The office staff.. meh neutral I saw Mary Coakley and wasn't…read moreconvinced that she had a license. She called in the wrong dosages for refill, I called her back and explained that she did that. She called it in again.. with the wrong dosage. When I went to see her, she said " oh you should have told me" My apologies, I thought with having my medical record in front of you and me calling to tell you your mistake that you could figure it out. She " quoted things back to me" that were in my medical record, that she said that I had said, but I never had said them. She would recommend herbal products, when I asked for dosage, she said " I have no idea, look what it says on the bottle" She was terrifying.

Been dealing with this place for years since my elderly father who has a lot of mental health…read moreissues has been going there and i have been taking care of him for a while and they truly are terrible. First off he hasn't made an ounce of progress since starting his treatment. Just give him more meds and when he got suicidal on new meds they told him to keep taking his new meds. The most obvious issue is the rude impatient and very uncaring receptionist. BE BETTER! If you hate your job do us all a favor and quit! Nobody needs an attitude when reaching out for assistance with mental health issues!

I felt this MD's lack of compassion in care was highly troubling. This MD overcharged me hundreds…read moreof dollars, and did not accurately diagnose my PTSD after my time in the military.

This provider failed to warn me about the risks of the medication she prescribed and did not…read moreproperly assess whether it was appropriate for me. I came in for a consultation, not seeking medication, yet she framed it as a simple 'yes/no' choice without giving me any real guidance or caution. She did not consider the potential for serious side effects, and as a result, I was thrown into a manic episode that completely disrupted my life. A responsible psychiatrist should not only be cautious themselves but also counsel their patients to be cautious. Instead, she passively presented the option without warning me of the risks, leading to unnecessary harm. If she had done her job properly, I would have never taken the medication (Lex) that caused this damage, or would have titrated it more slowly, or at least known to which symptoms to watch for. She also may have misdiagnosed bipolar 1 in a long depressive (but stable and fine) phase as MDD, failed to consider alternatives, and wasn't familiar or thoughtful about healthcare systems, sending me out without an established routine relationship with a psychiatrist or PCP who would do refills or check in with me. I was in mania for a year and then in dysphoric mania 6 months, not only what she did was irresponsible, but it was also unethical. Had I known she was a resident, perhaps I would have been more cautious and not followed her advice blindly.

Unprofessional during care. Dr had the gall to over-bill me $770 for psychiatric services this…read moreyear. Extremely incompetent. Disrespects military vets with PTSD.

Dr Hotz was apathetic toward my concerns. Dr Hotz's method of prescribing an excess amount…read moreultimately caused me to have to seek immediate medical attention from the ineptitude of this doctor.