Went to The Heel Shoe Fitters store specifically to be fitted for comfortable shoes, as I am…read moredealing with foot and knee issues. Most shoe stores are self-serve and I decided I needed assistance in finding the right fit. Hunter was extremely helpful and spent a lot of time fitting and finding the right shoes for me. And recommended some brands I wasn't aware of. One of the pairs of Xelero shoes ending up being very uncomfortable and I returned that pair several days later. The Xelero was very comfortable and stable. However, one of the shoe's "tongues" was very uncomfortable. It probably would not affect most people, but I have had issues which affect my ability to walk. I returned the Xelero for a different style of the same brand that worked better for my needs. Josh spent a lot of time assisting me finding the right shoe and fit. I am very satisfied with the service and highly recommend The Heel shoe store for anyone, but especially for anyone who has foot, knee or hip issues.

I went to the heel on probably one of their busiest days yesterday! I thought it would take…read moreforever for service and I would be rushed. But to my surprise Bridget was wonderful! She was patient and listened to what my needs were and made it happen! Thank you Bridget, see you for my next pair!

I live in Chicago, but was visiting family and decided to stop at Runaway shoes on the suggestion…read moreof my father. Cheaper sales tax for the win! They were pretty busy for a Saturday morning, so I had to wait a few minutes to be helped, although I was acknowledged right away and the sales associate said she'd help me in a minute. I came in with an idea of what shoes I wanted, and told her so. She took a look at the shoes I currently had and explained they were a different type than what I was looking for, at which point I explained those weren't working for me so I wanted to try something. As the store was busy, two of the sales associates 'tag teamed' working with me, which I didn't mind because both were friendly and I didn't have to keep repeating what I was looking for. They both listened as I explained what worked (and didn't) with my current shoes and what I was looking for in new shoes (I'm coming off a tibial stress fracture, so I need cushioning). I ended up getting the BRAND NEW Brooks Levitate, which they told me was first being offered that day (whoop whoop!). They were also understanding when I explained I was from Chicago and, if there was an issue with the shoes, I likely wouldn't be able to bring them back within the period for returns. They were nice enough to put a note in the system to extend that period until I was up next, as long as the shoes were still in good condition. Overall, they were incredibly helpful and offered good advice in picking out a shoe. I never felt rushed (even though they were busy) or pressured to pick the higher end shoe (I came to that conclusion on my own). Even though I don't live in the area, I'd definitely go back there if I had the chance.

So happy with this experience!  I needed a pair of good, comfortable shoes as I got a new job where…read moreI have to stand on my feet a lot.  As much as I love you Chuck Taylors, I need a lot more support. This store is great if you're a new or experienced runner....or like me not a runner.  The sales are friendly, knowledgeable and even saw them handle multiple customers with no problem. The have all kinds of running accessories like socks, shirts, shorts, water bottles....whatever you need they have it. As I walked in, I was immediately greeted by a sales associate.  I told him what I needed, he then had me walk a little bit and stand on something that showed the curve in my foot so he could find the perfect shoe for me.   He brought out several options for me to try, and told me what I should be expecting in a good shoe.  That helped a lot when making my decision. I was there for about 15 minutes and I walked away with a new pair of shoes.  Now I did pay more than I usually would for shoes, but I know I got a good quality of shoes. I hope they will last me for a while.

Very pleasant shoe store. Helpful and friendly staff. Great selection and variety of shoes…read more Easy to return or exchange online purchases here.

Visited this DSW location and requested size 7 & 8 right foot DrMarten boot, as only left boot is…read morein the box on floor. The man behind counter stated he could not bring right foot boots out. I asked how would I know what size I need. He stated I would have to buy the boots to get the right foot and if they didn't fit I can return them. what kind of shoe store doesn't let you try on both shoes??? Poor business practice for a SHOE STORE. Will not go to another DSW.

This is the place I come to every time I visit Green Bay to get the best running shoes. The…read morecustomer service is always top-notch, and every employee is incredibly knowledgeable and helpful. I genuinely look forward to stopping by whenever I'm in town. I used to have so many problems with knee pain, but the first time I came in, one of the employees took the time to understand what I needed and recommended the right type of shoes. Since then, I haven't experienced that pain again, which made such a huge difference for me. On my most recent visit, I couldn't decide which shoes would give me the best support. One of the staff members asked me a few questions and quickly guided me to the perfect pair. That level of care and expertise is hard to find. I can always find things here that are nearly impossible to get back home in Honolulu, which makes it even more special. I love this store. Thank you for consistently providing such an amazing experience! Great prices!

Second Rogan's I've ever been to. The other was in Milwaukee and I loved it. For some reason I did…read morenot feel the same way about this one. The staff was nice and available to help. He directed me to the slipper section. I noted the prices seem steep. Well they are very reasonable if you get 2 pairs using their second for 50% off deal. If you are looking for work shoes or boots, look no further, it's almost half of their massive store. So many choices , certainly more than I've ever seen at any shoe store. Limited skate shoes, Nike and Adidas. Lots of Asics, Hoka One, and Saucany. I found shoes I liked but they did not have my size. I ended up not buying anything and will continue my search in the area for a potentially better alternative. PS - appreciate the extremely responsive note from what I presume is the GM or owner. Thanks for that. He said they ship for free. That's nice but I always like to try them on first. It's all good, you have a nice store.

I went here for safety shoes and it was an excellent experience…read more Emma helped me with superb knowledge of what I requested in comfort for shoes. She got me a pair of shoes that fit perfectly on the first try, a brand I never bought before in my entire life. She also had personal experience with this particular brand. I got this pair and we had a pleasant, meaningful conversation that was quite delightful at checkout. It was a good deal for me and I was out of the store with a smile in less than 15 minutes, less time than I imagined! The store is clean and in order, the employees VERY attentive and knowledgeable. What more could you ask for? I will shop there again. Happy hiking Emma and thanks again. Sincerely, Matthew

Excellent selection and service . New owners since April 2023. Friendly and knowledgeable staff.read more

From the owner: Fox Valley Birkenstock is now open in Green Bay. We stock over 200 Styles of Birkenstock including…read moresandals , clogs , slippers, platforms and a good selection of clearance! Located across from Bay Park Square in Qdoba strip mall. Open 7 days a week. We also carry OOfos, Teva, Keen, Loungefly, Smartwool and Darn Tough. Stop in today!

Always enjoy the store. Shop there once a week. Especially enjoy checking out with Liz! Thanks Liz…read morefor your bright smile and expert customer service!

I have my shopping done by Shipt. Everything goes fine. BUT I had…read more gotten a product with a wrong label - I called the store to tell them about it, and was told I would get a coupon for a free replacement. I never did get that coupon - it has been about 8 days ago. I was told by the Manager I would receive it by email that day. Still waiting - but not holding my breath.

Brought these boots on Saturday early evening with very few customers in the store. Ready to wear…read moretoday(Monday) & BAM security tags. Question⁉ Why didn't they trigger the alarm¿? Was the Sales Associates that preoccupied w/her personal conversation failed her due diligence. Either way it requires an unnecessary trip to DSW to REMOVE the DEVICE which requires time, GAS & energy. CRAZINESS

The manager, Nick, is SUPER rude to customers and is not helpful at all. I only stopped in once and…read morewas not impressed by how I was treated. He made comments about my friend's body and was trying to hit on her, and when I politely asked him to stop he snapped at me. I will not return to this store unless he is fired. He made my experience super awful. I think I'll stick to shopping at Dick's.

They offer a small selection of outdoor items. I have bought a couple of workout shirts here in the…read morepast. The are competitively priced and the store is well organized. The store is rather small though and is a bit dated. I still like to stop here to support a local company and will be back.