The plumbers are great, the administration is horrible. I hired this company to do some plumbing work, and they were to provide an estimate of all other plumbing work needed for my house.
First, they said they couldn't provide the work paid for because I had an unpaid balance. When I argued that all services were paid for at the time the plumbers were at my house, they reviewed my account and realized they had over charged me by $400. They did provide a refund, but not until after I had already complained to the BBB. When they found out about the BBB complaint, they refused to provide the estimate i had paid for unless I removed the complaint. read more