Customer service was great! I asked for a drop off and pick up of a dump trailer. I received it at…read morethe time I needed it, and it was picked up once I was done.i received a quote, and it was accurate when it was time to pay. My interaction with the owner was superb. I highly recommend this company. Will use them again.

"I am allowed to talk back because you are not better than me." Yup, read on... The original…read morerequest was for a dumpster, and the delivered "units" were trailers. The verbal agreement was for 3 days for $375, drop off Thursday at 7 so pick up Sunday at 7. A written quote was not offered. When they arrived Thursday at 7, terms were discussed. Cash only and they would come Saturday at 7 instead of Sunday. Saturday (new day of pick up), we were called and told they would come at 5 instead of 7. We said that would not work for us. But, they came at 5 anyway. This is where it gets crazy. I will skip most details, but when we said we had until 7, Alan said that the agreement was for the material under the tarp and it's done, so they were taking it now. Alan's words and actions were so disrespectful, he almost caused a physical altercation with my son, who had actually offered him a drink when Alan and another (very quiet) gentleman arrived. When I came out to see why they were there at 5, I told Alan this was not the way to do business. He talked back to me, and when I said that was what was so disrespectful, he said, and I quote, "I am allowed to talk back because you are not better than me." There was a lot more said, but until and unless Anthony trains his son-in-law better on how to talk to elders and clients, avoid this company completely. He actually even said about my son when he left the area (sorry about the language, but it's a quote), "Good, I didn't want to deal with that mother fucker anymore anyway." Really Alan? You are old enough to know better than this. We like to support small, local businesses but this is next level bad business. Sorry Anthony.

These guys stole a crap ton of my stuff. Everything from clothes, to electronics to sentimental…read moreitems. One of the most important being by wedding rings which were in a small safe. I was wanting to give them to my daughter once she got older. They also broke a tv. They claimed I had roaches and were in a rush to get done which was their excuse to leave so abruptly. Btw my landlord owns a pest control company and I did NOT have roaches. Never have in my life! It was just a lie so they could leave and take a crap ton of my stuff with them. So many special memories and things in those boxes. It's truly heartbreaking. I paid $1000 to get robbed, lied to and have my tv broken.

Literally amazing workers. Projected to arrive 8am to 10am, called at 7:19am to update me that they…read morewere about an hour out. Showed up and got a layout of the house and got to work. Two guys and they unpacked almost 8,000lbs of household goods in just over 3 hours. They made calls to be able to update me on missing/damaged items from the original packers. Efficient and hard working mentality. HIGHLY recommend to anyone in the Ohio area that needs household goods transported.

I love that I was able to send a text on the weekend, along with some photos of the items I needed…read morepicked up, and was able to get an estimate and they came out THE NEXT DAY to pick everything up. We were given a 2 hr time window of when they would arrive, and they notified us approx 30 mins prior to their arrival letting us know they were on their way. The team was courteous and prompt. I love being able to support a veteran owned business and I would highly recommend! We will be calling them again the next time we need junk removed!

SMS Towing & Removal is racist and threatened me and my husband who wanted to do business with him…read moreI am making a police report soon for him threatening me and my husband

Sean is very friendly fair priced and does a great job and arrived when he said that he would.read more

We needed a heavy 3 seater couch taken away in a small time window so we could use it until its…read morereplacement was delivered. This meant asking for it to be hauled away on Sunday. I got two quotes based also on my description it would be on the driveway in 3 small pieces ready to go. J&J's quote was 38% lower. I was mistaken and could not get it in pieces. J&J didn't mind, complain or ask for more, they just disassembled enough to fit everything in their truck and were done pretty quick. From the chit chat had with them, they have apparently amassed a lot of experience and know-how. They are nice folks, and we are saving their number!

Zach was amazing he went above and beyond to help us during a stressful move. Used his service on…read moreseveral occasions and he has always done the best job for me. He's the man! I thought his pricing was fair and a good value plus he was immediately available when called upon a short notice.

Nice staff made our stop a pleasure. Quick and attentive to our needs all around. Not a bad place…read moreto hang out for a few hours.

The team at Wright Brothers Aero was very friendly and professional and even though they were…read moreclosed on Memorial Day, they made sure that we had access to our plane and even arranged for our rental car to be picked up instead of having to drop it off on the other side of the field and getting a ride back to the FBO. I will be using there services again the next time I fly to Dayton!

On time delivery, They found out last minute that they didn't have the size dumpster I ordered so…read morethey did a free upgrade to the next larger size, pick up was originally scheduled for Friday but I notified them of a possible issue with a car that was broken down in my driveway so they could let me know if there was a problem with getting the dumpster but they simply moved pickup to the following Monday which gave me time to get the car towed out of the driveway by the person that purchased it from me at no additional charge, Friendly professional staff and service, will use again if I ever need another dumpster.