This was a nice hotel in the heart of Leiden. Not too far from the train station (important when you're wheeling luggage in the rain). The hotel is in an old building with lots of charm (and slightly scary, narrow stairs). There are rooms on all three floors (no lift). Mine was nice enough - two twin beds, a table with two chairs, a desk, a hot water maker, a mini fridge, a fan, and a wardrobe. The bathroom was quite small and no-frills. Various bath items were offered: shampoo, conditioner, cream, sewing kit, and shower cap. Instant coffee, tea, and hot cocoa were also in the room, along with a couple cookies each day. There is no free internet, at least not for the standard double rooms.
I found the room comfortable overall, but the bed was far too soft/saggy for me. If I lay on my side, my leg would fall asleep eventually. Firmer mattresses would be nice. The breakfast was good - coffee, tea, juices, cereal, muesli, canned fruit, yoghurt, hardboiled eggs, a basket of bread (raisin, white, rolls, croissant), a tray of cheese and meat, and a basket of butter, jam, hagelslag, and other spreads. It was a filling breakfast - so much so that I skipped lunch or just got a quick pastry each day.
The staff was very nice. They got me into a room early (as I'd just arrived from the US and was very tired), were always helpful at reception, and were friendly and chatty at breakfast. They even let me leave my bag with them for a few hours after I checked out. I'd recommend the hotel. Wifi would be nice, though. read more