I never met this woman in person. She was on the provider list for my PPO, but after calling her over a dozen times and leaving seven messages, she finally called back.
She said "there is no way you called me seven times, I only have four messages from you", then she told me she was not taking new patients. I looked at my notes and yes, I had left her seven messages over six (business) days. She just did not bother to call back.
Fact: this woman was rude over the phone when she finally did call back she accused me of lying.
The mere act of challenging the validity of facts from a potential client merits this review. I'm happy for her that she has enough patients that she is not accepting new clients. Lucky for me I learned what to expect before moving forward and investing my time and money. Yes, I do need help, but this is not where I would go to for it.
UPDATE: She called back today to "apologize". She clearly read this review. I guess she might be paying attention here.
Too late, I found a great doctor.
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