedule and the hours to access the units are great. I'm glad I have them. read more

Excellent customer service. This is a shout out for DEStorage.com - Rehoboth. I rent one of their units off Hwy 1 in Rehoboth Beach, and live several states away, so I can't just drop by. Manager Jane Booth was very pleasant and business-like over the phone. She was willing to explain everything I asked, even though I had not responded in a timely way to previous communications indicating what I needed to do. We set up my account on a new credit card, and I received a neat, easy-to-read receipt by e-mail almost instantly after the phone call. Thank you for your customer-friendly attitude! PCB in Hixson, TN read more

I currently live in the Pacific NW and stored a car at DE Storage for several months. Mark Z, who is the manager there, provided TOP NOTCH customer service. I also came into contact w/ Randy who works there. Both Mark + Randy were extremely professional and helpful. Every single time I called or emailed, Mark always got right back to me. I never had to worry about my car, and knew it was safe and secure. I had nothing but the most positive experience working w/ Mark and Randy D, over at DE Storage! THANK YOU!!! read more

There are no many storage places in Milford. I have had this storage going on 2 years. I have worked with Mark since the Covid 19. He has worked with me with my payments. I do not have any unemployment benefits and now the Covid 19 lockdown. I have to find money to pay storage. I have a huge storage in Elkton, MD who have cancelled all auctions due to the Covid 19 lockdown. They have not bugged me about any payments, I send what I can. This company does not take this in consideration about this virus out break. read more

The young lady at DE storage in Milford was really nice, explained every detail and made me feel right at home. I called several places to find a storage and the young lady who answered the phone made me feel comfortable enough to stop in. It was quick & easy opening an account. Security camera & locks make me feel right at ease. Storage units are clean, easy to maneuver, and secure. I recommend this facility to anyone looking for a unit. read more

We were looking for a nice storage facility, convenient to Lewes Delaware with convenient access hours and security. We found just the place here at DE Storage. The representative, Elizabeth, was very helpful when we called and very pleasant to deal with. She explained the contract and within just a few minutes we were set up with an access code and place to park our brand new motorhome. We highly recommend this storage facility. read more

I had worked with Elizabeth back in 2017 to rent a unit from DE Storage Milford. It was such an awesome experience that recently when I needed to store things again in a storage unit I returned to DE Storage Milford without hesitation. This time I encountered Mark. He was very pleasant to work with and made the rental process super super easy. I am very glad I decided to utilize DE Storage Milford once again for my storage needs. read more

Very friendly staff. Mark was very helpful and kind. He helped with explaining the rules and guidelines. Showed me how to operate the gate. He was kind enough to stay after hours to help me. I appreciate everything. This is my second time owning a storage unit and Mark made it as easy as ever. I really recommend this storage unit area, never been treated with such kindness like Mark did. Keep up the good work :) read more

This was our first experience with DE Storage. It was recommended by our realtor. We were not disappointed. The sales rep. greeted us promptly and gladly gave us a tour of the facility. He even remembered us calling earlier in the day. The units are clean and free of debris. I really like the fact that the paths are blacktopped. Great prices for what you get. I am looking forward in filling up our unit. read more

I had to rent a storage unit for work and I chose De Storage because it is in a good area and seemed secure. I have had a very good experience thus far and would definitely use them again. The Office Manager, Elisabeth, was really sweet and helpful in figuring out what size unit I would need based off of what we had to store and even showed me how to work the locks. Rachel M (RHD) read more

Very friendly and smooth process to secure our storage unit. The units are clean and they staff are very accommodating. We were able to sign for our unit by 10am and started to move our items in within the next hour. We love the fact that they have security cameras everywhere and the over all secure feeling of DE Storage is amazing. Highly recommend! read more

DE Storage Mark and Nancy are friendly, reliable staff who are willing to assist the customer when there is a question about the availability of various units climate control or not. They are polite and explain in detail the hours of the facility. Very highly recommended place I will keep my belongings stored!! Mark and Nancy are GREAT!! read more

This facility is great to use. The customer service is top notch! The rates are reasonable and the unit area is very clean. Mark and Randy are always willing to give advice and help when needed. I feel safe when visiting the units and have never seen it unsecured. Highly suggest you check it out. Love the heated indoor units! read more

I have had the pleasure of meeting a wonderful person, Elisabeth , Very nice, polite, respectful, kind & all around amazing for the short period I have known her. She answered all of my questions & is a pleasure to know how safe my belongings are at this facility . Thank you de.storage & most of all, thank you Elisabeth read more

Signed up today for a storage unit after calling earlier in the week for information. Staff was very knowledgeable and polite on phone and in person. Climate control building is new facility, very clean and well lit. Feel safe that my belongings will be secure while I transition into finding a new home. read more

Very organized, very responsive, very clean. My only complaint is when we were last there they had recently fumigated the climate controlled building #4, presumably for insects, and we could hardly breath. So I'm happy they are controlling insects, but not happy with the method. read more