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DDM Organizing Solutions

5.0 (1 review)
Closed 9:00 am - 9:00 pm

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Home organization

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6 years ago

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Inner Space - Design and Staging - Grand entrance

Inner Space

(13 reviews)

I hired Kay in good faith. Needed some rearranging in apartment living room. A lot of measuring &…read morediscussion. I paid her $250 of agreed on price of $450. She stayed an hour. Came back a few days later and did more measuring. Just discussed her confusing ideas but nothing was done. She ignored my own suggestions and I tried to work with her. She sat 2.5 hrs sitting behind her laptop and recommended a coffee table. unrelated to project. She continued to show me fabrics + pages of coffee tables until it was stressful for me. As she got up to leave she requested another $250. $50 over the $450. She left. Said nothing, gave me no paperwork or plans. Apartment is as it was. I am a partly disabled senior. She has $500 for nothing. Elder abuse.

Let me start by saying that my first experience with All In Place was excellent. I found Kay's…read morebusiness through Thumbtack because I needed someone to help me organize my cluttered office space, living area, and kitchen. She wasn't present, but sent a colleague, Corey, to assist me. The rate for organization services was quoted as $65/hr at the time of booking. He did a flawless job and I was so pleased I hired her business for a second session to help me with the remainder of my home. This is where the trouble began. Kay along with a team of 2 other organizers from her group arrived and did a pretty quick and through job with decluttering and tidying. I was pretty pleased with the job done, however I was slapped with an enormous invoice at the end of day. I learned that I was being charged $65/hr PER PERSON. Which was not discussed prior to the booking. Kay and I had a conversation and she decided that she would give me a "discount" on the bill. I really should have stopped there, but decided to give her the benefit of the doubt and hired her to help with home decor services. Unlike other interior designers I worked with in the past, she asked for half of my design budget up front, which should have been a huge red flag for me. Although I provided her with inspiration boards, photos of our rooms, and even virtual concept renderings, I never received any substantial deliverables. Only a few haphazard inspiration boards and a janky slide deck with low resolution screenshots. When I asked for a refund, she said that it was past 30 days and I could no longer get my money back. Also something that was not discussed when I agreed to the services. I'm now convinced that her design business is nothing short of a scam and am in the process of reporting her to the Better Business Bureau in addition to filing a suit in small claims court. I would advise steering clear of this business. Look for her business on Thumbtack (she is Featured Interior Design on that platform) for a couple more honest reviews. I definitely learned the hard way!

California Closets - Charleston - Reach-In Closet, California Closets Charleston SC

California Closets - Charleston

(5 reviews)

i have waited on posting this but it is time- Our experience with California closets were not good…read morein almost all aspects of the job. First there were 2 things i have to point out as positive. We have had some communication with the owner but he does not follow up. We had some very kind and skilled installers come in early September. We ordered the closet in late March. The closet is still not completed and it is November 2022. I understood that it has been tough with staff issues but we have never once been a priority. Our closet is missing drawers, Glass doors and even wood toppers. We have some shelves and for the total cost of the closet( which was pricey) - we have not paid the balance due to waiting on those items. Im not sure we will ever see the completion of this project. I wouldve liked to have had better measurements as i have an empty space on the one side where i couldve used shelves. i still have other projects for closet and organization but i cant see why i would use California closets in Charleston Sc for another project. If you are reading this review- please look at all your closet options companies before making a decision.

We built out our laundry room after considering doing two closets in our home. CC is on the pricy…read moreside so we decide to go with the laundry area since it's so visible. They have a great selection of modern colors and textures, so it felt worth the price there. Our designer was very patient and we were very happy with the results. I'm giving 4 stars because there were a few minor issues that I sent photos about and although the designer had good intentions, she never followed through.

Closet Factory - Open wall bed unit with pull-out shelves for temporary counter space.

Closet Factory

(4 reviews)

I requested through Costco someone to come and take measurements for a desk/bookshelf in the…read moreoffice and Beth came and provided us with a design that she worked with her Autocad while she was here. We approved the design and waited about four months for the huge piece to be built. It looks wonderful and it is just what we wanted. Two countertop 4 feet pieces had to be built again and replaced because there was a gap of about .5 inch on each side that the installer told us about when he finished and he assured us it was all the way from the back wall and not just on the front which they eventually tried to blame on the wall. Even if the wall was bowed the measuring should have accounted for the variance. What is important here is that they did replace the two 4 foot pieces with two new slightly larger pieces that make it all the way to the wall and leave no gaps at all. It took some explaining to the owner/manager and he ordered the replacement pieces and this time he sent two people that had to do some disassembling but got it done in less than four hours and did a great job. The company will stand behind their work and make any repairs to make it look professional and that is why even if we had to wait a little longer we are giving them 5 stars. Very happy with the work done and if I had to use them again I would do it in a heartbeat.

LOVE our new closets from the Closet Factory! We got multiple bids and theirs was the least…read moreexpensive. That said, the quality is top notch. And the service has been excellent! We worked with Betsy Smith and she quickly understood what we wanted and presented options. She's very responsive- even after the sale is made. I have nothing but great things to say about these folks!

DDM Organizing Solutions - home_organization - Updated May 2026

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