Good points:
1. I think Dr. Farshey does good work, I had basically no pain after (though I really didn't have pain before the procedure, more just sensitivity).
2. I was able to get in quickly.
3. The dental assistants were great.
4. Office is clean, modern.
Bad points:
1. Jennifer at the front desk is so rude. I wanted to make sure my insurance was accepted, so I asked about the insurance, then scheduled. I did make a mistake here, I should have checked with my own insurance first. Realizing my mistake, I looked at my insurance, and they weren't listed. I then called the insurance company to check and, again, no luck. I called Jennifer back to cancel and she was clearly miffed - "I know we work with that insurance, but whatever if you want to cancel I will cancel it". I cancelled. Then, while looking for a new endo, I stumbled upon the same practice, which had the doctor's last name listed as "Farshisheh". I EVEN CALLED THE INSURANCE COMPANY REP TO GET THEM TO FIX IT because that is frankly unfair to the doctor. Then, I called Jennifer back, tried to explain this error and that I had tried to get it fixed, and she totally cut me off before I could get the words out with "I know we work with them. I'm sure of it. So what do you want me to do? Do you want to reschedule?"
2. This place is CRAZY expensive. I did get sucked into the 3d x-ray at $325, BUT it led to a correct diagnosis. Also, I decided to get the nitrous gas, and it was $175. This stuff usually costs between $30 and $100, so I was pretty shocked at that. Additionally, I hit my annual maximum (1700) on ONE TOOTH, plus had a balance due.
3. I wouldn't recommend this guy to people who are hard to numb because he doesn't want to hear about it. I was seen on two visits (yes, he does root canals with two visits. They won't tell you this until you have finished the first one. SURPRISE!!!). The first round of shots were fine, then he left the room. He comes back in, gives me another round of shots and immediately starts drilling. I was in pain and made him stop, and he tried telling me it was just pressure that I felt and that they can't do anything about that, to which I replied that this felt like a pin being stuck through my tooth into my cheekbone. Got a few more shots, then immediately started drilling again. Then, he tells me "you know, I've given you twice the numbing that I give any other patient." I could not care less about what you give others if I can still feel it.
4. I really wouldn't recommend this guy to people with dental anxiety. Y'all, those of us with anxiety are harder to numb, it's a fact. But, when someone doesn't believe you aren't numb, gets annoyed, basically tells you that you are being ridiculous it isn't helpful. To add insult to injury, when we finished the procedure he gave me this talk about how my anxiety was so bad and I needed this prescription next time to calm me. And, I actually got this talk twice, because he came to the front desk with me and mention it again within earshot of other patients. For me, that WAS a good level of anxiety. He was so insistent with the prescription I took it, mostly because I hoped it would keep me from clocking him next time.
5. It was about 3/4 of the way through the procedure before he finally turned up the nitrous enough. For the love of all that is holy PLEASE turn on the gas at a decent level. I've had nitrous before and it doesn't feel like $175 of nothing.
6. On visit 2, I did take the prescription, and it did nothing for me except cost my husband time off of work to drive me. Of course, Dr. Farshey was there to tell me that "I just couldn't tell what it was doing for me." I mean, I can tell when I feel better or worse in the dental chair. At the end of the appointment he asked me how the medicine was during the appointment and when I told him it did nothing he literally stood there and scratched his head. Then he asked me about when I had lunch and blamed it on me having lunch 30 minutes prior to having the pill.
7. When visit 2 was finally over, literally one hour later than the length I was told (and there was no one in the office that day), the dental assistant decided it would be a good time to have a chat with me about "what they can do better next time". She's very sweet, but there is no way in hell I will ever set foot in there again. Here's a thought - talk to patients, and not after all the work is finally done. She revealed they thought it would be a good idea for me to sit in the chair a while before the dentist came in to watch a movie. A 5 minute conversation with me about what gets me so worked up in the dental chair would have revealed that in fact beyond the drilling the worst part of the whole experience for me is sitting still in that chair.
In case it's not 100% clear, I won't be returning here ever ever ever. read more