Dr. Tien is truly exceptional. From the very first consultation, he made me feel heard, comfortable, and completely confident in his expertise. His approach to Botox is incredibly precise and conservative--in the best way. The results are natural, refreshed, and never overdone. People constantly tell me I look well-rested and glowing, not "worked on." The entire office experience is just as impressive. The staff is warm, professional, and attentive from the moment you walk in. The office itself is clean, modern, and calming, which immediately puts you at ease. Appointments run on time, communication is clear, and every interaction feels thoughtful and patient-focused. What truly sets Dr. Tien apart is his surgical skill and attention to detail. He takes the time to explain every step, answers questions thoroughly, and genuinely cares about safety and long-term results. His hands are steady, his eye is artistic, and his expertise is obvious. If you're looking for a physician who combines top-tier medical skill, refined aesthetic judgment, and an outstanding office experience, Dr. Tien is unmatched. I wouldn't trust my face--or any surgical procedure--with anyone else. read more

Very very Rude staff! Over phone and in person. They were not kind and seemed surprised and put out for my needing the care plan credit card to pay for the service. In preparation for wisdom teeth surgery, the clinical staff did not explain anything that was happening to my 23 year old daughter. This made her very anxious which delayed the procedure because she needed to calm down before anesthesia. She walked away with a bloody mouth full of gauze, 1 tiny ice pack and 1 measly extra gauze pad. For such a nice place and a routine procedure, one would think we'd be satisfied, happy customers. But it was strange, from beginning to end read more

Dr. Tien and his staff are the best! Getting my wisdom tooth taken out here couldn't have gone better. I quickly got scheduled for an initial visit where he answered all my questions about the surgery and recovery. A week or so later I came back for the operation, which was easy and quick. They made me feel relaxed before going completely under. When I woke up I asked when they were going to start! My recovery was great and the doctor also hopped on the phone with me when I had a question about my medication. I was reimbursed for the co-pay within a month and a half. Highly recommend Dr. Tien! read more

Care was great. Billing was highly irregular even as my insurance provider told me. I feel that I was upsold and hustled. ~$500 for some antibiotics and generic painkillers for a standard wisdom teeth extraction. I understand insurance may be to blame but I had to call them to get my reimbursement back after the insurance chipped in after i paid in full up front on the estimate. The estimate was 1/3rd of what they billed my insurance. Probably should have done more due diligence and read the reviews below before I consulted them read more

I was referred here for my wisdom teeth extractions. Being a bit older I was very apprehensive, and was not really looking forward to it. Let me tell you, this team had it together. From the front desk staff to the medical assistant Billie, it was first class care. Each step was clearly explained, I was reassured by their thoroughness and kindness. The day of the procedure went perfectly and my healing was very good. I had pain (of course) but it was very manageable and everyone checked on me before during and after my treatment. Dr. Tien is a great doctor and his kind and calm demeanor really sets an excellent tone for patients. Highly recommend! read more

So excited my dentist referred me to Dr.Tien for wisdom tooth extraction! I was so nervous after watching countless YouTube videos but Dr. Tien delivered on ALL his promises!!! (Minimal bruising and pain! Nothing like what I was expecting!) I got two wisdom teeth pulled and though my quote was a little pricier than a quote I got at another office, I felt great immediately after and every day since! The office is modern and beautiful, and the staff is so friendly and accommodating. Will be back to get my other two wisdom teeth removed ASAP! Thanks again Dr.Tien!!!! read more

Dr.Tien was unbelievable! This was my first time getting botox and not only does it look AMAZING and super natural, but he took the time to explain everything and answer all of my questions. They applied a topical lotion that relieved the pain of the needle and i barely felt anything. The staff is super helpful and it was an overall amazing experience! read more

My bill was re-processed (yes it was processed AGAIN) and sent out on 9/13/2018. It is now 10/08/2018 - about 8 months after the procedure and I still have not received my money back. Y'all are killin me. Whyyyyyyyyyyyyyyy. What is so complicated about sending out money in a timely manner???? read more

I am super pleased with the service I received at DC Surgical Arts! I called a day prior and was able to get an appointment right away. The location was easy to find tons of parking. Their office was so inviting I loved it. Dr. Tien and his staff were so exceptional. I hate dental work but Dr. Tien was so patient and he made me feel super comfortable. My extraction took no time I highly recommend Dr. Tien for dental work. Five stars isn't enough superb job! read more

I do not recommen this office or Dr Scott Rothenberg. They first started out by a bait N switch on me switching Tien for Rothenberg. In a state of great need I could not forgo dental assistance anymore and took a chance. So we have Bait N Switch and then we have over billing. They overcharged me by at least $500.00! They follow up with refusal to give me my teeth ( claiming false state legislation) and falsified their records to reflect the overcharged services. To top it off they gave me another person's medical records ! A nice looking office can't replace ethical and human medical treatment and this is not the office to find it. When you're asked to pay out of pocket up front, like any other business...don't do it. Dishonest people don't bode well for a good experience. read more

The staff was very friendly and courteous. We saw Dr. Blais for a consult. He was very friendly, nice and thorough. He answered all of my daughters questions and took his time with her. He explain the procedure thoroughly. Would definitely recommend him to my friends and family. read more

This might be a good place to get dental work done, but only if money is no object, and clear and consistent communication is no object either. What I was told orally about billing and insurance never matched what actually happened. I was given an estimate in which I was supposed to pay 2700 dollars, and insurance would cover another 1000. It was surprising to me that I'd have to pay so much out of pocket, since I had two active dental insurance policies. But orally, they reassured me that this was the official estimate, but probably a larger chunk would be reimbursed. After the procedure, weeks passed...I heard nothing about a refund. I looked at my insurance statements online, and saw that even less was covered than the estimate. I called the DC Surgical Arts Office, and got vague reassurances that they had to wait and see, and it often took months. Before my appointment to check on the procedure, I still had gotten no refund, so I sent a lengthy email asking for clarification of my billing and refund status, and postponing the appointment. I got a phone call from the office, and again was vaguely reassured that they always "fight for their patients" with the insurance company, and it often took months. They would call me back to update me, they said. I heard nothing more for weeks...and then I got a bill in the mail from DC Surgical Arts for 450 dollars MORE than the 2700 dollars I'd already paid, and it was stamped "Past Due" even though it was the first I'd heard of the bill. I'm going to contact them, but I have low expectations about fair dealing or sticking to their oral reassurances. I do not recommend this place, unless you literally don't care about price or about businesses sticking to their oral reassurances. read more

Dr Tien is a personable, professional and highly proficient oral surgeon. My tooth extraction was smooth and efficiently managed by all at DC Surgical Arts. The highest compliment that demonstrates Dr Tien's surgical expertise is that I did not need to take any pain medication post surgery. If you're looking for a friendly, caring and highly skilled oral surgeon, look no further than Dr Tien. read more

Dr. Tien and the complete staff at DC Surgical Arts are exceptional. I had anxiety for years about having all four of my wisdom teeth extracted. I finally decided to do it and I'm glad it was done by Dr. Tien. One week post-op and I can honestly say I experienced no pain and minimal discomfort. The staff was extremely attentive and took appropriate precautions during these extreme times. I woke up and felt nothing. The post op instructions were clear and concise. Highly recommend this provider and office to anyone! read more

Before my appointment at DC' Surgical Arts I received three text messages. The first two messages, sent the Friday before and the Tuesday before my Wednesday 9 AM appointment were reminders asking me to confirm that I was going to be at the appointment. The third text message which was sent at.7:38 am on the morning of my appointment, said "Please don't forget to complete our online registration form". This was the first time that the registration form was mentioned, and I received it 20 minutes before I had planned to leave my house. The form itself was the longest registration form I have ever filled out for any doctor I have ever visited. The doctor's office had to have known how long the form was, and how long it would take to fill out. Why was the form sent mere minutes before my appointment? In my attempt to comply with the doctor's request to complete the form I left my house late. I was rushing and got lost because I was not familiar with the area. I ended up missing the appointment and was charged a $200.00 fee. It seems to me that the entire situation could have been avoided if I the office had sent me the request to complete the registration materials in a timely manner. read more

Had an extraction and implant with Dr. Tien. My experience far exceeded my expectations. I felt very safe, no fears with COVID, excellent communications by Dr and staff before, during and after procedure. Had no swelling, very little bleeding, and only pain for first day. Did not need pain medication. (took only once or twice). The procedure was perfect. I highly recommend Dr Tien and his office. read more

Dr. Tien and his staff are wonderful! The office is very posh, modern, clean and welcoming. I went for Botox injections and am VERY happy with the results. Dr. Tien takes time to discuss your treatment and is very personable. I will be returning for future treatments and highly recommend this practice. read more

Beware, beware, beware. Unnecessary procedures performed, questionable charges, and aggressive selling. SEE UPDATES BELOW. Now they want to extort me over this review. ----------------------------- I recently came for a simple tooth extraction and was charged out of pocket over $1000 and counting, and that's after insurance. It was an emergency, because of an infected root canal, and unfortunately didn't have the wherewithal to properly think it through. In retrospect, I was completely taken. First off, I was asked if I wanted pain drip over and over, even though it was clear that it would not be permissible, because I had just eaten. The cost for the drip would have been $500 dollars. To push pain killers that should not even be allowed is deplorable. Second, I had a far back tooth removed. Generally this is a few hundred dollars at the most. However, I had a bone graft done and related procedures which pushed the cost up by another $700 dollars. This is clearly not covered by insurance, but they suggested that it would be. Also, they didn't really present any options and that a bone graft is completely optional and not necessary. Thirdly, and I should have seen this as a huge red flag, the amount of paperwork and waivers they want you to fill out is specifically designed to put you in collection and recover any charges. When a dentist asks for your driver's license number, that should be a warning sign. Fourthly, I was asked if I wanted to do biopsies on my extracted tooth. Another $500 dollar expense. I said no, but they wanted to send it anyway and waived the charge. Today I received a bill for $188 dollars from the lab for the tests. The office told me I had signed the waiver and to contact the lab. So if I had gone along with them, it would have been over $2000 in getting a tooth extracted. Out of pocket. They still managed to extract both a tooth and a $1000 from me though. Beware, beware, beware. -------------------------------------- Update: I keep receiving LabCorp bills for the biopsy that I did not approve. They told me to ignore it, but just received another bill because DC Surgical tried to get it covered by my health insurance which was of course denied. This is never ending. Update: I have been told DC Surgical will pay the lab, but only if I remove this review. Full extortionist email below: "We are ready to take of the LabCorp bill for you as a courtesy. We will need you to please update the reviews so we can take of this bill in a timely fashion. Please have updates completed by March 29, 2017. After this date we will no longer be responsible for the bill." read more

If you are looking for a surgeon, do not go here! If you are referred here by your dentist, beg them for another referral, anyone other than Dr. Tien, and his rude staff would be better. Dr. Tien is probably one of the most condescending people in DC (including the President whom I can only assume he takes communications cues from). While he is not guilty of criminal malpractice, he will take every opportunity to tell you how much money their practice brings in. And to be honest, if I made a living off of overcharging my customers, I would be much more financially successful too! Initially, the staff will say anything to get you in the door. However, once you have the surgery, they quickly back out of their promises and commitments to you the patient. Quite simply the office is either inept or lazy as they will not do their due diligence to ensure that any estimate they give you for a surgery is accurate. If you are like me and you dare to question their post-surgery price changes, his assistant Rene will threaten to destroy your credit by sending you to collections. Looking around Yelp, at first, I was surprised at all the positive reviews. However, I would soon learn the unfortunate cause for all the happy talk. If you are one of his billing victims and you take to Yelp to warn your fellow countrymen; brace yourself for a call from an angry Dr. Tien in which he will not only brag about his "amazingly successful practice" but also threaten to sick his team of lawyers on you. Please learn from my mistake and go somewhere else. At first, I thought they were just desperate for cash and needed to find new and innovative ways to get money in the door. However, after talking to Dr. Tien, I (unfortunatly) know way more than I ever would want to about how successful he is. I would, however, posit that most people would make more money if they could back out of promises and demand additional money from their patients. If you do not like being overcharged or threatened with lawyers, please learn from me, and avoid this place at all costs. Note: It is my hope that those who have been harmed by Dr. Tien would read this review would feel emboldened to stand up to Dr. Tien, and post their own honest review. For those out there that have been bullied into silence, please read this article on your 1st amendment right to post a review. read more

Dr. Tien is extremely nice and professional. He extracted my two wisdom teeth and I never felt any pain for the entire day and week after! He helped to calm me down and make me feel comfortable with the procedure. Highly recommend Dr. Tien for all oral surgeries! read more

Dr. Rothenberg and his staff are fantastic! I had a wisdom teeth extraction and the entire process was clearly articulated while being up front about costs. My dental insurance provided coverage for the wisdom teeth but was up in the air for covering anesthesia. Dr. Rothenberg called me the night before the appointment and laid out a plan where I would only pay the amount discussed regardless of insurance coverage. I was pleased to hear and moved forward with the process. As an added bonus, they were able to supply all of the prescriptions needed after the extraction without having to visit a local pharmacy. As a super bonus, Dr. Rothenberg called the same evening to check on my recovery status. I've never been called by my doctor especially after hours prior to DC Surgical Arts but they do seem to add a personal touch other oral surgeons do not. On a side note, the interior design of the office is top-notch. read more

Just got my wisdom teeth out with Dr. Tien. He is so personable, professional, and great at what he does. I really feel like he cares about his patients. I also felt little to no pain with the surgery, which I know was due to his hard work. The office is beautiful and modern and staff are all great. Highly recommend! read more

EXCEPTIONAL ORAL SURGERY PRACTICE! I had a very good experience with a surgical extraction of my wisdom teeth. Highlights: 1. Professional and attentive front desk staff 2. Knowledgeable surgical assistants 3. Face to face consultation with Dr. Tien who explained the risks and benefits of the procedure. 4. Expert surgical skills 5. Thorough and clear post-operative instructions 6. A follow-up call by Dr. Tien the next day (weekend) read more

Dr. Tien and his staff go above and beyond to make sure you're satisfied. Dr. Tien is not only the best at what he does but he has amazing bed side manner and a friendly disposition that can make even the most nervous of patients feel comfortable. I would 100% recommend this place to friends and family. read more

I wish I had read the low rating reviews before signing up with them as their billing is really the painful part. Wasted 6 months of cat and mouse with insurance and their billing dept. long after the extractions were complete. Overall a shortfall of at least $1,800 was directed to them by insurance but not refunded to us. I will be telling our long standing primary care dentist not to recommend these guys. read more

I have great results from Dr. Tien's work. His chair side manner is excellent and he is quite gentle. I trust his work and appreciate that he doesn't try and upscale me on products that I don't need. He also doesn't push more fillers or Botox than is needed. That conservative approach is very much appreciated in a business where doctors push hard and you leave their practice looking a Real Housewife. read more

Dr Tien did Botox injections for me. He is extremely professional and very personable. His manner alleviates any anxiety you might have about the procedure. Due to good numbing there was remarkably little pain associated with the injections. The staff at DC Surgical Arts are also very kind and competent. I would highly recommend if you are interested in looking younger! read more

Dr. Tien and his team are truly extraordinary. I am in a phase of life where I need extensive and major restorative dental care and it fills me with great anxiety. I felt support, a deep level of expertise and commitment to excellence from my very first interaction with everyone at DC Surgical Arts. My surgery (extraction, plus implant placement) was a success and Dr. Tien called me the next day to personally check on me. He also personally responded to my follow up emails a week later! He is committed to the best outcomes for his patients and he truly cares. I also found their COVID mitigation strategies to be excellent and appropriate care was being taken all around. They really do such a great job! read more

I went for the first time on a Groupon for a small amount of Botox. The doctors there are not medspa doctors, they're actually MD's They are very up front with you about what you have injected where and their MD background makes the whole process less stressful, they're extensively trained. Since the Groupon, I have gone back for more Botox and some filler. It's no more painful than a couple of bee stings, but the end result is well worth it. From beginning to end the experience was tpo notch. read more

Dr. Scott Rothenberg is a superb Dr! I recently got 2 wisdom teeth extracted. We really went through my surgery options. I felt good going into surgery. Then, it was time to discuss payment and insurance, all that good feeling went away. As a cavit, I thought my surgery was covered my insurance, so when I saw how much I had to pay out of pocket, it took my off guard. She did a terrible job explaining the charges or trying to ease my stress tears (a lot of tears). It was the first and only time I ever felt like a dollar sign and not a patient. I would recommend Dr. Rothenberg, but he needs better staff around him. Every bit of manner and ease he worked hard to put me in, was quickly taken away by an aggressive sales person. read more

I've just finished a year of care at DC Surgical Arts (Dr. Tien and his team) for a tooth extraction and implant. My outcome is excellent and I couldn't have asked for better treatment. Dr. Tien is an expert oral surgeon and very personable and caring, always making sure I was comfortable and procedures were painless, and patiently answering any questions. I could always trust his expertise and skill. Dr. Tien's team is also thoroughly skilled and professional, and all equipment is state of the art. Thanks to Dr. Tien and his team, my oral surgery & implant experience was actually pleasant! I always knew I was in the best hands and highly recommend DCSA. read more

Couldn't be more happy with Dr Tien and the whole team:) Dr Tien is very caring doctor, he made sure to answer to my concerns and make me feel comfortable about upcoming procedure. The office staff are also so organized and were always available to help out with questions I had. Overall I would definitely recommend dr Tien if you are looking for someone who knows what they are doing and who pays great attention to details as I had pleasant experience and I can say that I made a right decision choosing this office. read more

Where to begin with my experience at DC Surgical Arts. I went there for a wisdom tooth extraction consultation upon my dentist's referral (I've since told them to reconsider referring patients here). The front desk staff is rude, a common thread in reviews here, but that isn't a big deal to me. What is a big deal is that they charged me $110 for the consultation, and $250 for a CT scan. Now, I see that Dr. Tien responds to all financial/insurance complaints here with the same response: it totally depends on what your insurance is willing to cover/ we can only provide estimates/ blah blah. Sure, I can follow that reasoning in some cases. But you want to know how I know this is total bullshit in my experience? The next surgeon I saw for a second opinion actually used my insurance, rendering the consultation completely free of charge. After speaking on the phone with my insurance company, I uncovered that DC Surgical Arts did not even attempt to use my insurance for the consult. As many of you probably know (wish I had), most major dental insurance companies cover one wisdom tooth consultation. SO THAT SUCKED. $360 down the drain to a place I would never allow to operate on me. On to that. Dr. Tien recommended a biopsy of a "cyst" that would cost me $1,000 out of pocket (not covered by my insurance). After seeing another surgeon, talking to my dentist, and doing my own research using my X-rays, I realized that that was complete bullshit (notice a theme here?). He even said it could be cancerous in an attempt to scare me into shelling out the $1K for the biopsy. What he called a "cyst" was really just a shadow where debris was getting stuck (gross I know) due to my impacted wisdom teeth. I have since had the wisdom teeth extraction at another practice, and once the tooth was removed the surgeon cleaned this area well and voila - the shadow was completely gone in my follow-up X-ray. I even told the surgeon exactly what Dr. Tien said and she laughed and explained in scientific detail what was actually going on (hint - not at all what Dr. Tien had told me). Additionally, Dr. Tien recommended getting a coronectomy for my bottom two teeth due to how close they were to my nerve. Dr. Tien clearly did not have confidence in his ability to remove the teeth without severely damaging the nerve (something he should have been able to do imo). The second surgeon I saw informed me that if we did the coronectomy, the open wounds would continually get infected and there would be a less than 1% chance the roots would grow up and away from the nerve - something that Dr. Tien all but assured me would happen over time. So, either Dr. Tien is a professional scammer, or he is a terrible surgeon. Not sure which is worse tbh. Regardless, he is someone I would never trust to operate on me. Side note - the procedure went perfectly well with the surgeon I ended up using, with zero complications. Could not be happier I cancelled my upper wisdom teeth extractions and bottom teeth coronectomy with DC Surgical Arts - especially since everything would have cost me close to $2,000. TLDR; I do not trust Dr. Tien's surgical abilities based on the bullshit he fed me during my wisdom teeth extraction consultation; the front staff is rude/incompetent and did not use my insurance for the consult, when they absolutely should have (costing me $360 instead of $0); one star for the nice saltwater fish tank to get acquainted with in the waiting lobby (especially thoughtful of them since Dr. Tien was 30 minutes late for my consultation). read more

I have a voucher for Juviderm and for Botox from Living Social. They expire on March 27, 2019. When I called for an appointment, I was told they were no longer accepting these vouchers. This is a scam. Do not call this office! read more

I had a great experience at DC Surgical Arts. Dr. Tien and Dr. Rothenberg are two amazing oral surgeons, they are friendly, knowledgeable, and take the fear out of dentistry. They treat their staff and patients with a level of care and respect that is refreshing. They take the time to make sure all of your needs are met and that you are comfortable throughout your visit. Also I want to say thank you to Maria and Polina for caring and helping me to understand my treatment. Thank you DC Surgical Arts. read more

If you are scared of dentistry, like I am, you cant be in better hands than with Dr. Tien. He not only is a very skilled and fine oral surgeon, which is quite obvious, he is the Nicest man, quite cheerful. He is very concerned with your comfort and and puts you at ease and is always making sure you feel safe and pain free. I have never written any kind of review for any Doctor or Dentist before, but I want to help someone else who might be seriously scared like I was, to choose Dr Tien. I also want to say that Dr Tien understood that money was an issue with me and I was on insurance and he treated me with the same respect as anyone paying him large sums and he did a couple of things to reduce my pain that were not covered by my insurance, gratis. Trust me, he's just great. You just won't find better. read more

I am a patient of Dr. Tien at DC Surgical Arts, and recently had four wisdom teeth removed. Two teeth were impacted, and embedded quite deeply into the jaw bone. I cannot say enough great things about Dr. Tien and the practice. First and foremost, they took exceptional care of me and my health at every stage from consult to surgery, operation to post-op recovery, including in the days and week that followed. Maria at the front desk is efficient and responsive. Paulina is highly experienced and answered every question thoroughly. Dr. Tien is smart, thoughtful, and was very responsive to my needs. He explained the complexities of the surgery, potential risks and probabilities of various outcomes, and the healing process in a straightforward and intelligent manner. He is easy-going and has an excellent beside manner. The facilities are spotless and modern. I received general and local anesthesia without issue and picked up my meds from the practice (though I could have gotten them from my pharmacy). It's been a week since my operation and I'm healing well. I know this because I had a conversation by phone on day 1 with Dr. Tien and Paulina, and had a check in with them today. Sidebar: The surgery itself is intense and requires sufficient recovery time. I was not out shopping two days later like some friends who did their wisdom teeth extractions in college had described to me. I thought I had a high pain threshold but this has been (and is still) beyond. Follow the instructions carefully and you will reduce significantly your chances of dry sockets. read more

Dr. Tien is the best in town for Oral Surgery and his team also! I recommend him for anyone in search for an oral surgery doctor to take their pain away. read more

Excellent pair of doctors. I'm a patient and I could not be happier with the treatment I received. They make you feel absolutely comfortable and have excellent bedside manners. I have referred numerous people to this practice. Receptionists and techs are friendly and very courteous. read more

I was very happy with Dr. Tien, Dr. Rothenberg, and the entire staff. Their office is impressive and state of the art, and they're an exceptionally warm, competent, caring team. I had an unusual experience because my wisdom teeth were deeply embedded and I ended up getting an abscess. But they were completely on top of it. Dr. Tien met me after hours at the office multiple evenings, and as soon as it was clear I had an infection, he rushed me right to the hospital and drained the abscess himself (at 3 am!). He not only runs a busy private practice but is an attending physician at a major hospital, but he was extremely responsive by phone and text message over the weeks that followed. He's also just a great guy -- warm and caring, a fantastic bedside manner. So I certainly wouldn't wish my experience on anyone -- but it was no fault of DC Surgical Arts, and I'm grateful that I was in their care during the ordeal. (Also, to reassure anyone who is about to get wisdom teeth removed, I should add that I went into this knowing that I had some weird tooth and mouth issues. Getting an abscess is extremely rare. In fact, I was apparently the first patient of theirs who ever had that happen.) P.S. I was just told by my company's HR department that I needed a doctor's note to confirm that I was out for a week for health reasons. I emailed DC Surgical Arts and got back the note I needed within half an hour. All in all, if you have to go through a painful, complicated wisdom-tooth extraction, do it with Dr. Tien and company! (Think they'll adopt that as their new slogan?) read more