I had an awesome experience where I left my elder mom with care taker and had an issue with hood…read morenot opening from cable being detached. I was informed to stop by from a family friend and owner Mr. Scott (I believe his name is). I stopped to make an appointment but he came out to look at my dads 03 Infiniti G35 and fixed it on site. I was so relieved and greatly appreciated how kind and helpful he was. I tried to offer lunch or to come back and deliver cash but after he declined i said let me leave a review. I will share this place as word of mouth is still the best marketing. All I can say is the customer service was amazing and the environment was welcoming. Thanks again!

Tony is the best in town and surrounding areas. He is very professional and knowledgeable in his…read morecraft. My car looks better now than it did before. He went above and beyond. I am more than happy with the results. Would rate 10/5 if I could.

I now know that I had been spoiled being from the Midwest and growing up in a city where you can…read morethrow a stone and hit a damn good mechanic. It's something I value much more now in my life but you live and you learn. Its been some time, years, since I brought my old Dodge here for transmission work. But there are only two kinds experiences that stick out as unforgettable. When everything is great and goes right and when when everything goes bad and is abysmal. Well Cottoman certainly isn't great and they're expensive to boot. So if you want to drive a car out of a garage and have it towed back, then Cotton is for you.

I was having issues with my car and my family mechanic was unable to see what was wrong but one…read morequick phone call and visit to Cottman and my car was repaired in about 1 hour (with a part having to be ordered).The guys there were pleasant, helpful and most of all very professional! Todd even gave me a follow up call later that afternoon so yes, they do value their service and customers.

Came out to the house and did a great job. Real polite…read moreprofessional service. Would use again.

We usually have a good experience with Safelite; however, the location in Hammond, LA is not one we…read morewill utilize again. We've had 2 repaired in another location and they were great. Our commuter car had 3 repaired by them and they were absolutely pitiful. We've never been able to see one of Mandeville, LA repairs but can see all three Hammond, LA worked on. We will NEVER use the Hammond, LA location again. It's as if they don't utilize enough of the solution injected into the "spot". IDK. Using less solution still fixes the issue and lessons their overall cost and increases their profit. My MIL used them and she had the identical same issue. Her second was in Baton Rouge, LA and it was perfect. same thing, different person. UPDATE: That would be fantastic if I hadn't had it analyzed at a university. The solution is ONLY in the ends of each star point. I don't care how much you try to explain, there is zero excuse for this. It's actually statistically impossible to have that many repairs that didn't get the full treatment. So, no, I don't understand; however, I do appreciate your 'response'.