Beautiful work. He is a great craftsman…read more I was very nervous about my antique furniture which sustained serious water damage from a move, but David was able to honestly assess and complete a wonderful restoration. He is very honest and forthcoming: some of the damage was too deep, and he explained everything very well. I absolutely love his work! I am so thankful, and I look forward to bringing my other beloved hard wood pieces

David restored several English antiques that were damaged in a move. They were valuable and…read moresentimental items, and we really wanted the repairs and refinishing to be done correctly. David takes great care in his work. He did a wonderful job and we would highly recommend him.

Our experience at Keller & George was exactly what every customer service experience should be. We…read morejust happened to be out for a walk with our pups in the area and decided to stop in. At first, my husband stood outside with the dogs while I browsed. Everyone greeted me upon entry and Linda came over to see if she could assist. I explained what I was looking for and she showed me some items in the store. We talked about pros and cons of a few options, then Linda presented an alternative, which she showed me online since it was at one of their other stores. I immediately loved the alternative, so I was going to go out and hold the dogs so my husband could look. Linda had us bring our pups in so both of us could look and talk. Folks in the store were very welcoming to the dogs and even keep dog treats on hand. But anyway, my husband liked Linda's suggestion as well. We went with the idea and she assured us that the jeweler would make everything fit perfectly. In essence, we had a three stone setting put onto a different band so that the ring would set flush against my wedding band. Richard did a fantastic job. I absolutely love my three stone ring. It turned out better than I could have imagined. It was also completed as promised, within a week. I couldn't be happier. Overall, it was the perfect experience. If you are in the market for jewelry or in need of a jewelry repair, you should visit Keller & George. Thanks again, Linda and Richard.

Update: After posting my review, the store manager called to offer a re-repair of my engagement…read morering. However, I have already had the repairs done elsewhere (as stated in my review) due to valid concerns over work quality. During the call, it was made clear that because the mistakes were fixed elsewhere, they would not be taking any further steps to make the situation right. This was a problem they created as what should have been a straightforward repair turned into significant damage that forced me to take matters into my own hands and seek repairs with another jeweler. While I appreciated the follow-up, it is clear that the situation will not be made right. Original review: I'm extremely disappointed in my recent experience with Schwarzschild Keller & George Jewelers. I brought in my engagement ring on June 20 for what should have been a simple and routine prong re-tipping, quoted at $100. When I finally picked it up on July 11 (after delays), the ring looked nothing like the one I had entrusted to them: the prongs were uneven, the center stone was crooked, there were visible solder marks, and the craftsmanship was shockingly poor. I was told the work would be redone at no charge, but the damage to my ring and the quality of the first repair made me uncomfortable entrusting it to them again. A second jeweler has since confirmed that the entire head of the ring now needs to be rebuilt, at a cost of $375, damage that would not have occurred had the original work been done properly. I first contacted Keith directly on July 16 to try and resolve this, and then submitted a message via the "Contact Us" form on their website on July 21 (which states someone will respond within 48 hours). As of today, I have received no response at all. The lack of accountability and total silence from the store is unacceptable. I now have to spend nearly four times the original estimate to fix damage caused by their own poor workmanship. I would not recommend this jeweler based on my experience.

Our custom made chairs were too low for our dining table/ pool table. Patrick made a mock up with…read morefirmer and higher cushioning. He then reupholstered the chairs with a prettier fabric and they now look amazing and are the perfect height! Patrick's work is meticulous and beautiful. Patrick himself is kind and super easy to work with. I highly recommend you use Patrick if you have any reupholstering you would to have done on treasured pieces.

Patrick Rannigan did an excellent job repairing the cushions for my antique loveseat and wingback…read morechair. He is professional, his work is excellent, and he finished the project on time (and gave me the perfect estimate of cost and time). I highly recommend, and it turns out the "cushions" were not my issue, so I am calling on him again to do a full refurbishment of the loveseat. Many thanks to Patrick Rannigan- the best!

Incredibly Helpful I…read morehad several questions about different types of gems and stones, and Jeweler's Eye couldn't have been more helpful! All of my questions were answered with extra nods to the jeweler's expertise and obvious love for gemology. His advice and insight has helped further my quest for the perfect ring. Highly recommended for jewelry repair, advice, and purchasing!

I took a vintage ring my husband bought me for our 30th anniversary in to have a pearl replaced,…read moreand they did a superb job. They confirmed it wasn't the same one that fell out previously, as well as making sure all the others were seated firmly. I should mention the ring was not purchased here, although they do have beautiful and unique jewelry there for sale. The price was far below what I anticipated, and it was ready when they anticipated it would be. I couldn't be happier with the results. I will admit, I should have posted this review several months ago, I just forgot I hadn't already done it.

These guys are great. Very professional and tidy. We have used them for both moving and tuning.read more

Had an amateur team of movers show up that couldn't lift my antique baby grand, so I cancelled them…read moreand called Charlottesville Piano Movers instead. They were able to come the very next morning at 7AM. They lifted the baby grand off the truck no problem (buff dudes) and had it assembled in my conservatory before I had even come downstairs. Reasonably priced too, especially considering how last minute the booking was.

Beautiful job reupholstering a chair and hassock. Friendly knowledgeable family business.read more

Tried to contact them several times, included photographs and descriptions, but they never…read moreresponded.

Great company. Was sent these reviews from our community board and they're all spot on…read more Kathy and I have used Magic Carpet (434-293-6300) recently and have been generally well satisfied. - Chuck We use Magic Carpet... Buckie Ragland 434-981-2939... Excellent service! - Judy P. Recommend Bucky at Magic Carpet - Veena G. During our recent move, Bill and I used Buckie from Magic Carpet Service. We got the recommendation from TEC as he had done their carpets in the past. - Barbara P. Buckie from Magic Carpet is terrific! I highly recommend him. Kathleen D. And the list GOES ON!

These folk are very professional and did an excellent job cleaning my wool, jute, and silk area…read morerugs. I highly recommend them for your specialty rugs. They stay very busy, so be patient with the length of time to return your rugs. Also, my husband was hospitalized in January 2023 with emergency spinal cord surgery. Magic Carpet Service rearranged their schedule so they could clean our wall-to-wall silk carpets throughout our entire house, moving furniture, while we were at the hospital so that my husband could come home to a clean, germ/bacteria reduced home. THANK YOU, BUCKIE, and your team. We are grateful.

We brought in a family heirloom ring that needed to be resized/reshaped for a wedding. They were…read moreupfront that because the platinum band was thin, they may not be able to resize it without compromising the structure, but that they would try. They worked quickly, were very communicative and were able to resize the ring and reshape the bent band. Highly recommend Andrew Minton for any jewelry repair.

Unfortunately, I did not have a good experience with Andrew Minton Jewelers. I brought in a pair…read moreof earrings in early April that I wanted converted from studs to dangle earrings. I was told that the dangle earring backs would need to be ordered, but that it shouldn't take long. When I didn't hear anything back for 2 weeks, I called and was told that it would be done shortly. After another 2 weeks, I called again and was told that the earring backs were backordered and wouldn't be available for 3 more weeks. Why couldn't someone call me to let me know? A customer shouldn't have to keep calling. When another week went by, with no update, I called again and talked to Andrew Minton who told me that he would get back to me. The next day, a woman who identified herself with the last name of Minton told me that the earrings were ready for pickup. I came today (June 9) to pick them up only to see that the earrings were not worked on at all. When I asked why I had been called and told they were ready, the young woman (who initially waited on me in April) went back to talk to the jeweler. During this time, a female employee came up to the counter and was working on a computer. She saw the earring back that was to be worked on for my earrings on the counter and promptly put her finger in her mouth to pick up the earring back to give to Andrew Minton. When the young woman came back, I was told that the reason they told me that my earrings were ready (when they weren't) is that my order had been placed in the wrong box. It seemed like a very poor excuse. I remarked on the unsanitary practice of picking up earring backs with spit on one's finger, only to be met with a testy remark from the woman who did it, saying that all jewelry is cleaned before it's given to the customer. Regardless, what this woman did was simply unsanitary and frankly, gross. Adults in a retail setting don't need to spit on their fingers to pick up items. During this exchange with the two employees, the owner, Andrew Minton, was sitting within earshot and never once came over to say anything to me -- a customer who waited 2 months for earrings that were never worked on. I took my earrings back and will take them to another jeweler. Customer service at Andrew Minton Jewelers is poor and unprofessional.