I hired Frank and his crew in September to remodel my bathroom. They installed a custom-made walk-in shower in a timely manner. I thought they did a good job and was happy with the workmanship when the project was completed in October. I probably would have given his company four, maybe five stars until I realized that the shower floor they installed was not sloped properly and the water does not completely drain. There is one specific area where the water puddles up and takes 10 hours for it to dry. It literally takes 10 hours for that area to dry. I have to mop up or either wipe the water up with a microfiber towel because if I don't, I know overtime, bacteria, mold and mildew will eventually grow. Frank was made aware of the problem twice and said he would check it out, but as of the date of this review, he has not. I hope he responds soon because I'm a disabled veteran and the project was partially paid for by the VA. I think he's a nice guy and I don't want to take him to small claims court, but I can't afford to take a loss and hire another company to re-slope my shower floor. read more