STOP! DO NOT SCHEDULE AN APPOINTMENT UNTIL YOU READ THIS!!!!! I have gone to Davis Family Dentistry for the last 3 years. After switching employers I was enrolled in a different insurance plan. Because I was in the area, I decided to physically stop in to have them check my coverage. Since I had not yet received my insurance card they were able to quickly look me up in the computer to verify my insurance. "Yes, Ms. Harrell we've verified your insurance and your company reimburses at 100%, would you like to make your next appt?" I scheduled my appointment which included the usual X-rays, routine cleaning and exam performed by Laurie, the hygienist and Dr. Davis who have always been wonderful. A couple of weeks ago, I received a bill for $100. When I called for an explanation, that's when Sharon (the same person who verified my insurance), then told me they were NOT contracted with Aetna and they were "out of network". When they verified my insurance, they knew I had Aetna and NEVER told me they were "out of network". In my opinion, this is called "lying by omission". I called back to speak with Carolyn, the practice manager. I told her I felt like they did me a disservice by not being fully transparent about being "out of network" knowing there'd be out of pocket expenses in my part. She said that it was not their responsibility to tell me whether they were in or out of network. Wow! Didn't expect that. Since I had been a regular patient (twice/yr for the last 3 yrs) and clearly this had to be a misunderstanding, I felt comfortable asking if they could meet me half way meaning I pay $50 instead of $100 (considering it would've been $0 with an "in network" provider). Carolyn replied, "No, we can't do that". When I asked to speak with Dr. Davis her response was, "Dr. Davis doesn't talk to patients. That's what he pays me for". I continued to explain what initially transpired and how this was totally wrong and completely unfair. She sd, "You are being confrontational and I'm not gonna sit here and answer the same questions over and over again" then, she hung up on me! Didn't expect that either. You would never have known I was a regular patient there for the past 3 years. I called back and again, asked to speak with Dr. Davis. They told me they had already spoken with him and the best they could do was take $20 off my bill. A $20 discount is certainly not enough to compensate for lies and deception. I told Sharon this would cost them far more than $100. My words exactly were "Dr. Davis is going to lose 3 clients (Me plus my 2 referrals) and get a negative review, you think he'd be ok with that?" Her response was, "Yes". If this is is their office policy/protocol to mislead patients by verifying their insurance, telling them they're covered at 100% and not mention the important detail surrounding "out of network" then they don't deserve my business or that of my friends. I have since paid my balance, my neighbor cancelled her son's appointment and we will ALL be switching dentists immediately. They do not deserve our business, however, they DO deserve every word of this NEGATIVE review!!!!! #honestyisthebestpolicy read more

Dr. Curtis and his staff are all the best. I have a tooth that another dentist put a crown on. My crown came off and this other dentist would not honor their work and replace or do whatever to make it right. They kept wanting me to pay over and over again. Davis Family Dentistry was recommended to me and I can't say enough good things. They did make me a new crown (which is very cool that they do it right there in their office....no two appointment crowns). Unfortunately, the original crown prep was not done correctly and so Dr. Curtis did the best he could with what he had to work with. It has continued to come off but last week, Dr. Curtis made me a whole new crown and really worked with it to hopefully make it stay this time. He has spent so much time with me wanting this to work and he has stood by his original work the whole time. I have not paid(my insurance) for anything beyond the first crown. I appreciate his patience and determination to make good what someone else messed up. I also have a huge fear of the dentist. He gives the BEST shots and is always concerned that "I am doing ok". His dental assistant Darien is so kind as well as Sharon and Caroline at the front desk. I never do reviews...but they deserve it!!!! read more

I was treated very poorly with the front desk . I had an appointment at 4:20 and I arrived at 4:24 to be talked to like trash . Telling me I'm late , no one wants to be serviced in an unwelcoming atmosphere. Your reception is your reality . I blocked my business schedule down to be here on time what an inconvenience no one wants to be talked to any kind of way after a long day at work . I had a filing done just a year ago and it literally exploded in my mouth I am in so much pain and my gums are swollen because the Doctor put poor material in my mouth to fill in my cavity. No one took this as an emergency offered me no apology and had no intentions of getting me rescheduled soon at all . This is unacceptable . Save the smarty pant talk for your grandkids not the Doctors patients . One customer lost read more

One of the best visit I've had at a dentist office. The work I had done was excellent Dr.Davis and his Hygienic was A number one everything was unexplained to mr at each process of my procedures no pain totally relaxed. I am due to come back for more service's and I will be back .I highly recommend him and his staff if you need a knowledge update Dentist then Davis Dental is where you need to come the whole experience is great from the time you walk thru the door you are greated with care and concern..Thank you Davis Dental group and your caring staff. read more

Always thorough, effective, and efficient. Genuinely care about patients individually. Great bedside care. I like to think of them as "Catering to cowards". If you are as uptight about dental work as myself they put your mind at ease and go see them. It's been 2 years now and still the greatest service. I now have my 10 yr old daughter seeing them, and she is at ease and likes everyone in the office My entire family and extended family see them ‍‍ Stacy Thor read more

Excellent staff from the front office to the back office. It's been a little over a year since I've allowed Dr. Davis and his amazing staff provide dental service to me and my 19th year old son. No complaints when it comes to his appointments. Looking for quality care with exceptional customer service go see Dr. Davis office. If the best dental practice was a thing; Dr. Davis would be rank #1 in my opinion. Myra read more

Patti J. I have been going to Davis Family Dentistry for over a decade. The staff is friendly and courteous and always remember your name. Dr. Davis makes you feel comfortable and relaxed. I have had negative experiences from previous dentists, but with Dr. Davis I have not had any complaints. If I have an emergency Dr. Davis staff has worked me in asap. I highly recommend Davis Family Dentistry. read more

I had a temporary crown placed today and the experience could not have gone any better!!! My bite is good which is one thing I always worry about when something is removed and replaced in my mouth. Thank you Dr. Davis and Darrien (sorry if misspelled). I look forward to coming back in 3 weeks for the placement of the permanent crown. Oh yeah, and the gum numbing experience was not bad at all. read more

The office staff is wonderful. Always courteous and professional. You can tell they love working there. Dr Davis is a fantastic dentist. He has done excellent work for me. I have not had any issues and he makes the procedures as quick and as painless as possible. I have had a lot of dental work at different dentist offices in the past and Davis Family Dentistry is the absolute best. read more

I had a tooth crack apart this past Saturday. It wasn't causing any pain, so I waited till Monday. They were able to get me in and put a new crown on the same day! A little over two hours. I was expecting to have at least two visits and possibly one for a root canal. Since i am not overly fond of visiting the dentist ( no offense ), this made me very happy. Can't ask for more! read more

Had a crown today and instead of waiting weeks/months for the entire process, Dr. Davis did it in one day. No gooey stuff stuck in my teeth with a bad taste, no waiting for the crown to come back from the lab, hoping it was made properly. Dr. Davis HIGH TECH equipment along with his expertise made the crown in office and I was completely done in one (1) office visit!! read more

Everyone dreads going to the dentist when they have an issue. Not me. Davis Family Dentistry is the absolute best. From Caroline at the front desk to Drs. Davis and Patel, this place is great. Very professional and friendly. No guesswork. Been coming here for many years. You know what's happening and pricing. Best dental experience I have ever had. Highly recommend. read more

Davis family dentistry team have been together for a long time and always make me feel welcomed. Everyone is pleasantly nice and make sure that I am always comfortable. I would recommend Davis Family Dentistry to anyone who is looking for a family like atmosphere. But above all else, a dentist team that make sure your teeth and mouth are in the best condition. read more

My family and I have a huge phobia of going to the dentist. Even just to get our teeth clean. However, Dr. Curtis and his staff ensured that our experience there was like no other! They were very professional, courteous, kind and not to mention funny with the jokes! Very family oriented and friendly environment! Would recommend anyone to go here! read more

I recently received excellent care (once again) from Davis Family Denistry located in Stockbridge. I feel that they went above and beyond with providing great dental care. I have been a patient there for several years. All of their Dentist, Dental Assistants and Staff are always professional and courteous. JD C. read more

This was my first time coming to Davis Family Dentistry the staff was very friendly and the office was also very clean and pleasant and not too crowded.The Doctor and hygienist were friendly and knowledgeable... We've been looking for a place like this since moving from Florida 3 yrs ago. Highly recommend! read more

Davis Family Dentistry is an amazing team of caring people! my Hygienist, Laura is the BEST! She has an amazingly warm and giving spirit. She's humble and real; she shares because she cares! Dr. Davis abd the other dentists are kind and do excellent work. The entire office/staff is GREAT! read more

I have anxiety when I go to the dentist every time!!! The dentist at Davis Family Dentistry always ease my nerves. I never leave this place in pain or unsatisfied!!! I love being a patient here! Oh yeah and the front desk staff is the best! They're so friendly and polite!!! read more

Everyone at Dr. Davis' office is kind, helpful, knowledgeable and friendly. My family and I have been patients for over 15 years. I've recommended my friends and they've been pleased. More than once Dr. Davis has gone above and beyond for us. We'd never go anywhere else! read more