After reading the single review of this establishment, I thought it would be similar to the Ace…read moreHardware stores I'm familiar with in California. I couldn't have been farther off base in my assumption. The only similarity is the helpful staff working in the store, which gained this place an extra star. They greet patrons as they enter and offer to help them find things. Initially, I said I was going to browse around a little and pick up the things I needed. I ended up going back asking for help finding items I was looking for. The clerk working helped me look for the items I needed and then told me they are not actually an Ace Hardware Store anymore. They're an authorized Ace retailer, so they now sell some Ace products, but don't carry all normal items. She wasn't kidding! They don't carry most Ace products. No paint, no stain, etc. This place is mostly a feed store, I guess. I ended up going to Home Depot to get what I needed, they had it. I simply prefer to support the small businesses in a community. In this case, I bought two items at each place. I will try visiting another Ace hardware that's across town that the clerk recommended. I'm pretty sure I won't be back to this store.

Business is open and going strong! My go to place for my hardware and gardening needs. Also good…read morefor old fashion unique finds.

Good selection, great customer service, and very helpful. Not intrusive, but attentive associates.read more

Great customer service and honesty from employee who told me the propane tank wasn't empty before…read morehe filled it.

This place is a wonderland, a candy store for everybody!!! I love shopping here! They have a wide…read morerange of instock products that no other places have. Weird and wonderful products, attentive and very helpful & knowledge employees too! Nobody does it better! My go-to-store! They treat you like you matter!

I have shopped here many times in the past. I went in yesterday around 2:30pm. I went straight in…read moreto the gift area. There were 2 employees putting out stock. I was the only customer in there at that time. I walked right past them & they never even acknowledged I was there. Until I had to ask one of them for a price on an item on the wall. She had to radio another employee & give the UPC code for a price. I also went out in to the garden area & saw some hanging lantana baskets that did not have a price on them either. I do not like to shop somewhere where the prices are not on the merchandise. I know they have been bought out & it is not like it use to be, where the employees were so friendly & helpful & would acknowledge their customers. Then, I get to the checkout & the guy asked if I had an account. Gave him 2 different phone #'s & nothing! I should have been in their system. It's very discouraging to say the least. They have some nice things but, a bit pricey on some. It may be awhile before I patronize their business again.

The gentleman who works here greeted us promptly and helped us find everything on our list. This…read moremay be a small hardware store but they get an A+ for service. Their prices were really amazing - half of what I would've payed at Lowe's. I'm not exaggerating. We were happy with our experience and bookmarked it on google. I will definitely be back when in the area. 5 stars.

If i could rate negative stars, i would. The owner recommended a worker (which he uses for…read moreprojects for customers) that was less thatln useless. $3,000 for a small job and he made the problem 10x worse than it was before. 3 months to get him to come clean up the mess and trash he left on my roof and yard, and he tells me he will not fix his shoddy work. This is inexcusable and unacceptable. Do NOT take recommendations from anyone here

What a great store. Great deals. They had everything you could need. Great prices…read more Knowledgable staff, walked in and was greeted, I asked where an item was and she told me exactly where it was. Lots of items. I weekend Definetly check this place out before going to Home Depot or Lowes.

Reasonable prices, always clean and prompt service. The only complaint is difficulty in locating…read morecoupons for the store.

Although I went there by accident, glad I did. Had just the mailbox lock I was looking for at…read moreinexpensive price, and, they were happy to serve me...much appreciated.

Very helpful and just down right friendly. Have no clue what you need for a project then this is…read morethe place to go they will help you purchase what you need. How? Well by asking questions of you until they have the idea of what you want to accomplish. That is what is called a knowledgeable hardware employee. These big corporate places only have the time to point to the aisle. Here they take you to what you need and ask until they feel that is what you came to them for to purchase to finish your project. Also have the best homemade brooms in town.

Great staff at the pro desk at the Gulf Breeze Lowes. They go out of the way to be helpful. I am…read moregrateful for the excellent service they give helping expedite my orders and track down orders that come in.

Dre was an absolute beast helping me lift everything she needs a raise I couldn't have done it…read morewithout her

The ownership and staff here are top notch! Since the first time I visited, I have rarely driven…read morefurther than this store to get anything I used to go to the larger chains for. Anything from yard care to plumbing, air filters, or pool supplies. I cannot comprehend how they can fit everything I need in such a small store without it feeling overly cramped -- but they do it well here! They will give honest recommendations for what you ask and will not try to upsell you on products just to make an extra buck. They are more focused on earning loyal, returning customers than creating a bad experience with higher sales. The mix of friendliness, honestly, and helpfulness has turned me into a loyal, returning customer for anything and everything I can purchase here.

This review is about the Stihl department only (it's in a separate building). The Hardware store…read moreitself would have a good rating. I purchased a $750 chain saw in the morning. When I brought it back that afternoon for help in starting it, the man who had sold it to me was very unprofessional, with a complete lack of people skills. He got angry and contradicted me, claiming to know everything since he'd been to Stihl "school". But he was wrong. Stihl's own directions for breaking in a new saw contradict what he said. Where do they find these people? I hope I don't ever have to go back there again.