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    DC Notary

    5.0 (1 review)

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    1 year ago

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    FedEx Office Print & Ship Center - Inside!

    FedEx Office Print & Ship Center

    (219 reviews)

    Noreen was incredible, with customer service skills worthy of 10 stars!…read more When I got to her counter, she explained she couldn't use the color photo I'd spent over an hour and a half getting from across the parking lot at Office Depot Office Depot because the prints weren't cut evenly or even the same size. I couldn't believe I'd spent all that time there, and the young lady who helped me had set everything up on my phone, only for me to discover they didn't even have a printer app for what I needed. Upon approaching the FedEx Office printing section, I immediately realized I had chosen the wrong business compared to OfficeMax or Office Depot, as FedEx Office was arranged like a professional mini printing warehouse. I was feeling a bit overwhelmed, trying to get it all done just one day before my son's big day, Class of 2026 graduation. Noreen was kind, helpful, and patient. She guided me through the process, and I was so relieved by her professionalism and the fact that she noticed I was exhausted. She was an absolute sweetheart, helping me figure out how to send the photos through the FedEx office photo app, and once I explained what I needed, she assured me she'd take care of everything from there. She gave me a price, and I said, "Okay, let me head back to Office Depot OfficeMax to get my refund so I can put it toward their fees." After returning with my refund from Office Depot OfficeMax, Noreen asked me to have a seat in their customer area while she worked on my photos--laminated, double-sided graduation keepsakes to wear around our necks for my son's graduation day. Noreen, thank you, my dear. You were a breath of fresh air during my time of frustration and exhaustion. By the time you finished, I was a truly happy customer, and the whole store knew it! FedEx Office in Colma, CA, is absolutely awesome, and I'm grateful to you for making my son's graduation extra special. I asked her to jot down her name, then told her manager and everyone else that I'd be writing a review guaranteed to get them all a raise, lol! When I grabbed my receipt this morning to write this review, I noticed Noreen had gone above and beyond for customer satisfaction by writing "Congrats!" with a heart replacing the dot on the exclamation point. Awwhhh, that's such a sweet and thoughtful gesture. #NOREENEMPLOYEEOFRHEYEAR2026;-))))))))

    Not a fan of their new (well, not really new) shipping practices where they try and get you to use…read moretheir automated shipping system. The problem is that there isn't very much information provided when using that process. An example from today comes to mind. I'm shipping something that has an internal battery back to the manufacturer for repair. It doesn't seem to want to charge. When I went to use the automated check-in system, I was prompted to certify that my package didn't include hazardous materials. But, there isn't any information as to WHAT they consider hazardous. Because I wasn't sure if the battery in the package was considered hazardous, I decided to use the human based check in. The first words out of the person (who was female) who helped me's mouth was, "You know you could have used the automated check-in in." Not hi, not hello...but trying to drive me to that system. When I explained why I was going with human check in, her tone and body language were incredibly condescending. I felt like she was trying to chide me for wanting to ensure I followed their practices. I highlight this interaction because Neal and the team here have been my go to for some time both personally and professionally when I need something printed or shipped. I'm not going to change that, but I really wish they wouldn't treat people who want to be sure they are doing it right so poorly. It's not the first time I've had this challenge. This is why I decided to Yelp it. Customers should know what the experience will be like if you choose not to use their automated process.

    AAA Daly City Branch

    AAA Daly City Branch

    (168 reviews)

    They've changed things up this year. You'll have to check in with the front desk before getting…read moreseated instead of standing in line. This way is more organized. There are three rows of seats, can seat for more than 20 people. Cory was super nice and had good customer service. Had a good and short conversation with him when he was helping me.

    Rudest triage person (middle-aged white woman wearing glasses - don't know her name) at the…read moreentrance. I walked in looking to do my international drivers permit. She asked "what's your name?" I said "Roseanne, it's R-O-S" and she cuts me off and goes "I KNOW HOW TO SPELL YOUR NAME" Then she goes "did you bring the printed application form?" I said "oh no, sorry I didn't know i had to bring it." She goes "it's ok we have it but you only need to say YES or NO. So is it a YES or NO?" with a tone. I was stumped and said "No..." she goes, "did you bring 2 passport photos?" I said "no, I talked to someone via email and they said you guys offer passport photo services" and she goes "YOU ONLY NEED TO SAY YES OR NO". I blinked at her, confused, because I obviously said & meant no. Then she goes "So is it YES OR NO". I said "NO obviously, and you understand English, you don't need to be so rude" and grabbed the paper and walked away. I felt like complaining to her supervisor but didn't have the energy after a long work day. Hence, this review. p/s: she was extremely nice to the person before me, so I don't know if she is just picking/choosing who she's being rude to. Which made me feel singled out as a person. Ridiculous.

    DC Notary - notaries - Updated May 2026

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