Well, well, well. I purchased a heat pump from this company in 2016, had a problem before and service was so slow, I notified the Better Business Bureau, so am certain didn't do anything to endear me to them. Received my electric bill for Jan in Feb and was more than double the usual, but tried to attribute it to the really cold weather, still something nagged at me so called Davis Heating and Air and a tech came out that very day to diagnose the problem and order the necessary parts. Fast forward to 2 days shy of 6 weeks and still not fixed, but called them for the upteenth time to check on the status of the parts. Got disconnected while they were checking. They phoned back to say they had just checked and had all the parts so would get me on their schedule. After almost 6 weeks and several calls and they showed no more initiative than that to remedy the problem! The lady assured me she checked on parts all the time, then said maybe they had come in the week before, and so, there they were, and no one had bothered to contact me. Maybe if they were paying my electric bill, they would find another gear. My advice to any looking for a potential company to do heat/air business with, find one that will be as anxious to service what they sell as they are to sell their wares. Davis Heat and Air is really bad! read more