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    Tidy Spaces

    5.0 (1 review)
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    Services - Tidy Spaces

    Home organization

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    6 years ago

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    Inner Space - Design and Staging - Grand entrance

    Inner Space

    (13 reviews)

    I hired Kay in good faith. Needed some rearranging in apartment living room. A lot of measuring &…read morediscussion. I paid her $250 of agreed on price of $450. She stayed an hour. Came back a few days later and did more measuring. Just discussed her confusing ideas but nothing was done. She ignored my own suggestions and I tried to work with her. She sat 2.5 hrs sitting behind her laptop and recommended a coffee table. unrelated to project. She continued to show me fabrics + pages of coffee tables until it was stressful for me. As she got up to leave she requested another $250. $50 over the $450. She left. Said nothing, gave me no paperwork or plans. Apartment is as it was. I am a partly disabled senior. She has $500 for nothing. Elder abuse.

    Let me start by saying that my first experience with All In Place was excellent. I found Kay's…read morebusiness through Thumbtack because I needed someone to help me organize my cluttered office space, living area, and kitchen. She wasn't present, but sent a colleague, Corey, to assist me. The rate for organization services was quoted as $65/hr at the time of booking. He did a flawless job and I was so pleased I hired her business for a second session to help me with the remainder of my home. This is where the trouble began. Kay along with a team of 2 other organizers from her group arrived and did a pretty quick and through job with decluttering and tidying. I was pretty pleased with the job done, however I was slapped with an enormous invoice at the end of day. I learned that I was being charged $65/hr PER PERSON. Which was not discussed prior to the booking. Kay and I had a conversation and she decided that she would give me a "discount" on the bill. I really should have stopped there, but decided to give her the benefit of the doubt and hired her to help with home decor services. Unlike other interior designers I worked with in the past, she asked for half of my design budget up front, which should have been a huge red flag for me. Although I provided her with inspiration boards, photos of our rooms, and even virtual concept renderings, I never received any substantial deliverables. Only a few haphazard inspiration boards and a janky slide deck with low resolution screenshots. When I asked for a refund, she said that it was past 30 days and I could no longer get my money back. Also something that was not discussed when I agreed to the services. I'm now convinced that her design business is nothing short of a scam and am in the process of reporting her to the Better Business Bureau in addition to filing a suit in small claims court. I would advise steering clear of this business. Look for her business on Thumbtack (she is Featured Interior Design on that platform) for a couple more honest reviews. I definitely learned the hard way!

    Tidy Spaces - home_organization - Updated May 2026

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