If I could give this guy zero stars I would have. I contacted David Spitzkoff in early February. He is not great at returning emails or phone messages in a timely way, but he did finally call me back and seemed nice enough on the phone. I asked him a few questions about my particular tax situation and he said he'd get back to me in a few days but it was clear that he was going to do my taxes. Well, a few days turned into a few weeks. I emailed him again, called again, but he never returned my messages. I spoke to his front office person (I believe it's his mom) who said he only returns calls on Fridays. I said that several Fridays had already passed, but she acted like she has no way of contacting him other than on a Friday ("I can try to text him, but I'm not sure if he'll get it"). I called again that Friday when it got to be 2pm and I had not heard from him (by the way, it was already March 21, three weeks before taxes are due). His mom answered and said he's on a call and she "hopes" he'll be able to call back. She HOPES?? I was pretty distressed and said I needed to hear from him and that she had promised a Friday call back. Well, the person who did finally call me back was his mom. Yes, David's mom called me back a mere 2 minutes later to say, "I'm sorry to have to tell you this, but David is not taking any new clients now. You'll have to find yourself another accountant." To which I replied, "But he already spoke with me weeks ago and basically said he'd do my taxes, why didn't he say that then?" She was rather cold about it and said, "I can't answer that, but you'll have to look elsewhere." No referrals, no remorse. Asking someone to find an accountant who is taking on new clients on March 21st is beyond disgusting. And to top it off David Spitzkoff did not have the decency to call or email me to apologize; he hid behind his mommy and made her do his dirty work. Do yourself a favor and take his mom's advice: find yourself another accountant. read more