We had a wonderful experience working with Lauren Allen at Carpet-Baggers. We were looking for…read morecarpet to make into an area rug and had a budget in mind. Lauren showed us several options we liked, and when those were more than we wanted to spend, we asked about remnants. She gladly took us to the warehouse, where we found the perfect carpet within minutes. We placed an order to have it cut to size and bound. After we got home, we realized we needed a little extra length. We contacted Lauren, and she took care of the change without any fuss. When we returned a couple of weeks later, the rug was rolled up and ready to load, along with the extra carpet pieces we can use for runners or smaller rugs later. Lauren was helpful and pleasant throughout the entire process. We especially appreciated that there was never any pressure to buy. It was a breath of fresh air, and we'll gladly return to Carpet-Baggers for our future rug and carpet needs. Thank you, Lauren--keep up the great work!

From Sales to Installation, it was a pleasure working with Anthony who helped me choose my carpet…read morethat is beautiful and practical for our family. The BONUS was Brian and his installation team! They carefully moved our furniture and went to work Our stairs and 4 large bedrooms were carpeted, bedrooms reassembled, and vacuumed in 6.5 hours! I thought it would be a 2 day job! It looks amazing. I'm having some custom rugs made for downstairs and they will surely have our business.

I was new to the Charleston area, in a new house. I wanted my garage floor done. I checked out 4…read moreor 5 companies offering similar floor finishing treatments, and got a quote from two. I chose Patriot for two reasons: their quote was competitive, and they are a family business. I'm so pleased with the results; I heartily recommend team Patriot. I was up against a deadline, and Patriot was with me every step of the way. I had an issue along the was, and Patriot stood behind their product and team, and resolved it beyond my expectations. These guys know customer service, and take pride in their work. Give them a try.

The entire process was exceptional and a major shout out to Nadean, who was super responsive and…read morequick to answer questions. The garage looks amazing and they couldn't have made it any easier as a customer!

Avoid at all costs. We had them remove linoleum in our kitchen (at least that's what they billed…read moreand we paid for. Found out after a water loss that additional damage resulted from them not removing the linoleum and just placing the laminate flooring over it. Yet they got paid and we didn't find out until it had to be pulled up. Shady. They don't stand behind their warranty either. The flooring installation in the upstairs bathroom was installed incorrectly and they didn't clean the debris from before installing. We tried to get them to fix under warranty and they claim we need to pay for their installer to come out and if he agrees it was the installer fault they'll reimburse us. This isn't how a reputable business should operate. If you're going to hire them you better watch them the entire time or they will cut corners. Spending time in small claims court wasn't how I wanted to resolve this, but since they won't do the right thing we'll have to see if a Judge agrees with us.

WARNING TO OTHERS: Do not hire this company. They will take your money, do substandard work, refuse…read moreto fix their mistakes, and abandon you. Save yourself the time, money, and stress - hire a reputable company that stands behind their work. Goose Creek Flooring - Do Not Use This Company Defective Work, Abandoned Project, and Refusal to Make It Right I hired Goose Creek Flooring to install flooring in my 2,300 sq ft property. I paid $3,000 for labor (I provided all materials). What followed was a nightmare of unprofessional conduct, defective workmanship, and complete abandonment of the project. What Went Wrong: Floor bubbled throughout, the tounges were broken during instalation- see pictures **Defective Installation:** - Company sent ONE installer to complete 2,300 sq ft in extreme heat with no air conditioning - During installation, I noticed and photographed improper cuts that would cause bubbling - TWO separate contractors on-site confirmed my concerns - The installer dismissed all warnings (I have the recorded voice message) - The floor bubbled exactly as predicted - The work was so defective I could not sell my home without hiring another company to redo it **Abandoned Project:** - After the defective installation, they promised multiple times to return and fix the issues - They never returned - I reached out repeatedly - no response - My partner reached out repeatedly - no response - I specifically contacted their estimator Wander on September 7th and 8th - for final chance to corret the problem, no response - They completely abandoned the project after taking $3,000 **Contradictory and False Claims:** - First, they claimed they couldn't return because I hadn't paid a $1,000 balance (payment was due upon completion - they never completed the work) - Then they claimed they told me to use that $1,000 to hire another company - They falsely claimed I "changed the flooring on installation day" - completely untrue and provably false with receipts and security footage - Their own estimator Wander viewed, approved, and praised the exact flooring during the initial estimate **Unprofessional Behavior:** - Demanded $1,000 payment for defective work - Threatened to place a lien on property (they have no contract with the property owner) - Made repeatedly contradictory statements in writing - Refused to take responsibility for their defective work - Blamed the customer instead of admitting their mistakes ## What I Have Documented: - Receipts and purchase records - Security camera footage - Photos of the defective installation taken during the work - Written assessments from multiple contractors - All communication records showing their abandonment - Their own contradictory statements in writing ## The Bottom Line: I paid $3,000 for completely unusable work that had to be entirely redone by another company. Goose Creek Flooring took my money, did defective work, ignored warnings from myself and other professionals on-site, then abandoned the project and stopped all communication. **I am now pursuing legal action for full refund, replacement costs, and damages.** I tried and tried to settle this but they refused. I have countless of footage, voice messages and emails to show proof if anyone needs it. **WARNING TO OTHERS:** Do not hire this company. They will take your money, do substandard work, refuse to fix their mistakes, and abandon you. Save yourself the time, money, and stress - hire a reputable company that stands behind their work.

My husband and I decided to renovate our house. A friend of ours suggested them and we were a bit…read moreskeptical about them at first since we didn't knew them at all. However, they did such a terrific job! We hired them for the finish and trim, and they did not disappoint. The communication was great, their prices are decent, and their works are good quality. Totally will hire them again.

Friendly, but not pushy. Professional. Helped with the decision. We selected Palmetto for carpet…read moreafter talking with several sources. Stacy worked with us. Installation was excellent; we're completely satisfied.

I am so pleased with their customer service and installation! Very courteous and prompt!…read more And...the job was actually less expensive than the "big box" had quoted us!

Received some very efficient knowledgeable help. It was too…read morebad the tile would take so long to get in and the prices were SO high when compared to similar-looking products made of the same material at Home Depot or Lowes so I just went that route instead.

I have been to many tile shops over the years and this one I have to say is one of the best. The…read morestaff are extremely knowledgeable friendly and helpful. I make this point because I have been to some tile shops in the Charleston area and the attitude and snobbery of the staff stink. Some places even ask if I scheduled an appointment. Not here, all the staff were down to earth and knew the products inside and out. They assist with thoughts plans and ideas giving constructive opinions as needed. They have a massive high end inventory of all sorts of tile and the equipment to install it. They spend time with the customer until the customer is satisfied. This will be my location for any future tiling jobs that I need to do in my house and I know I have the back up and expertise of the staff at this store to get the job done.

Flooring Factory replaced all of the flooring in our house. I'd hire them again, but we don't have…read moreanymore flooring that needs an upgrade. I highly recommend this company. They were very helpful in the show room and gave us a variety of options at various price points. They are really easy to work with, accommodating, and genuinely nice people. Julie is extremely on point with communication too! She made me feel like we were in good hands during the entire process.

10/10 experience with this Team. We hired them to replace carpet with re-engineered floor in our…read morenew home. They were very communicative before the project (with pricing, availability, etc) as well as during the actual install. There was a bit of a difference between the existing floor vs what we ordered, so the Team called to confirm we were OK with the difference prior to install. We appreciate the white-glove treatment and the team did a fantastic job. would recommend highly for any other jobs!

We purchased "starter" furniture when we moved to the area a few months ago. Since then, we visited…read moremany furniture stores, in-person and online. The experience we had with J&K Home Furnishings was outstanding due to the excellent skills and service provided by Interior Designer Karen Johnson. I worked in publishing and our former home was decorated in modern lodge style, thus my color preference. The color of the leather pieces is not for everyone, but it brings warmth and happiness to us.

The need to replace a living room chair had become somewhat of a joke in our household. It's been…read morea difficult almost 3 years so 'the chair' kept getting pushed down the list of priorities. That was, until a Black Friday ad showed up on our TV and my hub called out, "Hon, come look at this chair." "Yeah, it could work," I casually replied. I had a plan. First thing, Small Business Saturday, I stopped into J&K Furnishings in the Belle Hall Shopping Center (Long Point Road) as soon as it opened. I was approached immediately by Karen who took me over to the advertised chair. She was knowledgeable and patient, even knowing that there would be no sale. I was there just to check out the chair. Yes, it was comfortable, genuine buttery leather, priced well and was exactly what I wanted. I told Karen that I'd be back the next day with my husband. We returned on Sunday and worked with Ryan who also was patient and low key. He closed the sale. We both appreciated that he did not try to upsell a higher priced chair or other items. We actually asked for a protection plan. Delivery was set and confirmed with an automated phone call. The drivers called as they were on the way. The chair is perfect ... even our our fur son approves! The entire experience was easy. If you're looking to feather your nest, or freshen up tired decor, be sure to check out J&K. I know you'll be satisfied.