I came in for carpel tunnel in both my wrists, the receptionist, medical assistant, and physician…read morewere all amazing and answered all my questions and made me feel validated in our appointment! The reason why I had to put down 3/5 is the security. I know that most Salem clinics have bag checks and security, while thats fine, I don't appreciate nor was it appropriate to joke and comment on my bag's items to the other security, calling and laughing at my stuff saying "girl bag". That was the most embarrassing thing because it wasn't even whispered and everyone heard it. Not cool at all.

"Customer Service" has deteriorated significantly since Salem Health took over. It is impossible…read moreto get through on the phone . I have been on hold for over 45 minutes on more than one occasion until I just gave up. You are directed to use the website which mostly goes in circles with no way to make an appointment or email your doctor. The phone number on their website does not go the clinic. All previous medical history with the clinic was wiped out when Salem Health took over so the doctor did not have any history on me even though I had several procedures there. While it is necessary to have searches at the door nowadays, the company contracted for the job is rather unprofessional. The employee comments on contents in your purse and rummages around more than necessary. And the tattoos, piercings etc. do not look appropriate for a medical setting.

I tore my ATFL (ankle ligaments) and had to have surgery. I was then referred to Power By Motion…read morefor rehab. After the past six months of attending on and off bi-weekly sessions, I am finally starting to be able to walk again! A simple everyday task that I took for granted in my past that now has taken me over a year to be able to do again! I owe this success in large part to my Physical Therapist Jake! Jake created a specific personalized treatment plan just for me. He keeps our sessions fresh and exciting by always pushing me harder, so I continue to get better and reach my goals. He is extremely knowledgeable and explains why we're doing each exercise and how it relates to my walking goals. He also has a background working with athletes and uses that education to skillfully add-in exercises that are known to help speed up recovery. In addition, he teaches me stretches that help reduce inflammation and decrease my chance of being sore later. Jake starts our sessions out with a targeted massage and the moment I tense up or show pain he backs off that spot, works the area around the spot for a few minutes and then goes back to that painful spot, and it usually no longer hurts. After the massage, we start the workout which varies each time. Powered By Motion is fitted with lots of fancy equipment and I've had the pleasure of getting to play with quite a few! Some of these exciting exercise equipment items include resistance bands, vestibular discs, balance board, foam roller, stretch strap, aerobic step, staircase, stability trainer, weight bars, etc. During our sessions Jake allows me to pick the music - which I love! It makes working out easier when there are good tunes on! During the difficult, but necessary exercises Jake is good at distracting me, so I can keep going. But don't ever forget your count or you're starting over lol! The majority of my appointments have been with Jake; however, I have also worked with Grant a few times. Both therapists are friendly, professional, encouraging, and respectful. Grant also provides an in-depth and enjoyable massage that wakes up your muscles and prepares them for the second half of the session - strengthening. Grant fills the session with several exercises that feel beneficial and geared towards my recovery. In addition, since he's not my main physical therapist he also checks Jake's notes and makes sure to follow the plan he set so we stay on track with my rehab schedule. Stefanie and Miranda are always so friendly and welcoming as you arrive. They quickly check me in and often offer a beverage and snack while I wait. In the lobby area, there is also a Keurig with coffee and coffee condiments, tea, bottled water, crackers, fruit snacks, and more. I have also had the privilege of recently meeting the owner, Roland, at a deliciously catered event at Powered By Motion. He was insightful, kind, and thoughtful. It's nice when even the owner seems to be appreciative and considerate about his customer's well-being and hold his employee's in high regard. Rehab can be hard and painful, but Jake makes our sessions fun and not feel so agonizing like I had originally feared they'd be. Since I've been working with Jake, I've noticed that my balance, flexibility, stability, strength, coordination, and posture have all improved! In addition, I've had increased energy, more confidence, higher self-esteem, and a better attitude. I can finally feel the anger, fear, and depression of my handicap melt away as I become more in control of my body and get back to walking again. All in all, I have enjoyed attending Powered By Motion and I am pleased with my progress as I feel I am on the right track to recovery. I would absolutely recommend Powered By Motion for all your physical therapy needs and more specifically Physical Therapists Jake and Grant!

I have been going to Grant Long at Powered by Motion for over 15 years. I wouldn't go anywhere…read moreelse. Everyone in this facility is efficient, effective and genuinely cares about you. If you want to get your quality of life back, don't save time by just going to a PT in your own neighborhood, you will be glad you stepped it up a notch by going to Keizer for quality care. What happens to us now, effects us for the rest of our life. Get an excellent PT to do the work and your pain and agony now will get better and not linger on for years to come. Thankyou to everyone at Powered by Motion. Deanna Baird-Scott Salem, Oregon

I have never had a bad or even poor experience here. Everyone is so kind, helpful, and personable…read more It's easy to build connections with the staff and everyone is funny. They will not ever hesitate to offer help to anyone in the space and each person is very knowledgeable and willing to help. When I would go, it didn't feel like they just wanted to fix my problems, (I went for problems with my ankles) but instead they really got to know me and find things that worked specifically for me. I 110% recommended anyone coming here for physical therapy, they are the best and I'll miss everyone!

I have been in physical therapy many times over my life and used different therapists. ATI offered…read moreme the best care that I have ever gotten during therapy. Every single person in their therapy and office areas are extremely competent and courteous. I'm not the best patient by any means, however, they were consistently kind and patient while gently, but firmly, pushing me to complete my exercises. 10 out of 10 would recommend and I would use them again if I needed therapy.

Hi name is Vivian! I…read morereally recommend this place to EVERYONE for their physical therapy needs! All of the physical therapists, front desk staff and rehab aides provide amazing service at this clinic. They have truly helped me get back into the activities I love to do and helped take away my pain. They make me WANT to come. Please consider this company when you are being referred for physical therapy!

I love this place. They are really friendly and help you get back to health! I've been here three…read moretimes now and seen. Different therapist each time and they always seem to get the job done! They aren't quite as hands-on as I would like, because they are very exercised based, but overall their approach works, so what more can a patient ask for? The reception, aides, trainers, and therapists are all approachable, personable, and professional. I've only been to one other PT business, and I don't see myself switching from using PT northwest as my place to recover from injuries anytime in the future.

I can't say enough great things about Sarah! She takes the time to talk before hand about any pain…read moreor trouble spots that need attending. Her massage room is so cozy and inviting and I especially love that the bed is heated! I prefer deep tissue since I have back and shoulder issues and she always seems to workout even the tiniest knots. I ALWAYS leave feeling so much better! I would highly recommend her to anyone!

From the owner: My specialty is therapeutic/ deep tissue massage with a focus on facilitating healing in the body…read more Swedish massage is also available to promote relaxation.