I have visited Kapp's a few times when my wife can't find the time to do my hair. Cool place and…read moregreat company. This Barber shop is like a time travel back into the 1950's with the authentic look and feel. The owner is super nice and friendly and you can tell he takes pride in his work.

Although born and raised in Ashtabula, I spent time in the Army and have had the opportunity to…read morelive in Hawaii and California after the military the majority of my life, so I have had numerous opportunities to find a regular barber. While it might not seem like such a difficult thing, I have had my haircut by 75 to 100 barbers I would say. When, I moved back to Ashtabula, I tried nearly 10-15 different places here in town including Geneva and Mentor. The usual outcome was how the barber decided they thought my hair should look, rather than what I asked them for. I don't like it very short, which would make me a more frequent customer if they thought about it. And since my hair is naturally curly, a short haircut is a frizzy haircut. When I saw an article in the Star-Beacon about Kapp's Barbershop opening, I figured why not give him a try. I had not found a regular barber yet. I felt good upon entering, and knew right away, I would be returning when my haircut was exactly the way I asked. Since that first visit, I made the mistake of showing up in the afternoon FOUR times (yeah, I counted them), only to see 4 and 5 guys already there and willing to wait for this talented expert, and left with no opportunity but to go back to one of the other places to get a needed cut. That surely taught me the lesson to get there by noon, to be sure to get in. As a result of the pandemic, appointments have replaced walk-ins and waiting, and I will never need to get a unfavorable haircut again. Here is certainly one of the very best barbershops you could ask for...anywhere! Kapp.Setmore.com to make your appointment at the time that is perfect for You

I was looking for an actual barber (very rare these days) and was lucky to find Jim. I was…read moreprivileged to watch him do three haircuts (and beards) before me, all of which were impressive. It's an old school barber shop, but Jim is a younger guy with a ton of experience and also great barber lineage. Jim can run a straight razor too!! As an added bonus, Jim is well- spoken and a friendly guy. My haircut was exactly what I wanted, and I can't wait to return!

A local family owned establishment in the city for years. Passed down from father to son, and the…read morebest place in town to get a hair cut. Preserved in time, this place has not changed and has you feeling valued. I come here each year when I attend the reenactment. Great quality work, good price and good conversation.

This little hole in the wall was very dirty. Hair all over the place. Ken messed up my dads hair…read morebig time.

excellent service, great cuts, old school barber... been…read moregoing for 33 years no issues

finest barber in America a real barber shop. plus you can shop in a great shopping stripread more

Dirty, slow and overrated- I'm not sure how this place has a good reputation. It's easily the…read moredirtiest barber shop I've ever seen. The wait is always long and the haircuts are below average- they don't even brush the cut hair off of you when they finish. I think they are getting by on nostalgia because this place sucks.

Stopped by to see what all the buzz around town was about this new barber shop... This is not your…read moretypical old school barber shop. You can book appointments! Now, how many barber shops will take an appointment, no more waiting an hr to get your hair cut. Not to mention that this was probably one of the best haircuts I have ever received, especially for a barber shop. You come in, sit back and relax in a very comfortable lounge area or go straight to your barber. All the barbers here take their time with each cut and it doesn't feel rushed like most barbershops with long lines. Best part, they take cards! I definitely recommend stopping by and checking out Marky Fresh! Marco, Brooke and Brandon all do an amazing job!

Thanks Mike for the amazing haircut and 3"+ beard trim. You always do a great job but this…read moreliterally took years off my face.

Walk ins not accepted. I walked in at 2:15 p.m. on a Friday and was turned away. I guess this is a…read moresalon that only does appointments.

Clean, professional and friendly establishment. Saturday is $8 day and a great value for the…read morequality of work.

A few things: You said I booked a $25 beard trim. What I actually booked was a $32 (obviously,…read morebefore the reversal). I can show you the receipt. You said I was 11 minutes late. 11 minutes. Most dentists, doctors' offices, and social services offices provide a grace period of 15 minutes. That's a reasonable accommodation for traffic conditions. Even still, being 11 minutes late has nothing to do with me not having an empty chair when I got there. I could understand if it was 20 minutes. I arrived early to my 1st and 2nd appointments; and, the 1st appointment was good , which is why I booked the 2nd. I still waited 30-40 minutes before the second appointment began. On my 3rd appointment, I waited 10 minutes until the receptionist was off the phone just to be checked in and told that another barber would be completing my service. I said OK and was told he was finishing up. I waited another 10 minutes (while I read the reviews of the lounge) before I walked out. If we are talking about punctuality, I'll give you the 11 minutes, and you still owe me some time. I guess all those other people in the reviews complaining about your double-booking were 11 minutes late as well. You already stated in your own words, "To feel slighted is absolutely understandable and I will personally own that." There is nothing more to say after that. To accuse me of being condescending when all I am doing is telling my side tells me two things. #1, you don't know what condescending means. And #2, you don't know what accountability means. Lastly, I have never seen or spoken with a Lozell S. I spoke with a woman that day. I did not get her name. I was never asked, nor was I ever offered an opportunity to speak with the owner. If I had, I would have taken that opportunity. I am a reasonable person. I asked her if I could receive 50% back. She said no refunds. I said OK. She never mentioned a refund at all. I took it like a life lesson, and I left peacefully. I did not know I had been given a refund until after I left my initial review. Even then, I only asked for 50% back. If anyone says anything different, it is a lie. I did receive the deposit back, and it is appreciated. To anyone reading this: Read my comment carefully. Then read the response from the owner. Then ask yourself if you really want to take the chance of having to deal with this. A professional owner would have stopped at "To feel slighted is absolutely understandable, and I will personally own that." Instead, this owner would rather call the customer a liar in a Yelp review. Read the other reviews and ask yourself if you think I'm lying. This has been wild.

The atmosphere is very inviting, there is a bar and pool table and a smoke section in the back they…read moreoffer so many services such as massages, facials mani/pedi. Their drinks were amazing Dion the bartender was very professional and personable with each guest this place is for sure a 10/10 for men and women!!