I have never been in this shop, I don't know where it is and I'm not in a mad rush to find out. However, I would count myself a regular phone-in customer. I merely tell them how much I want to spend and they do the rest with unerring attention to detail and an uncanny sense of knowing exactly what's necessary for the occassion. They have yet to let me down, delivering excellent, fresh, keenly priced and well-presented bouquets to my lovely wife within an hour or two of my ordering them, complete with schmaltzy message which elicits not a titter when communicated over the 'phone. This is the only downside of the service but until they invent virtual flowers this is the best I can do. Highly recommended. read more