Mr. Montgomery at Bayou Ford provided outstanding customer service from start to finish. He made my…read morevehicle purchase yesterday a smooth, stress free, and enjoyable experience. He was professional and knowledgeable and truly cared about making sure I was happy with my purchase. I highly recommend Mr. Montgomery and the team at Bayou Ford to anyone looking for a great car-buying experience. Thank you for going above and beyond.

Did not listen. Did not investigate primary concern. Instead "found" a completely different issue…read more This is the second and final attempt to use Bayou Ford Service Department. I know the difference between transmission fluid and engine oil. Not sure how that red spot on my concrete is from a leaking oil pan. 1 star is extremely generous.

I postted already but I'm posting again because I hate for anyone to go thru what I went thru just…read moremade a year with a used vehicle that I purchased from these people and I've had an oil filter issue, a water coolant issue, a motor mount issue, a rotor issue, a battery issue and who knows what's next these people at this dealership are crooks and are selling cars that were damaged by the storm that happened in 2022 do not trust them they will seem nice and friendly but their not a complete and total rip off!!! I would rate them with zero stars if the option was available!!!

I purchased a 2022 Spark Activ on September 14, 2022, New, 4 miles…read moreMy Salesman is always a kind, knowledgeable, professional, with very good communication skills! Andre Wilson is his name! From the time I had to bring my car in for service it's been an issue with the tires, every time I would go Danielle would give me a hard time, and a story that made no sense! Just to avoid having to deal with her, I purchased a tire compressor, yesterday was the finally for me! (February 27,2025) I took my car in for an oil change, and my tires to be rotated, which means the tires were taken off of the car! I left and didn't notice a fresh set of scratches on the rim on the passenger side untill I got ready to take my dog out of the car on the passenger side, I put her in from the drivers side, I was at Destrehan Animal Hospital when I noticed it! I immediately called to speak to Danielle about it, she asked me to send a picture, I sent a picture of the scratches, she asked for a Picture of the whole tire, I sent it! When I left the Clinic I stopped at the Dealership, I felt in my spirit Danielle had her plan to try and make me appear to be a problem, she got the Mgr. Involved, he took her side if course, I was upset, and just left! My Neice asked me about dealing with Geaux Chevrolet, I strongly told her NO! Go to Toyota! I hate resorting to the race card, but I have been made to feel like my skin is my sin there! I will never purchase or recommend any one to shop there! I wash my own car, and I did two weeks ago, thise scratches weren't there! I put gas in my car a few days ago, those scratches weren't there! Danielle said there are no places that we would have driven to scrape the tire! The tires were taken OFF to be rotated! As if the scratches could have happened by reaching and scraping them on the ground, or with an object. As I told her, thus really feels personal! I wish people would realize, the eyes of the Lord are Everywhere beholding the evil and the good, and we're all going to reap what we sow! THISE SCRATCHES WERE NOT ON THAT RIM WHEN I PULLED IN THERE! I STAND ON THAT!