If you're looking for a violin shop, I cannot recommend Ken Su Violins enough! Both of my children…read morerented from them for two years, and the service was always top-notch. It's a wonderful family business run by people who truly love music. We recently visited to return our rentals and purchase a violin for my daughter. Ken and his daughter were so helpful and patient. They helped us find the most beautiful instrument and were very mindful of our budget, offering us the best options and pricing. It was such a great experience from a business with a lot of heart--highly recommended! We plan to be lifetime customers as long as my daughter is playing.

This man that works there was very rude and condescending, my brother and I went there to check out…read moreviolins but we were greeted with a terribly rude attitude. We were confused, and he treated us as if we were trouble or we were robbers, he was almost making fun of us and saying we couldnt afford his products. Would never go back.

Terry is awesome. He did a setup and parallel/series wiring, great job, helped out with switching…read morepots- little things to make sure it was done neatly and correct and priced fairly- highly recommended.

Terry can seriously setup a shred guitar. I brought my 20 year old Ibanez RG7321 to him and it had…read morea ton of playability issues. It buzzed like crazy, had dead notes, and bridge screws were sticking out and scraping my hands. It took Terry only 1 day to work on it and the neck feels like new! Action is super low at about 1.5 mm on all the strings. Neck is super straight and flat. Pretty much no fret buzz now with 8 to 48 gauge strings on my 7-string. Bridge screws are no longer scraping my hands too! Feels absolutely fantastic. You could sweep pick on it all day! Im so incredibly happy with how it turned out. The price was also extremely reasonable for the quality of the work he did. I had done fret work on my own Ibanez guitars before, but I wouldn't even bother anymore. Terry will make it play like a custom shop for a very good price.

David has done some maintenance and repairs on both my 50+ year old viola and 100+ year old violin…read more He is wonderfully knowledgeable about stringed instrument repair and is truly dedicated to the craft. Made some terrific suggestions on changing string brands to optimize for the tonal qualities of my instruments. He is super trustworthy and worth bringing your instruments to if they need a little TLC.

David is an absolute professional. I took my ukulele to David to have a strap button installed. He…read moredid his research on the instrument and the task at hand. I am absolutely happy with the results.

Be Warned. I also had an extremely rude experience as another Yelper posted. I took my Vito alto…read moresax in to have the low C fixed and to get an estimate for pad replacements. The serial number places it from the Yamaha factory in Japan in the early 70s. They said that it would be inspected and I would get a phone call about an estimate. They did not review the horn with me. It should have been my first red flag. A few days later I get a call informing me that 'the instrument needs a complete overhaul and that when they put a light in it it was just full of leaks everywhere and would cost $1500 in labor and $200 in parts and that it wasn't worth it because of the value of the instrument' in an arrogant judgmental tone. When I picked up the horn, I was again told about leaks. This told me everything I needed to know because I too have put a light down my instrument to find the leaks and know exactly where a 1972 vintage alto that's never had it's pad replaced is leaking. And it wasn't were he was pointing to. I don't know who hurt you or which horn you're confusing mine with but I felt like I was being lied to. If you didn't want to do the work, simply let me know. Telling me my instrument isn't worth fixing is unacceptable. I determine the value of my horn, not you. And being rude about it is even more unacceptable. I guess with the closing of AG Music in Oakland and abundant USD student rentals, there's no space for the community musician in their shop. Be warned when you cross their handyman-grade aluminum threshold.

Very easy transaction. We went in and they showed us The product. Went over thoroughly our options…read morefor lease to own, etc. it's a no frills, compact, simple store. Just has the necessities and I appreciate it.

Be prepared for a wait -- guy working behind the counter deserves a raise , I was there offhandedly…read morebecause my old flatmate left a ukulele when he moved out, which I decided to restring and learn to play from zero ukulele experience Arrived to the shop on Potrero Hill promptly at my 11:30am appt to 3 others outside and then more came ( lots of professional people with fancy pants Fender guitars , and I was there with my pineapple red ukulele ) , an hour later got my ukulele in and told to collect at 2:30 pm. Which was great to offer same day service , I appreciated that. Went back at 2:30pm and greeted by another 3-4 folk waiting with Fender guitars- when it was my turn to collect my ukulele after 3pm , the guy had already been inundated by guitars , he rushed to get mine restringed in 4 minutes, was very patient and attentive but was quite rushed understandably ---- 5 stars for the solo guy working who deserves to have at least 1-2 other people work, he was confident, professional and a total sound guy ......, but all I'm saying is be prepared for a wait on a Saturday !! Also , had no idea so many people have guitar issues --- it was a constant stream of people showing up with very fancy guitars , who knew , what an experience.

Be prepared for a wait -- guy working behind the counter deserves a raise , I was there…read moreoffhandedly because my old flatmate left a ukulele when he moved out, which I decided to restring and learn to play from zero ukulele experience Arrived to the shop on Potrero Hill promptly at my 11:30am appt to 3 others outside and then more came ( lots of professional people with fancy pants Fender guitars , and I was there with my pineapple red ukulele ) , an hour later got my ukulele in and told to collect at 2:30 pm. Which was great to offer same day service , I appreciated that. Went back at 2:30pm and greeted by another 3-4 folk waiting with Fender guitars- when it was my turn to collect my ukulele after 3pm , the guy had already been inundated by guitars , he rushed to get mine restringed in 4 minutes, was very patient and attentive but was quite rushed understandably ---- 5 stars for the solo guy working who deserves to have at least 1-2 other people work, he was confident, professional and a total sound guy ......, but all I'm saying is be prepared for a wait on a Saturday !! Also , had no idea so many people have guitar issues --- it was a constant stream of people showing up with very fancy guitars , who knew , what an experience.

I have taken weekly electric guitar lessons with Bill for about six months. He has done a great…read morejob coaching me through the beginner level and i have improved significantly. He is patient and encouraging. We went right into playing familiar rifts and songs, like the Beatles, making it fun to practice.

I have been taking lessons with Bill for 4 years and have found him to be an excellent instructor…read more Bill takes the time to not only teach the basic chords, but he also corrects any bad habits that you have so that your playing can reach its full potential. Bill has helped me pick out guitars, answered any question I have asked regarding equipment/songs, and has been willing to teach any song I have asked about. I was initially worried about lessons, especially if I hadn't made too much progress on a given song since my previous lesson. Bill put me at ease, he isn't there to judge or grade your improvement, rather he will point out what you are doing well, correct any bad habits he sees, and then nudge you further along into the song. If the song isn't working for you, then no problem, he will move on to another song. Bill is very patient, understanding, and supportive. I have thoroughly enjoyed my time with him and I look forward to learning many more songs with him.

I can't believe it's taken me this long to write Heaney Violins a review! I've been going to Heaney…read moresince 2010 and most of all my students rent violins or purchase violins from them. Patrick and his team are super knowledgeable, professional, and friendly. The store is lovely and they have a beautiful salon for you to try out instruments and/bows. Ben has handled a lot of my student requests - he's amazing! Thanks Heaney Violins!

I rented a cello for 3 months, amazing experience. I will rent again soon after a short break…read more The staff was patient and knowledgeable with my beginner questions and helped me identify the best cello for me, trying out the different rental options as well as hearing them play the different options. I learned a lot practicing on the one they gave me and now will be able to select my second cello rental soon!

We bought a Kawai CA701 from San Mateo Piano and are impressed by their customer service. The…read moresalesperson was very helpful and pleasant. Delivery was smooth and professional. The owner went over and beyond in making sure that we were satisfied by the purchase. Also, the price was the best we found. Thank you San Mateo Piano!

Having grown up playing a Kawai, I knew I wanted to revisit the brand as an adult. I called on a…read moreSaturday and was able to swing by the showroom that day. The floor had all of the upright and grand models we were interested in; Chris gave us plenty of time to explore them. He also plays beautifully, and was able to bring out the differences in various models. We had some issues with delivery of the piano, to include the states of its initial arrival. Those were beyond the direct control of San Mateo Piano, but they were very responsive and reasonable in finding timely resolutions. Ultimately we are quite happy with our purchase, and would readily buy from San Mateo Piano again.